Bad Fuel
Burning Brakes
Joined: Nov 2022
Posts: 910
Likes: 430
From: MN
I've heard of it. I worked at a Super America refinery decades ago when they put 30%+ ethanol blends in a batch and had to pay many to drain the fuel out.
You have an invoice for the repair, so you also have an invoice for the fuel purchase?
I suspect the right avenue may be to first talk to the station you got it from and ask if they have a contact at Exxon Corporate. Don't mention you're tuned or modified, they may deny any claims if you're not stock.
You have an invoice for the repair, so you also have an invoice for the fuel purchase?
I suspect the right avenue may be to first talk to the station you got it from and ask if they have a contact at Exxon Corporate. Don't mention you're tuned or modified, they may deny any claims if you're not stock.
Thread Starter
Instructor
Joined: Nov 2007
Posts: 246
Likes: 78
From: Niceville, FL
2021 C6 of the Year Finalist - Modified
I've heard of it. I worked at a Super America refinery decades ago when they put 30%+ ethanol blends in a batch and had to pay many to drain the fuel out.
You have an invoice for the repair, so you also have an invoice for the fuel purchase?
I suspect the right avenue may be to first talk to the station you got it from and ask if they have a contact at Exxon Corporate. Don't mention you're tuned or modified, they may deny any claims if you're not stock.
You have an invoice for the repair, so you also have an invoice for the fuel purchase?
I suspect the right avenue may be to first talk to the station you got it from and ask if they have a contact at Exxon Corporate. Don't mention you're tuned or modified, they may deny any claims if you're not stock.
I have all the invoices/receipts. I filled out a form online through the Exxon website, just waiting to hear back. I honestly don't expect a thing to happen, but I figured it's worth a shot. And yes, heavily modified and tuned...lol
Burning Brakes
Joined: Sep 2022
Posts: 1,202
Likes: 569
From: MSP
Dieseling? From bad fuel? That's an injector problem. Fuel shouldn't be in the cylinder after you shut the car off -- even if it is, it shouldn't be igniting either. You sure you meant dieseling?
With regards to going after the station.. good luck. Unless hundreds-to-thousands of people are complaining about it, there's no real case. A typical tank at a station will easily service a number of vehicles somewhere in the thousands. So if you're not part of a huge number of people making the same complaint, then you have an uphill battle where you get to prove the fuel you pumped from that station was the only thing in your car that definitely caused the issues you're experiencing. Given you drained the tank, I assume you don't have the fuel, so it's he said/she said territory right away. Given you replaced ignition components, it'll be hand-waved as "your old ignition components died, it's just a coincidence." Expect to be fought on this, if even responded to at all.
With regards to going after the station.. good luck. Unless hundreds-to-thousands of people are complaining about it, there's no real case. A typical tank at a station will easily service a number of vehicles somewhere in the thousands. So if you're not part of a huge number of people making the same complaint, then you have an uphill battle where you get to prove the fuel you pumped from that station was the only thing in your car that definitely caused the issues you're experiencing. Given you drained the tank, I assume you don't have the fuel, so it's he said/she said territory right away. Given you replaced ignition components, it'll be hand-waved as "your old ignition components died, it's just a coincidence." Expect to be fought on this, if even responded to at all.
Melting Slicks
Joined: Nov 2007
Posts: 2,282
Likes: 552
From: Pittsburgh PA
St. Jude Donor '10-'11-'12-'13-'14
Drifting
Joined: Jun 2013
Posts: 1,428
Likes: 478
From: Maryland, USA
I can understand possibly getting bad fuel and having to get it out and then refill. the "retune" part wouldnt make sense to me either so not sure what that would be about.
but if u can prove it was "bad gas" might as well try to recoupe any funds lost.
might even want to check to see somehow if others got bad gas and had similar issues that day..
but if u can prove it was "bad gas" might as well try to recoupe any funds lost.
might even want to check to see somehow if others got bad gas and had similar issues that day..
Thread Starter
Instructor
Joined: Nov 2007
Posts: 246
Likes: 78
From: Niceville, FL
2021 C6 of the Year Finalist - Modified
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Burning Brakes
Joined: Sep 2022
Posts: 1,202
Likes: 569
From: MSP
wow, okay total opposite then. your tuner is a total bro. draining your tank, dyno pulls, changing plugs, all for free? damn!
Thread Starter
Instructor
Joined: Nov 2007
Posts: 246
Likes: 78
From: Niceville, FL
2021 C6 of the Year Finalist - Modified
He had done some work a couple weeks prior and wanted to make sure it wasn't something related to it. He's a white glove type tuner. Like I said, I don't expect to get anything from Exxon for it, but at least it gets the word out there.