MiamiCowboy

10 days for a flat tire? Anything more than 30 minutes would have been time to raise holy hell. You need to go there in person immediately.

LimeRay

I don't understand how people can allow themselves to be treated this way. There is no excuse not to have the tires within 3 days max, NONE!

jko727

Update: I called the dealership this morning and told them to get the car ready for pickup today. I told them I didn’t want anyone else touching the car. The service advisor said they might charge me a restocking fee for the front tires?

I got a call from the service manager who apologized for the car “slipping through the cracks”, and he was still trying to get me to agree to the front tires. I am uncomfortable with them doing that work, so I said no. Picking it up later today after work.

Thunder22

Tell them you're going to charge THEM for not being able to use the car for 2 weeks because they're incompetent. And then talk with the GM. oh, and never go back.

vdavenp802

Lemon law, lemon law, lemon law.....

Jpena229

I had the same issue with a nail on my tire, took it to the dealer because I assumed they would use the proper tool and not scrape the paint (black rims) off the edge of the rim while trying to break the tire loose. I assumed wrong, the idiot that did the repair scraped the crap out of my wheel, not to mention took a chunk of the side skirt because he didn't know to use a lift pad. So it wouldn't surprise me if they wrecked your wheel and they're just waiting for a replacement. As far as tires go, why is it so hard for a dealer to get those tires, I needed new fronts so I went to a firestone store, told them what I needed and they had the tires in the next morning not to mention they installed them without damaging anything.

bankers1

My Dealer (Albany, NY) DePaula Chevy. Woudn't "patch" or plug my nail hole, they said it would Void something????
The don't even have the right size tire changing machine, they have to send the car out to Grand Premiere Tire.
Just order tires from Tire Rack and have them shipped to a performance tire install shop. 2-3 day shipping is common, 8-10 days WTF,
get out of there.....

Rebel Yell

Quick, and easy. If the rear tire is repaired, go get the car. You don't owe them any explanations, just get the keys, get the car. If you need new front tires you can certainly get them cheaper at your local Discount Tire Store, or another local tire store that can service Corvette's. There is no reason at all for them to keep your car that long for something like this. Chalk the entire situation up to a learning experience, and find another Chevy dealer. Good luck.

Crossed Flags Fan

I like this one!!

jko727

I got my car back! Other than them scratching my rim with their wheel machine, and a minor scratch in the clear coat on the hood, everything seems to be good. No issues on the ride home. The clear coat scratch can be buffed out easily it seems, hoping the same for my rim.

I might take it by Stingray Chevy just for them to take a look and verify that all is good. That’s where I bought the car, and I’ve brought it there for every service other than this one. I only brought it to Carl Black Chevy because I had a nail in my tire and couldn’t make the drive to Stingray, its over an hour away.

wonka12_98

My dealership is just the opposite. They do have a new and correct machine to change my tires and not damage my 7K rims. I would never trust a local tire shop to do this work. I must be lucky to have a dealer like this.

Prray

Well, that is a problem. I would take that car out of there as quickly as possible!!! I can tell you one thing because I live in Orlando and that is the worst Chevy dealer!! I had my run ins with them, with out going into my story-they SUCK Good luck hope it works out, I have great success with Don Mealey in Clermont ,yes its a hike but worth it!

jko727

Sorry that you had to deal with these people as well, what a nightmare! I’m never bringing it back there, but I still feel like they owe me something, especially after scratching my rim with their tire machine after keeping it for 12 days. I’m just super glad to have my car back, those 12 days felt like a decade haha. I’ll keep Don Mealey in mind, thanks for the recommendation.

ZMMMMM

How ‘bout them front tires!? Are they down to the wear bars? How many miles on them #dontleaveushanging

Prray

Oh yes with out a doubt, I'd make them replace that rim since they screwed that up-wow sucks man. Glad you got your car back, lesson learned.

speed4tu

I always get a loaner when I drop my car off and it never takes long enough. I wish this dealer was closer to me. My corvette is a second car, the loaner becomes my first car and saves miles and wear on my daily! ha

Seriously tho, sorry for all the troubles you had. Corvette experience is lowered drastically by it being a GM vehice and having to go to a Chevrolet dealer. Basically the Walmart of the car world.

joemessman

That is totally insane! Go get your car and never go back. Your story is the worst I have heard. 10 days for a tire?

Zjoe6

Ya think? I can’t believe that guy didn’t post saying it’s the entitled customer’s attitude that’s the problem.

jko727

Yep those were down to the tread marks, I’m at 19,500 miles. I didn’t let them do the install for the fronts, instead I demanded to pickup my vehicle. Glad I didn’t let them do it because they scratched the rear rim with their machine, and would’ve done the same to the fronts. Going to buy some tires online and have them installed by someone else.

jko727

I want to complain, I took several pics and videos before leaving the dealership. Honestly though, I rather not spend more time on these idiots. I might just pay to have the rim repainted, I’ve already spent too much time and effort on this. I don’t want them touching my car ever again, just want to be done with them lol.