Carmax
Instructor
Joined: Aug 2021
Posts: 149
Likes: 88
From: Hazel Green, AL
Did and was most impressed with them vs a normal dealer. They replaced the tires, and buffed the entire car. They seemed happy to do so at my request, to close the deal. Did pick up the extended support, but thankfully have not had to use it.
Roadster Madness. 😠
Joined: Sep 2009
Posts: 6,289
Likes: 2,356
From: Ventura Co Ca
SoCal Regional Events Coordinator
St. Jude Donor '13, '20-'21
I did and they went out of their way to take care of my concerns. I was very satisfied with the experience.
Get the longest warranty they. have available. It is reasonable and they will not re-new it at the end of the term.
I have not used it, though I have it setup to be used at the Dealer.
Get the longest warranty they. have available. It is reasonable and they will not re-new it at the end of the term.
I have not used it, though I have it setup to be used at the Dealer.
Safety Car
Joined: Mar 2006
Posts: 4,537
Likes: 5,124
From: Chester VA
We bought ours from them, along with their extended warranty. The warranty paid for itself when the infotainment screen and water pump needed replacing.
We've bought three vehicles from them in total, including two that were transferred in from distant branches.
Very pleased with all three transactions. Oh, and we sold them a car, too.
We've bought three vehicles from them in total, including two that were transferred in from distant branches.
Very pleased with all three transactions. Oh, and we sold them a car, too.
Team Owner
Joined: Jul 2001
Posts: 21,374
Likes: 1,004
From: Various places in Southern California.
I've sold them four or five cars. Last year I bought a C8 from them. No reason not to buy from them versus any other dealer if you like the car and the price. I've heard their warranties are fantastic, but have no experience with that. A guy on Jalopnik documented his many warranty claims on a Land Rover (well, duh) that he bought from CarMax. The warranty support he received was excellent.
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Racer
Joined: Apr 2023
Posts: 285
Likes: 129
From: Metro Detroit
I bought a Vette from Carvana and returned it. It came with a 7 day return policy and 100 day warranty. I bought an extended warranty for a reasonable price. It was a good car but I wasn't going to put it in the shop to have the fuel pump replaced even if covered by GM. It only had 15000 miles but it was not well taken car of. They offered to fix some of the cosmetics issues but for $45K that should have been done. It had new tires different brands in the front than the back. No runs flats. They offered to swap it out but I refused.
Drifting
Joined: Jun 2015
Posts: 1,855
Likes: 694
From: Lagrange KY
We have been very satisfied with CarMax. Have purchased 6 cars from them over the years, including 3 we currently own. Never had a bad experience with any of them, and CarMax bent over backwards to earn our business. All the cars were shipped to us for a test drive first. They came with a 30 day/1500 mile return and full refund if not satisfied. I also purchased their extended warranty for each of them, but have not had to submit any claims yet. I would highly recommend you consider purchasing from them.
Burning Brakes
Joined: Jun 2023
Posts: 952
Likes: 440
From: FL
This was south FLA. They would take a car in, look it over, fix the bare minimum they could & then sell it. I know at least a dozen people that took that car they bought to a independent shop & they found all sorts of problems. When trying to get carmax to fix they refused because it passed some BS inspection they are supposed to give the car before sale.
I also saw with my own eyes(I worked IT for them) someone buy a car, drive it down the block & it caught fire. Ford ABS switch recall that was never done & should have been before sale.
This was years ago. Looking at their website looks like warranties are much better now & so is return policy. In the end if the good things out way the bad, try it. Most good reviews from the forum.
I also saw with my own eyes(I worked IT for them) someone buy a car, drive it down the block & it caught fire. Ford ABS switch recall that was never done & should have been before sale.
This was years ago. Looking at their website looks like warranties are much better now & so is return policy. In the end if the good things out way the bad, try it. Most good reviews from the forum.
Instructor
Joined: Sep 2019
Posts: 162
Likes: 77
From: Tequesta, FL
I bought my 2017 from them in 2019. I had them ship it to south Florida. It had less than 2000 miles on it. I could have walked away, if I wanted to, but I still had to pay for the shipping. Everything went perfectly. I have enjoyed the vehicle and would buy another corvette from them.
Thread Starter
Racer
Joined: Jul 2006
Posts: 324
Likes: 14
From: Moberly Missouri
Well I spoke on the phone with them 3 times and had 4 emails. No response to last one asking if they had a carfax they could email me. Ordered my own carfax and it has been in an accident in 2017. Was in a sideswipe accident. Only part not damaged was left front corner. Sideswiped and then hit a median.
Drifting
Joined: Jun 2015
Posts: 1,855
Likes: 694
From: Lagrange KY
Well I spoke on the phone with them 3 times and had 4 emails. No response to last one asking if they had a carfax they could email me. Ordered my own carfax and it has been in an accident in 2017. Was in a sideswipe accident. Only part not damaged was left front corner. Sideswiped and then hit a median.
Team Owner
Joined: Jul 2004
Posts: 28,426
Likes: 3,277
From: Hartford WI
Team Owner
Joined: Jul 2004
Posts: 28,426
Likes: 3,277
From: Hartford WI
Well I spoke on the phone with them 3 times and had 4 emails. No response to last one asking if they had a carfax they could email me. Ordered my own carfax and it has been in an accident in 2017. Was in a sideswipe accident. Only part not damaged was left front corner. Sideswiped and then hit a median.