Wrong oil?
I was stranded in Clarksville IN, a pot hole on I-65 took out both left tires and it took 2 days to get new tires. While I was there, I was due for an oil change, so I had them do it. They used Mobile 1 0W-40, for imports. Not ESP. I couldn't find the word Dexos anywhere on the bottle. I questioned them, but they insisted this was correct.(They don't see many Corvettes).
Is this oil OK? I spoke to GM customer service-what a joke! They insisted that the owner's manual states to use 30 weight oil. I explained to her that she didn't know about a Corvette and she instructed me to contact the dealer. Well, you know how it went from there.
Does anyone know where I can find something from GM that states that I need Mobile 1 0W-40 ESP? If the oil they put in is wrong, I need to prove it to them to get a refund.
Thanks for your help.
Last edited by ea327; Mar 28, 2019 at 10:44 AM.
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I was stranded in Clarksville IN, a pot hole on I-65 took out both left tires and it took 2 days to get new tires. While I was there, I was due for an oil change, so I had them do it. They used Mobile 1 0W-40, for imports. Not ESP. I couldn't find the word Dexos anywhere on the bottle. I questioned them, but they insisted this was correct.(They don't see many Corvettes).
Is this oil OK? I spoke to GM customer service-what a joke! They insisted that the owner's manual states to use 30 weight oil. I explained to her that she didn't know about a Corvette and she instructed me to contact the dealer. Well, you know how it went from there.
Does anyone know where I can find something from GM that states that I need Mobile 1 0W-40 ESP? If the oil they put in is wrong, I need to prove it to them to get a refund.
Thanks for your help.
I was stranded in Clarksville IN, a pot hole on I-65 took out both left tires and it took 2 days to get new tires. While I was there, I was due for an oil change, so I had them do it. They used Mobile 1 0W-40, for imports. Not ESP. I couldn't find the word Dexos anywhere on the bottle. I questioned them, but they insisted this was correct.(They don't see many Corvettes).
Is this oil OK? I spoke to GM customer service-what a joke! They insisted that the owner's manual states to use 30 weight oil. I explained to her that she didn't know about a Corvette and she instructed me to contact the dealer. Well, you know how it went from there.
Does anyone know where I can find something from GM that states that I need Mobile 1 0W-40 ESP? If the oil they put in is wrong, I need to prove it to them to get a refund.
Thanks for your help.
Unlike some who say don't worry, that is NOT GM's position. Now if the engine never fails NO ISUUE. Will it cause it to fail, unlikely. BUT if it does fail GM would be in their rights to not honor the warranty. And they do look and may analysis the oil.
Last edited by JerryU; Mar 28, 2019 at 12:58 PM.






I was stranded in Clarksville IN, a pot hole on I-65 took out both left tires and it took 2 days to get new tires. While I was there, I was due for an oil change, so I had them do it. They used Mobile 1 0W-40, for imports. Not ESP. I couldn't find the word Dexos anywhere on the bottle. I questioned them, but they insisted this was correct.(They don't see many Corvettes).
Is this oil OK? I spoke to GM customer service-what a joke! They insisted that the owner's manual states to use 30 weight oil. I explained to her that she didn't know about a Corvette and she instructed me to contact the dealer. Well, you know how it went from there.
Does anyone know where I can find something from GM that states that I need Mobile 1 0W-40 ESP? If the oil they put in is wrong, I need to prove it to them to get a refund.
Thanks for your help.
The change back to 5-30 is required as the 15-50 contains ash (AS DOES THE EUROPEAN BLEND 0-40) and will destroy your catalytic converters.
References: Ask Tadge forum, GM Authority, TSB (I don’t remember number)
Find the TSB AND PRINT IT OUT. Take to dealer and show them as they most likely voided and GM coverage of your cats.
Make them change out the oil ASAP and log in system as I’m sure it shows they put the wrong oil in, that’s how GM now knows your running the wrong oil.
I could never find info on how many miles it would take running ash containing oil to destroy the cats. However the manual states to change back to Dexos 5-30 emmediately after track use.
Fortunately my dealer does carry Dexos 0-40, they gave me a little grief at 1st as it’s more expensive but once I showed them the TSB, no problem. 1st and next 2 free oil changes will be Dexos 0-40. I’m running a 17 Z-51 in case your wondering.
15-50 is still recommended for tracking ZR-1
Only Dexos oil is approved.
Hopefully the OP has a receipt that shows they put the wrong oil in as he will need it if something goes wrong.






I had to post a reply so we could get both avatars with the Blue Swallow Motel in one thread.

In January on our way to Arizona, we hit a big pothole on I-39 near Bloomington and ruined a front tire, last year on the same route we ruined a rear tire. (Both AS3+) I'm beginning to think that driving a C7 on the Midwest Interstates during winter is a losing proposition.
The European 0W-40, as others mentioned, is not approved for the C7 and theoretically could cause warranty issues. But also as others mentioned, it won't destroy your engine in a hurry. If ever. Eventually it could harm the cats.
If it were me, I'd get the oil part number from the receipt, verify that it is indeed the "wrong" oil, and contact the dealer who did it and ask for a refund on my credit card or have them pay for a proper oil change at a dealer near home (they might get a price break on that). If they wouldn't do that, I'd contest the charge. They don't have much to stand on, your Owner Manual doesn't mention 0W-40, and the recent bulletins and 2019 manual clearly show that any 0W-40 should be "ESP" and "Dexos2". At some point soon, I'd get an oil change with the proper ESP 0W-40 Dexos2. Of course, I'm overly conservative about these things.
See you in May!
Below are two links that might help the OP...
https://www.corvetteforum.com/forums...dexos-2-a.html
https://mobiloil.com/en/article/why-...ecommended-oil

















