Infotainment screen replacement?!
Le Mans Master
Joined: May 1999
Posts: 6,514
Likes: 1,301
From: Windermere FL
Check with Digital Dash Solutions, aka SPEEDOMETER SALES AND SERVICE - they will know - and probably will sell it to you cheaper. But you have a warranty so why would you have to pay unless you hit it with a baseball bat?
It is not too hard to replace. You have to remove the center console and the dash cover. This is a good time to swap those out to carbon fiber if you are so inclined.
It is not too hard to replace. You have to remove the center console and the dash cover. This is a good time to swap those out to carbon fiber if you are so inclined.
Last edited by Flame Red; Feb 21, 2017 at 02:20 PM.
Thread Starter
Racer
Joined: Feb 2017
Posts: 487
Likes: 82
From: Los Angeles California
Check with Digital Dash Solutions, aka SPEEDOMETER SALES AND SERVICE - they will know - and probably will sell it to you cheaper. But you have a warranty so why would you have to pay unless you hit it with a baseball bat?
It is not too hard to replace. You have to remove the center console and the dash cover. This is a good time to swap those out to carbon fiber if you are so inclined.
It is not too hard to replace. You have to remove the center console and the dash cover. This is a good time to swap those out to carbon fiber if you are so inclined.
Last edited by ArnoldZO6; Apr 3, 2017 at 09:11 PM.
Le Mans Master
Joined: Oct 2005
Posts: 7,002
Likes: 2,679
This is what happens when you source suppliers, who can barely meet "run at rate."
Basically the suppliers do not have the bandwidth to meet the need. Either it's a dedicated line which is overloaded, a shared line which is overloaded, or the production was small enough they did a batch build (over a week or two) and took other lines offline to do it.
Either way, you are hosed. You can thank JIT (Just In Time) inventorying and manufacturing. Plus, anything with software as it sits on the shelf it basically becomes useless as newer software comes out (sometimes you can flash the service units, but a lot of times, you junk things if there were corresponding hardware changes)
Basically the suppliers do not have the bandwidth to meet the need. Either it's a dedicated line which is overloaded, a shared line which is overloaded, or the production was small enough they did a batch build (over a week or two) and took other lines offline to do it.
Either way, you are hosed. You can thank JIT (Just In Time) inventorying and manufacturing. Plus, anything with software as it sits on the shelf it basically becomes useless as newer software comes out (sometimes you can flash the service units, but a lot of times, you junk things if there were corresponding hardware changes)
Le Mans Master
Joined: Feb 2002
Posts: 9,883
Likes: 518
From: Bergen County NJ
This is what happens when you source suppliers, who can barely meet "run at rate."
Basically the suppliers do not have the bandwidth to meet the need. Either it's a dedicated line which is overloaded, a shared line which is overloaded, or the production was small enough they did a batch build (over a week or two) and took other lines offline to do it.
Either way, you are hosed. You can thank JIT (Just In Time) inventorying and manufacturing. Plus, anything with software as it sits on the shelf it basically becomes useless as newer software comes out (sometimes you can flash the service units, but a lot of times, you junk things if there were corresponding hardware changes)
Basically the suppliers do not have the bandwidth to meet the need. Either it's a dedicated line which is overloaded, a shared line which is overloaded, or the production was small enough they did a batch build (over a week or two) and took other lines offline to do it.
Either way, you are hosed. You can thank JIT (Just In Time) inventorying and manufacturing. Plus, anything with software as it sits on the shelf it basically becomes useless as newer software comes out (sometimes you can flash the service units, but a lot of times, you junk things if there were corresponding hardware changes)
Le Mans Master
Joined: Oct 2005
Posts: 7,002
Likes: 2,679
This is even more true for parts which are not "standard" on the entire line. If GM got the "mix rate" wrong, then some of those parts could be strained or readily available. When the "mix rate" gets really upside down, GM puts things on constraint. If a part is on constraint due to supply expect service parts to be non-existent. Production always tops service.
Service parts also get restricted if the supplier had a quality spill and caused a "yard hold" or "stop ship" where they wait for new parts before shipping cars from a factory.
Le Mans Master
Joined: Feb 2002
Posts: 9,883
Likes: 518
From: Bergen County NJ
I think it depends on the part. If it is a shared part with other cars, then they should have sufficient space on the line (as GM never will hit all the target volumes perfectly, some car won't sell). However if it is a Corvette specific part, unless volumes do not meet targets for Corvette, then yes it will be very difficult to get parts.
This is even more true for parts which are not "standard" on the entire line. If GM got the "mix rate" wrong, then some of those parts could be strained or readily available. When the "mix rate" gets really upside down, GM puts things on constraint. If a part is on constraint due to supply expect service parts to be non-existent. Production always tops service.
Service parts also get restricted if the supplier had a quality spill and caused a "yard hold" or "stop ship" where they wait for new parts before shipping cars from a factory.
