GSDUBBZo6

Im having issues with the Oracle markers I installed. The front and rear right side are not working. The weird part is when I locked the car up yesterday for the night they were working. I go to drive it this morning and neither of them came on when I unlocked the car. Any ideas on why they would go out over night?

Sconn

How long have you had them installed? Did you make sure to lock the clip when you put them on? Maybe they've come unconnected?

GSDUBBZo6

Sconn

But you definitely did check them before you put your car back together? The only thing that remotely makes sense, if they were for sure working before, is a loose connection.
I've heard of individual led's going out on those, but I haven't seen much about the entire light crapping out.
​​​​​​If it were me, I'd open it up again and check your connections. If all looks well, pull it out and send it back to Oracle for a new set. There's not much else you can do. They are an enclosed unit, so messing with them isn't worth it.

Another thing I'd try is plugging the non-working one into the working side. If that works, then you know it's not the light.
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GSDUBBZo6

Sconn

Hmmm.. That sucks then. Have you contacted Oracle? Maybe they've seen this before and will have some suggestions for you.

Let us know what you find out... Never know if it'll happen to someone else.

eboggs_jkvl

I have a set of their lights coming in shortly and I'd like to know what you find out. Please contact them and see if they have any ideas as to what the problem could be.

Elmer

GSDUBBZo6

eboggs_jkvl

Check the engine compartment fuse block. headlights and stuff are in there.


Elmer

eboggs_jkvl

Update?

GSDUBBZo6

eboggs_jkvl

Did you remove the oracle lights? I take it you didn't find a fuse blown?

GSDUBBZo6

Meister Vette7

Separate issue not related to the lights actually lighting up - that actually worked well:

I ordered a set of Torch Red ghosted from Oracle directly for my 2018 Z06. After installing I noticed that there was a bad fitment issue to the extent that the new lights do not sit flush with the fenders like the OEM lights. The passenger side rear was the worst and that one won't even clip in solidly. I can pull it out with my hand from the outside. After contacting Oracle directly about this issue and requesting a refund for poor product quality I was told there is no refund for custom painted parts. I complained more and this was their response:

"Thank you for your reply. While I understand your concern please note that the lenses on the side-markers need to be raised higher than the OEM units in order to compensate for the inner components (I.e; circuitboards, LEDs, etc). This is for reasons mostly to do with heat, as excess heat decreases the lifespan of an LED dramatically, and the only way to decrease that possibility in an enclosed unit is airspace.

In regards to the clips, these do not need to be shaved down. However, it has been known for the paint process to add an additional few millimeters of thickness to them, which would make them a bit tighter to fit. Excessive force should not put placed on the unit and the shaving down is the correct process as you did.

The fitment of the sidemarkers that you have described is in fact the correct fitment of this product. A return for refund will not be eligible on this purchase."

I never mentioned anything about shaving down the parts so they must have me mixed up with another unsatisfied customer. If good fitment is something you value I would not recommend buying anything from Oracle. I am out $550 bucks but I can certainly warn others. Buyer beware!

charliebrown266

i feel for you oracle lighting sucks!!!! i bought the color shifting lights for the headlights and had nothing but problems with them! first set wires were broken on the board and they were manufactured wrong and would fit on one side! after calling and many emails and pictures they sent me another set! guess what exact same problem has they assured me they were perfect and checked before they were sent out! they would not refund my money and wanted me to pay again for another set, i sent a email and phone calls to were i bought them and they also refused to refund my money and they are paid vendor on this site, also had problems with this vendor before with the shifter that i bought that the bore size was incorrect and would not refund my money saying that i ordered the wrong saying because i had a MGW shifter and thats why it was not correct. they said you can.t use the ball because there was made to work with a stock shifter even though the arm i was using was for stock shifter **** which i took even though i sent photos showing the inside diameter of what they sent was wrong and still would not send me a replacement or refund my money! lesson learned don.t buy oracle crap and not use this vendor ever agian!!!