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It’s been 11 months and counting, I assume everyone else is having issues? I gave them until 1 December to give delivery date or refund. They never answer the phone and seldom respond to emails. Curious is this is the norm. I have emails to back up claims but will wait until 1 December to post them. Buyers beware
I have had good experiences with Weapon X myself... they did my Lid and I have their Carbon Fiber Air Tube as well never a problem... are you waiting on something custom?? Kim handles orders/emails.. and David or Brent were pretty easy to get ahold of.
Last edited by Gixxerman; Nov 22, 2023 at 01:58 AM.
Kim is the one on the emails, they never answer the phone. Said they are deaf…. They cannot possibly be the only person that can answer the phone. Is a carbon fiber splitter. I get things take awhile but this is seriously crazy. To me the worst part is communication. They are around a 1 of a 10
Kim is the one on the emails, they never answer the phone. Said they are deaf…. They cannot possibly be the only person that can answer the phone. Is a carbon fiber splitter. I get things take awhile but this is seriously crazy. To me the worst part is communication. They are around a 1 of a 10
I ordered a diffuser and waited 5 months before demanding my money back. Unacceptable even with the old covid excuses.
Customer service is so important to set yourself apart from other retailers. How you handle this is reach out to customer and say sorry for the delay. We can refund your money or you can continue to wait. If they really want to go above and beyond they can offer a discount for the inconvenience. Or you could go their route and lose customers.
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WeaponX
