E.T.D. Corvettes

As dealerships begin to enter 2020 Corvette Stingray orders, the following information can be helpful as you walk through the order process:

Anyone can have an order at 1100...and it can sit in a dealership's workbench indefinitely. I had that happen in the past with a local dealership. They told me they had a C7 allocation for me, but in reality had given it to someone else and were currently without any allocations. When I asked for updates, I got the runaround. I eventually asked them what event code my order was at, and when they told me it was still at 1100, I told them I knew they had lied to me and that they didn't have an allocation for my build yet. They did some begging and were ultimately granted an extra allocation.

Another thing to keep in mind is how constraints work. If your order contains an option that is currently under constraint, your order will sit around until the parts become available. You may have had the first order in at your dealership, but a constraint could cause many orders to move ahead of your order. If an option, like Rapid Blue, is not immediately available when production starts, be prepared to wait.

In my opinion, the first truly exciting day is when an order goes to 3300 and the excitement and anticipation continues to build from there until it hits the best event code of all, 6000!

Here are the various GM event codes and what they mean:

0000 Order/Order Request Cancelled
0005 Cancellation Pending
0500 Order Configuration Accepted
0501 Order Configuration Added
0551 Order Configuration Changed through Web
0600 Pending
0610 In Process
0620 Rejected
0630 Cancelled
0640 Expired
0700 Approved
0701 Trade Request Applied to Order
0702 Medium Duty Port Inventory Tag Request Applied to Order
0703 Vehicle Order Reconsigned by Vehicle Distribution Management
0999 Order Configuration Cancelled
1000 Order Request Accepted by GM
1001 Order Request Added
1002 Volume Order Request Added
1003 Divisional Order Request Added
1004 Order Request Added through Web
1010 Order Request Becomes Order
1030 Order Request Re-Edited; Passed
1031 Order Request/Preliminary Order Re-Edited
1035 Re-Edited; Failed
1040 Mass Order Request Change
1050 Order Request Changed
1060 Order Request Split
1065 Order Request Split; Fulfilled
1099 Order Request Cancelled
1100 Preliminary Order Accepted
1101 Preliminary Order Added
1102 Preliminary Order Added through Web
1196 Cancel Preliminary Order through Web
1300 Order Request Approved
2000 (Placed Order) Accepted by GM
2003 Legacy Order Added
2004 Retail Sold Order Added
2005 Order Replaced with GM AutoBook Order
2006 Order Replaced through Web
2010 Order on Bulletin Board
2012 Lead/Pilot Order Added
2030 Order Re-Edited
2040 Mass Order Change
2050 Order Changed
2051 Order Changed through Web
2053 BAC Replaced
2055 Change to Order at Plant
2057 Change to Divisional Order
2058 Financial Hold Status Updated by OCAS
2059 Order Changed by OCAS
2061 Pre-Assigned Serial Number Request
2062 Pre-Assigned Serial Number Request Sent to Corporate Order Management System
2063 Pre-Assigned Serial Number Received from Corporate Order Management System
2064 Pre-Issued Certificate of Vehicle Origin Requested
2065 Pre-Issued Certificate of Vehicle Origin Request Sent to Production Order Management and Scheduling
2066 Certificate of Vehicle Origin Confirmation Received from Production Order Management and Scheduling
2067 Resend Pre-Issued Certificate of Vehicle Origin Request to Production Order Management and Scheduling
2080 Remove Hold; Resend to Plant – Daily
2081 Order on Financial Hold
2082 Order on Purchase Order Hold
2085 Remove Hold; Resend to Plant – Weekly
2086 Remove Hold; Send to Plant Daytime Cycle
2087 User Confirms Order NOT Cancelled at Plant
2090 Order on Hold
2091 Dealer Terminated; Not Sent to Plant
2093 User Confirms Order Cancelled at Plant
2094 Cancel Pending from Plant
2095 Order on Manual Hold
2097 Plant Cancel Confirmed
2100 In-System Return Pending
2150 Cancellation Request Pending
2500 Preferenced
2530 New Order Pending; Productionizing Error
2550 Change Sent to Order at Plant
2570 In-System Return Request to Order at Plant
2575 Cancellation Request to Order at Plant
3000 Accepted by Production Control
3022 Offshore Event Reversal to Event 3300
3024 Offshore Event Reversal to Event 3450
3025 Offshore Event Reversal to Event 3550
3099 Order Cancelled at Plant
3100 Available to Sequence
3300 Scheduled for Production
3400 Broadcast
3450 Import Vehicle Produced
3500 Body Set-Up (Non-Import Vehicle)
3550 Import Vehicle Shipped from Port of Origin
3750 Import Vehicle Received at Port of Entry
3800 Produced
4000 Available to Ship
4104 Bailment Invoice
4106 Release Bailment
4110 Invoice Reject
4120 Internal Invoice
4150 Original Invoice
4200 Shipped
4250 Ocean Dispatched
4300 Intermediate Delivery
4350 At Port of Exit – Truck
4800 Rail Ramp Unload
4850 At Port of Exit – Rail
4B00 Bayed (Available to Ship)
4B01 Arrived at Vehicle Distribution Center
4B10 Available for Export Shipping
4B11 Available for Sale
4B12 Argentina Built Order Ready for Re-Invoice to Mexico
4B31 Anticipated Tag
4B40 Grounded Tag
4B42 Untag
4B45 Credit Rebill Rejected
4B50 Final Dealer Assigned by Central Office
4B60 Credit Rebill Sent to Vehicle Billing and Accounts Receivable System
4B65 CDO Requests Created (GM International Sales Only)
4B70 Credit Rebill Cancelled in Vehicle Billing and Accounts Receivable System
4D00 Vehicle on Hold
4DCR Carrier Reject
4F01 Vehicle Arrived at Central Distribution Center
4F02 In Transit to Regional Distribution Center
4F03 Vehicle Arrived at Regional Distribution Center
4F04 Vehicle Tagged in Transit to Dealer
4FCR Invoice Reject
4FUN Credit Dealer/Undo Invoice
4V01 Vehicle at Upfitter
4V02 Vehicle on Transportation Hold
4V03 Estimated Delivery Date Updated
5000 Delivered to Dealer
5050 Vehicle Transfer – Dealer Initiated
6000 Delivered to Customer; First Delivery; D1
6061 Delivery Cancellation; First Return to Stock; R1
6200 Retail Sale; Second Delivery; D2
6261 Return to Stock; Second Return to Stock; R2