This is even more true for parts which are not "standard" on the entire line. If GM got the "mix rate" wrong, then some of those parts could be strained or readily available. When the "mix rate" gets really upside down, GM puts things on constraint. If a part is on constraint due to supply expect service parts to be non-existent. Production always tops service.
Service parts also get restricted if the supplier had a quality spill and caused a "yard hold" or "stop ship" where they wait for new parts before shipping cars from a factory.
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Thread Starter
Racer
Joined: Feb 2017
Posts: 487
Likes: 82
From: Los Angeles California
Thread Starter
Racer
Joined: Feb 2017
Posts: 487
Likes: 82
From: Los Angeles California
thank you for your input. 2 weeks doesnt sound too bad, since i am 1 week into waiting for this. the dealer told me (national) backorder. is this the same as yours ?
Thread Starter
Racer
Joined: Feb 2017
Posts: 487
Likes: 82
From: Los Angeles California
i have checked every available unit. the dealer said to me that the 17 screen is different then the 14-16... idk how so but there is one on ebay i am eyeing and am ready to buy, just am not sure if it will work. it is off a 2016 brand new screen. no returns on the item so I want to be 100% there is no programming or app difference. also I am not sure if the 16 has the internet option, or if the voice commands will still work properly if i change the unit myself.
Tech Contributor
Joined: Oct 1999
Posts: 41,037
Likes: 9,798
From: Charlotte, NC (formerly Endicott, NY)
Take it easy. The parts could be on back order for a ton of rational reasons. Service Parts are ordered separately from production parts and the quantities required are based on educated guesses of how many of each part will be needed to cover all circumstances from warranty replacement to how many owner's kids shove a toy through the screen.
Sometimes the guesses are wrong. Sometimes the complete unit will be taken out of the vehicle and sent to a subcontractor like United Radio for repair. It usually doesn't take long to resolve these types of back ordered items. The more abusive the Customer is the more likely it will take a long time.
Bill
Sometimes the guesses are wrong. Sometimes the complete unit will be taken out of the vehicle and sent to a subcontractor like United Radio for repair. It usually doesn't take long to resolve these types of back ordered items. The more abusive the Customer is the more likely it will take a long time.
Bill
Cruising
Joined: Jun 2020
Posts: 14
Likes: 1
From: Hartford, CT - born and raised in NJ
C7 2015 black screen
I have EXACT same issues. 2015 Z06 and 1week out of CPO warranty screen goes black. Brought it to my dealer and they took apart dash and said when tech disconnected cable and reconnected it went back on but there’s clearly an issue. It’s either cable harness or screen decides to swap cable first because screen is expensive and worked fine...until it went black. Wrong cable came in, and right one back ordered. No idea how long so I said put it back together as it was already there 1week. With a 10% discount (because I whined) $780. No repair at all just labor and diagnostics. When I get in car it was working. In their lot I lowered screen to get my sunglasses and they made it go out again - never pulled off lot. 1 day later it randomly came on, and has been on for 3 days now. I won’t lower screen anymore but assume it will go out again soon. $780 in already and want it fixed. Wish I knew if it was LCD panel or wire harness because trial and error is expensive with labor!!!!!
Last edited by Mneadle; Jun 15, 2020 at 05:11 AM. Reason: add photo
Instructor
Joined: Oct 2006
Posts: 126
Likes: 24
From: SC
It's crazy, but it still is an issue. My 2019 Z06 PDR screen has gone black. Only the PDR feature. All else on the infotainment screen works. Other threads have identified the trouble as the blue "network like" wires that enter the lower front of the display unit. Was mentioned that one wire controls the infotainment section and the other wire does the PDR. One poster said that the lowered screen hits the wires. Seems to make sense, since these led screens are generally reliable, as they are on laptop computers. I'll report back when I get the trim pieces off and get at the wires.
Cruising
Joined: Jun 2020
Posts: 14
Likes: 1
From: Hartford, CT - born and raised in NJ
It's crazy, but it still is an issue. My 2019 Z06 PDR screen has gone black. Only the PDR feature. All else on the infotainment screen works. Other threads have identified the trouble as the blue "network like" wires that enter the lower front of the display unit. Was mentioned that one wire controls the infotainment section and the other wire does the PDR. One poster said that the lowered screen hits the wires. Seems to make sense, since these led screens are generally reliable, as they are on laptop computers. I'll report back when I get the trim pieces off and get at the wires.
Melting Slicks
Joined: Jun 2002
Posts: 2,152
Likes: 241
From: Northern VA
My '15 Z has the same issue. PDR only doesn't work...black screen and I was raising and lower the screen a bunch so I'm sure that's it. Hamfisted me knows that if I try to remove all the trim pieces to get to underneath the screen to check the wire, I will surely bust some of the trim pieces so I'm just living without the PDR for the moment. I've been told that if it's the blue wire, you can zip tie them to secure them better.
Subscribing. Good luck.
Subscribing. Good luck.