When I try to play Pandora through the radio I get the message 'no internet connection'. My phone 'Galaxy S8' is paired to the entertainment system and I can make and receive calls. Does anyone have an idea why this is happening?

 

Try deleting the bluetooth phone device from the car and relinking it. Sometimes phone software updates cause issues.

 

I switched from the iphone x to s8+ and keep having connection issues. Sometimes it works, sometimes it won't. If I reboot the phone or restart the car it'll work. On the plus side Pandora works over BT. I don't have to be plugged in.

 

Make your phone a hotspot and connect your car to your phone. Should work for 2016 and up models.

From car infotainment system go to..

Main menu
Settings
Wifi
Turn on Wifi
Manage Wifi networks
Search for your phone hotspot name
Select
Enter password
Done.

See if the Pandora car app will now connect to internet.

 

 

, and while you're at it reboot your phone by removing the battery for approx. 30 secs. Just doing that has fixed many little problems for me.

BTW, I had to buy a better cable to get my Samsung to connect to Android Auto. Seems the system just doesn't like the cheap cables.

 

Wouldn't it make sense to check to see if your phone can connect to the internet? By default you car cannot connect to the internet. It has no way to do that, unless you've purchased a WifFi plan, which would be dumb since your car's WiFi will be no better at connecting to the internet than your phone will (rumors about it having a larger antenna notwithstanding - it's far more likely that if you get better internet connection than your phone then your phone and your car are probably just with two different providers).

If your phone can connect to the internet then can you play Pandora using just your phone? If so you can then pair it to the car to have the audio come out the car's speakers. Bluetooth is not an internet connections. AFAICT the Pandora "app" that runs on the car's main screen is just a way to control the Pandora app that's running on your phone and your phone needs an internet connection because Pandora's a streaming service. This is not unlike Android Auto which does a similar thing but offers much more functionality.

 

Hey Rebel... Most phones now-a-days don't have removable batteries. But even if they do, unless they have some resistors that retain power for a few seconds, generally one does not need to wait 30 seconds - or 3 seconds. Once unplugged all the power is gone. This is for most electronic devices. There are some electronic devices that as I said have resistors or some such that take a few seconds for the power to dissipate but I don't think a modern cell phone has any of these. It's just one of those thoughts that refuses to die like cell phones give you brain cancer, can take down a plane and vaccines cause autism. No matter how many times proven false people will still say things like that.

Re: Cables - you need a data cable. Cheap cables are often just charging cables. AA needs a data connection. You can tell if a cable is a data cable if when you plug it into say a laptop a drive is mounted where you can look at the files on the phone.

Plus cables wear out. Recently I was having problems connecting to AA. It was hit or miss for a while. Then I looked at the cable and the part where I plug it into the phone is usually bent up to connect it to my phone. When I looked at where it was bending I saw wires starting to become exposed! I got a new cable and all was fine.

 

Thanks for the update brother. I'm old, and quite technologically challenged. It's hard to keep up with the new stuff as fast as they hit the market these days.

 

As I've said many times, I don't think it's a function of being old but I'm glad to assist.

 

My car connects to the my home internet every time I start it. You can connect your car to any wifi spot as long as it is a secure network and not open. See post #4
I use the infotainment built in weather app when connected.

I wasn't aware that the Pandora app on the infotainment screen is just an interface to the app on the phone...my bad.

 

 

 

Same here on my '14 C7 I already try all options without solution, even Pandora's advise reached a dead end and Motorola adviser the same on the forums. The only way I was able to use Pandora or whatever is on my cellphone is by connecting by Bluetooth tethering function, even my GM dealer wasn't able to do nothing. Is just your cellphone unit that received an update and stopped working like mine.

 

It may be but what's the point? All you are doing is paying somebody for a connection that is not needed. You data plan for your car is not free. What exactly do you get by connecting your car to your home internet? I just don't understand. It seems like money for nothing.

My phone connects to the internet when my car is at home and when it's on the road. I don't pay any additional money and I don't lose any functionality. So then, what is the point of putting WiFi on in the car and paying a monthly bill for that privilege? Lucy, splain it to me!

 

Not sure how to respond to this 'cept to say... And?

 

All true, except that the Pandora app can be set to "offline", thus it does not have to be streaming in order to listen.
I'm not sure what the OP issue is.... I have the same 2016 year and Samsung S8, and Pandora and Android Auto work great for me.

 

OK, I agree it's not complicated. But I personally MUCH prefer the USB wired connection rather than Bluetooth. Better fidelity. I have no problem using the wired connection, and the sound is nothing short of phenomenal. I've read all the talk on this forum about how "bad" the Bose sound system is.... I think their problem is a source quality problem, not a system fidelity problem. With good source material, I have had several people, unrequested, comment how absolutely phenomenal the sound system sounds in my 2016 3LT (and I'm using the highest bit rate Pandora offers).

 

I assume you mean the Pandora app on your phone. Didn't know it had an offline mode. I rarely use Pandora - something about not liking ads...

 

There are no ads, I have Pandora Premium = no ads, get to choose and save the songs you want, and can use the higher bit rate if you want to. I do, and frankly am very pleased with it. To each their own, of course!