TPW keeps moving
Thread Starter
Advanced
Joined: Jan 2015
Posts: 86
Likes: 5
TPW keeps moving
UGH...
Status 3000 and the TPW keeps moving. It was originally March 2 then it was March 16 and today I have been told it's March 23rd. Horrible way to treat a customer that is spending over $100K on their most expensive car....
Status 3000 and the TPW keeps moving. It was originally March 2 then it was March 16 and today I have been told it's March 23rd. Horrible way to treat a customer that is spending over $100K on their most expensive car....
Burning Brakes
Joined: Sep 2014
Posts: 840
Likes: 22
From: Dade City Florida
Did this info come from Chat or your dealer. Lots of misinformation lately and am certainly not pointing fingers, but trust your dealer first!
Melting Slicks
Joined: Feb 2002
Posts: 2,500
Likes: 109
From: Severn Maryland
St. Jude Donor '05-'10-'11-'12-'13-'14-'15
Need to remember TPW is just a "guesstimate" and not FIRM commit to build on that week. But as mentioned, your dealer should be on top of this for you.
Melting Slicks
Joined: Feb 2002
Posts: 2,500
Likes: 109
From: Severn Maryland
St. Jude Donor '05-'10-'11-'12-'13-'14-'15
Mine was same, and then went 3800 and 4B00 same day! Picked up my Laguna Blue 2LZ non-Z07 on Christmas eve, when it was supposed to be "available" around January 20th!
Burning Brakes
Joined: Aug 2014
Posts: 1,078
Likes: 226
From: San Diego
I wonder is this is related to the backlog of A8s in the parking lot waiting to ship. They may have to delay production until some room is available in the factory lot. Just my guess.
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Race Director
Joined: Apr 2009
Posts: 10,581
Likes: 252
From: SE TEX
with the OP.Dealer told me mid Feb build. Chat said 3/2. Latest from customer service is 3/23, dealer confirmed that along with no price increase since the order is placed. A8 stage 1 aero.
Edit- as of 2/6 new TPW is 3/16
Last edited by tail_lights; Feb 6, 2015 at 11:15 PM. Reason: New info
Safety Car
Joined: Sep 2014
Posts: 4,301
Likes: 959
From: in the country North Carolina
I doubt the dealer will know any more than we do right now. Hopefully it will bounce back to the original date. It seems like it's happening to a lot of people and I hadn't noticed it before. Time will tell.
Safety Car
Joined: Sep 2000
Posts: 4,035
Likes: 117
From: Sands Township, Marquette County, Michigan
Cruise-In II Veteran
I might not want to return your calls either. You sound angry. How often do you call? The dealer can't do anything more than report what he is told. My initial target week was the same as yours. I simply told the dealer to call a week ahead of delivery so I can have the cash on hand. I don't anticipate contacting them again. Getting upset about something you can't control seems fruitless.
Thread Starter
Advanced
Joined: Jan 2015
Posts: 86
Likes: 5
(1) This would be the second call since I ordered the car. So I do not think that's calling too much.
(2) When a customer spends over $100K for a car from Chevy (last time I checked they don't make many 100k+ cars) I believe it is reasonable to return a call.
(3) I would like to know if the reason for the moving TPW is because of a new constraint on the build and if so what should the expected REAL TPW be?
You think that's unreasonable? If so, I would disagree.
(2) When a customer spends over $100K for a car from Chevy (last time I checked they don't make many 100k+ cars) I believe it is reasonable to return a call.
(3) I would like to know if the reason for the moving TPW is because of a new constraint on the build and if so what should the expected REAL TPW be?
You think that's unreasonable? If so, I would disagree.
Safety Car
Joined: Sep 2014
Posts: 4,301
Likes: 959
From: in the country North Carolina
I understand you're frustration since i'm in the same boat as you. I don't think it's a situation the dealer can help you out with a lot though. They're at the mercy of GM after the order is placed as well. I think our best bet is to be patient and if we have questions before it's built just ask the chat line. There's nothing we can do to speed up the process and it will get here just as fast, or slow, regardless of how many phone calls, etc, we make.
Safety Car
Joined: Sep 2000
Posts: 4,035
Likes: 117
From: Sands Township, Marquette County, Michigan
Cruise-In II Veteran
(1) This would be the second call since I ordered the car. So I do not think that's calling too much.
(2) When a customer spends over $100K for a car from Chevy (last time I checked they don't make many 100k+ cars) I believe it is reasonable to return a call.
(3) I would like to know if the reason for the moving TPW is because of a new constraint on the build and if so what should the expected REAL TPW be?
You think that's unreasonable? If so, I would disagree.
(2) When a customer spends over $100K for a car from Chevy (last time I checked they don't make many 100k+ cars) I believe it is reasonable to return a call.
(3) I would like to know if the reason for the moving TPW is because of a new constraint on the build and if so what should the expected REAL TPW be?
You think that's unreasonable? If so, I would disagree.
Drifting
Joined: Aug 2014
Posts: 1,509
Likes: 107
Your dealer knows nothing. Your order is placed. He's moved on. A stealership is only interested in making MORE potential $. Get used to it.
I had to update my salesman. He thought my TPW was still 3/2....its now 3/23
I had to update my salesman. He thought my TPW was still 3/2....its now 3/23