Help Tis2web experts
Thread Starter
Racer
Joined: Jan 2007
Posts: 447
Likes: 11
From: New York
Help Tis2web experts
I have bought some new boxes to the car and i did start to program them using monegoose and tis2web.
But i have a few problem with some box.
One box says unknown software number in the actual #
and a other one have the symbol (*) in front of the software number
I can not update this two boxes, how do i do?
But i have a few problem with some box.
One box says unknown software number in the actual #
and a other one have the symbol (*) in front of the software number
I can not update this two boxes, how do i do?
Le Mans Master
Joined: Feb 2006
Posts: 5,979
Likes: 4,142
From: Kansas City, MO
Are these brand new parts, or used parts?
Did you chose "reprogram" or "replace and program"? You should be choosing replace.
If these are brand new parts, and you're "replace and program" does not work, you may need to contact AC Delco for support.
Did you chose "reprogram" or "replace and program"? You should be choosing replace.
If these are brand new parts, and you're "replace and program" does not work, you may need to contact AC Delco for support.
Thread Starter
Racer
Joined: Jan 2007
Posts: 447
Likes: 11
From: New York
im using tis2web EU and there is only one option and that is program.
all parts are new from cultragpreformance and gmparthouse online.
I can not buy a subscription from the american side because im not living in us
all parts are new from cultragpreformance and gmparthouse online.
I can not buy a subscription from the american side because im not living in us
Le Mans Master
Joined: Feb 2006
Posts: 5,979
Likes: 4,142
From: Kansas City, MO
On the very first screen where you chose your programming tool (Mongoose) there should be two options. 'Reprogram ECU' and 'Replace and Program ECU'
This screenshot came from the GM Europe support page: https://www.gme-infotech.com/info/tis.html
If the Replace option is missing, then you still need to talk to technical support to find out why. There's no 'tricks' you can do in the software.
