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Rear hatch won’t open

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Old Jan 26, 2019 | 07:07 PM
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Default Rear hatch won’t open

My 2016 Z51 C7 has a problem with the rear hatch not opening.
The car sat in the garage for several weeks without starting.
When I started it yesterday it cranked slowly, then started.
The radio presets went blank but returned to normal.
I had the “year & half” old battery checked today, all good.
Rear hatch won’t open with remote or inside dash button.
No clicking noise either.
ANY help appreciated,
thank you
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Old Jan 26, 2019 | 07:38 PM
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Open with the key in the slot above the plate. I believe doing so will reset it. Also make sure to fully charge the battery.

Last edited by Vegas1500; Jan 26, 2019 at 07:38 PM.
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Old Jan 26, 2019 | 07:38 PM
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Either try manually opening it or maybe pull the fuse for a few minutes to reset it?
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Old Jan 26, 2019 | 09:16 PM
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If you are going to let the car sit for weeks at a time, you need to have a battery maintainer on the car to keep from having issues like you had from happening again.
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Old Jan 26, 2019 | 09:53 PM
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I opened it with the key above plate. Did not reset.
Battery is fully charged.
Will install battery tender tomorrow and pull fuse to see if that gets it.

Thank you��
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Old Jan 26, 2019 | 11:05 PM
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Re-index the windows, and see what happens.
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Old Jan 27, 2019 | 09:38 AM
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Originally Posted by owc6
Re-index the windows, and see what happens.

2 votes for this. Your battery got too low and the windows lost their index settings.


Elmer
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Old Jan 27, 2019 | 10:10 AM
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Don't forget the car could be in valet mode, which disables the trunk.
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Old Jan 27, 2019 | 11:02 AM
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Just performed reindexing procedure several times.
nothing happened.
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Old Jan 27, 2019 | 11:05 AM
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Originally Posted by PlanoTx50
Just performed reindexing procedure several times.
nothing happened.
Did this and still no joy?


Once power is restored:
1. Close the doors.
2. Start the vehicle.
3. Put windows down
4. Raise each window and hold the window switch up in the fully closed position for a few seconds after the window is up.


Drat.


Elmer
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Old Jan 27, 2019 | 03:48 PM
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Just performed your steps twice. No Joy.
Nothing.

Any other ideas ?

Thank you !!!
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Old Jan 27, 2019 | 04:04 PM
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Did you find the fuse?
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Old Jan 27, 2019 | 04:51 PM
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Fuses are in the hatch under the carpet.
You need to look for fuse 26 and 31.

From 2016 manual



Here is a picture of the location.

https://www.corvetteforum.com/forums...post1590374226

If the fuses check out then check the wiring harness is secure to the latch release mechanism. If they are secure, it could the trunk release module or the trunk release latch that has gone bad. If you are still under warranty, I would take it to the dealer to get fixed.

Last edited by c54u; Jan 27, 2019 at 04:57 PM.
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Old Jan 27, 2019 | 05:05 PM
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Is it possible a mouse got in to your wiring?
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Old Jan 27, 2019 | 05:42 PM
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I will dive under the rear carpet tomorrow and locate the fuses.
This is driving me nuts. Really don’t want to visit Chevy house.

Thank you Sir !!!
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Old Jan 27, 2019 | 05:43 PM
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No.
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Old Jan 27, 2019 | 05:43 PM
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Negative on mouse.
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To Rear hatch won’t open

Old Jan 27, 2019 | 06:10 PM
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Originally Posted by owc6
Re-index the windows, and see what happens.
just curious..what does the window indexing have to do with the hatch?

Last edited by Vegas1500; Jan 27, 2019 at 10:03 PM.
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Old Jan 27, 2019 | 06:45 PM
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Originally Posted by Vegas1500


just curous....what does the window indexing have to do with the hatch?
On the convertible, a loss of power and no index will stop the top from working. Index is very inmportant to a lot of systems. It was worth a shot.

Elmer
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Old Jan 27, 2019 | 08:43 PM
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No problems with mine so far, but will be following this thread to see what is ultimately found out.
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