My question is what is acceptable when you spend your hard earned money on a new Corvette? I started a post a while back about a paint issue I am having with my 2019 Corvette Grand Sport. It started getting out of hand when members started saying I should accept what I bought and stop complaining. The Corvette in the pictures is mine. It has 900 miles on it and have been jerked around by GM to the point of having to get a lawyer involved. There is no dispute with GM that the car has a paint issue that should have been caught by the selling dealer before selling it and I did not see it because they had it out in the rain when I came to pick it up. The question is what is acceptable. I took these pictures on 10/8/19 , As you can see the yellow circles on the windshield pillers and rear hatch they have more painting to do. would you want to buy this car on a dealer lot new? My opinion is I should get what I paid for and this is not it.

 

Really that’s the ramp they come up with ? I am praying for ya brother ... if they do a good job on the paint..she will look like a million bucks ... surprised they let you back there !!

 

I did not ask to go back. I am sure they will get every nut, bolt and clip back to where it belongs with all the leftovers in the top drawer of the techs tool box.. The dealer that the car is at now has been great. The body shop manager said it will not be the same and there is no way they can make it not lose value no matter how much work they do.

 

 

How many threads do we need about this?

 

I am asking a real question. What is acceptable. Before I did not have any pictures. don't be a hatter Steve

 

You just posted the same photos in your other thread.

What’s acceptable IMO is letting them fix it, and then judging how good it is. If it’s not fixed perfect you’ll have a case for a replacement. Disparaging the body shop personnel working on it as you’re doing serves no purpose. It appears to me from the photos that they’re tearing it apart to ensure everything is repaired, which is what they should be doing.

 

Really only you can determine that. Some C7 buyer's expectations are fairly low and other expect perfection. While anyone who expects perfection is always going to be disappointed, I do feel that if buyers in general expectations were higher auto manufacturers and auto dealers
would deliver a better product and service.

 

Do you have any close-up pics of what the issue is with the paint?

Can't see **** except yellow circles on a black car.

 

What's acceptable? Go to your dealer and inspect other new Corvettes. Look at the paint jobs and determine the level of defects in those cars. THAT is your acceptable standard. You bought a new Corvette, not a Ferrari, not a Lambo. You purchased a commercial, mass produced car that is not hand assembled. However, due to the repainting process, you're about to get a Corvette whose skin will be, substantially hand assemlbed. The gaps on your car should be the same as those on the other new Corvettes, good but not perfect. Your paint job should be similar to paint jobs on other new Corvettes, good but not perfect.
As for repainting lowering value, no,not on a new car. Maybe some purist would shun a used Corvette if the found out it was repainted at the dealership, but the typical buyer wouild only be concerned with the quality of the paint when they're looking at the car.
As for replacing the car, if I was GM, I would absolutely deny such a request. They are repairing the issue you had with the car, and that's the end of their responsibility. You might try to lemon law the car, but I wouldn't be surprised if GM challenges that as this is not a mechanical issue.

 

Steve you must have never went through the lemon law process. You have to let them paint it. This car will NEVER be the same as a brand new one and that is what I bought. I have restored cars, worked on cars for a living for years and employ 17 techs right now and we ALL have a top drawer full of left over parts. there is no reason to hate Steve, if your not interested in the post move on.

 

Yup, just like your other thread, you don’t like any replies that don’t agree with you.

I haven’t expressed anything near “hate” either. Good luck with your car.

 

Yes repainting the car will absolutely lower the value. I know myself and anyone I know would 100% pass over a repainted car over original paint. Rather have original paint with a few defects than a total repaint.

 

Nothing is perfect. It's a GM car. My C7 Z06 paint sucks, but I don't let it stress me out, or loose sleep over it.
The reason why we get such a high performance car at a low price is because the build quality is terrible.

 

IN the world of automotive paint jobs. a Factory paint job is good at best, but not great... Professional paint shops can produce a much better than factory paint job...Factory paint job robotics have become much better over the last few years , but a quality paint job can be acquired from an independent Professional shop.. There is no way of telling until after the fact.
You do not have to accept a poor paint job... but since you accepted the car " IN the rain" .. you are at their moral mercy... They are fixing your car because its the right thing to do.. They could stone wall you, and you could take them to court,,

I would give them a chance to make it right. I dont know about " THAT " shop, but there are shops capable of doing a great job.

 

I can certainly understand your frustration with the quality of your car's paint job. Hope this all works out for you, whether you end up accepting the repaint or try a lemon law case.

 

I bought this car figuring I would keep it for a few years and trade it for a C8 when the prices settle down and the bugs are out of them. I have done a lot of checking with dealers and all of them would knock thousands off the value when I trade it in and I am not talking about a few thousand. GM first tried to find a dealer that would take the car in on trade with some financial assistance and could not find any dealer that would do the deal. The dealer the car is at now ( Stingray Chevrolet ) is one of the biggest Corvette dealers in the state and they were going to do the deal till they received the car and then said no way. Stingray Chevrolet has been great but talking with them they said they would lose there a_s trying to sell the car after it was painted. The cars paint was bad. There was gray spots everywhere. The hood alone had hundreds of them. What is was they still don't know. They called me and said buffed the hood on a Friday and everything disappeared and when they came in on Monday all the spots were back.
Part of the problem is how GM treats you when you have the problem and that's a whole different story..

 

What is acceptable to you? you have a lawyer, communicate clearly to him what is acceptable to you and let him earn his pay duking it out with GM.

What is not acceptable that you have communicated: "trade it for another car (made on the exact same assembly line) when the bugs are out of them"

It has been communicated very clearly on this forum that the Corvette paint shop offers paint jobs from the sublime, to the sucky. It offered paint jobs from the sublime to the sucky in the old (pre-2018) paint shop. It offers paint jobs in the new 1/2 billion dollar paint shop (envisioned for C8 production) since 2018 from the sublime to the sucky. I am going to go out on a limb here and predict in a few years the bugs will NOT be worked out of the C8 paint shop and it will CONTINUE to offer paint jobs from the sublime to the sucky. This is all explained under manufacturing 101 in college courses "the bell curve - assembly line manufactured products from the sublime to the sucky." And the companion course: manufacturing 102 "and that is what warranties are for if you buy a sucky car off the tail of the Bell Curve."

IT is not acceptable to expect a super car for your hard-earned top of the line $60,000 dollar, (but only with deep discount from MSRP!!!!) WITH Bugatti Veyron and finish expectations; on a Vette that costs less than 4 wheels and tires on the Bugatti Veyron ($150,000 - last 15 minutes at top speed, but hey, a set falls off the truck from time to time on ebay!)

The Vette was is and always will be the middle finger in the face of the European "craftsmanship, quality, and polished cast parts win races" mind set, with stamped metal parts pulled out of common parts bins, quickly pop-riveted together together and rattle can finished. The Vette is not a work of craftsmanship fit and finish art, it's a never stopping for anything assembly line bruiser. But thats why Americans can get near super car performance for less than the cost of a Veyron set of tires and wheels. Don't like the Corvette warts and all, don't buy American.

A friends wife recently rejected a custom ordered Mercedes SUV when she went to pick it up and it had a scratch in the paint finish. The salesman went apoplectic, she didn't. And it didn't take her a lawyer to walk away cause the sales papers weren't signed pre-inspection.

Lesson's learned, you are the final QC inspector, whether for a Vette or a Veyron. Dismiss this duty, buy 'vision impaired" and you better have a bottle of chill pills and a good lawyer. But cars ain't worth going apoplectic over.

Just my 2 cents, it looks like that vette is sitting in a Texas ice house with all garage doors open and a west texas dust storm blowing while they are trying to rattle can it again. i'd just walk away Renee.

 

I guess that you have to let them do a repaint as part of the repair process, if the repaint doesn't show up on a carfax, trade the car in on another one

 

Reality is always acceptable.