Additionally, here's a great article from CorvetteBlogger.com covering the entire order process: https://www.corvetteblogger.com/2019...-need-to-know/

This guest post was contributed by Kerbeck Corvette’s Dave Salvatore.

You are custom ordering a 2020 C8 Corvette and you think you’re ready to go. You’ve given your deposit to the dealer, you have selected all of your colors and options, and your dealer has entered the order and given you an order number. Now you just have to sit back and wait for the car to show up. Not quite…



Let’s talk about the entire order process and we’ll figure out if you’ve really got a car on the way.

Order Numbers

“The dealer gave me an order number and told me the order was accepted by GM so I must have a car on the way”. I’m afraid this isn’t true. Any Chevy dealer in the country has the ability to enter an order into the system. As the order moves through the build process, it goes through a series of “event codes” letting you know what is going on with your car. Those codes range from 1100 (Order Accepted by GM) to 6000 (Vehicle Delivered to Customer). Your order could currently be at 1100 and stay there until your dealer has an available allocation, if ever.

Consensus

Before we talk about allocation, let’s talk about consensus. Twice a month, usually on a Thursday, GM sends out to each dealer his 2-week consensus. This consensus shows every vehicle that GM makes, how many that dealer has in stock or inbound for each vehicle and how many GM thinks the dealer needs of each vehicle.

The dealer has a few days (till the following Monday) to study this and decide what he thinks he needs. The dealer has three choices for each vehicle. He can agree with GM and take what they suggested, he can decide he doesn’t need that many and take less (all the way down to zero) or he can decide he needs more and request a number higher than GM suggested.

Requesting more is not a guarantee of getting more. Also, when a car is new and/or hot (like the new Corvette) GM works with what is called a controlled allocation. That is a set number you will get during a designated period and you can not request more or less.


Allocation

Once the dealer and GM hash out how many cars they are going to get, the dealer then gets that amount over the next two weeks with his allocation. Allocations come out on Thursday, must be filled by Saturday and can be edited on Tuesday.

The weekly allocation tells the dealer how many cars he has to order that week and what (if any) constraints the dealer must work with.

So, if a dealer is allocated 5 cars that week and your order is somewhere in that 5 and you meet the constraints, your order is pulled and moved on to the next step (Event Code 2000) and NOW you’ve got a car on order!

Once your dealer is out of allocation, no more orders will be picked up even if you already have an order number. This is why it’s important to understand your dealer’s allocation situation before giving him your deposit.

Constraints

So, your dealer called. Your number is up, he has allocation and he’s ready to place your order. But you can’t get exactly what you want. Maybe the color you want has limited availability, or they are only building 15% of the cars with Z51 or any one of dozens of issues, but you can’t get the car the way you want.

This is called a constraint and it’s when GM is limiting the availability of a certain option. There are a number of reasons this could be happening but usually, it’s a supplier issue. But regardless of the reason, you can’t get the car the way you want. So, what do you do?

At this point, you really only have 3 options. First, change your order to match the constraints. Second, if the dealer is willing, ask the dealer to push your order back to the next allocation period and wait to see if the constraint is lifted. Last, you can cancel your order and try again somewhere else.

This is where it pays to deal with dealers who have a large allocation. Let’s say that Rapid Blue is on a 15% constraint. If your dealer is getting 1 or 2 cars allocated to him that week, there is a very little chance of getting one in the Rapid Blue. If the dealer has an allocation of 50 that week, he’ll probably be getting 7 or 8 blue cars. This becomes even more difficult when dealing with multiple constraints.

Also, if your dealer has limited allocation and you asked to be pushed back, you run the risk of never getting a car.

Order Tracking

Once your car makes it through the allocation and constraints, you hit event code 3000 and it begins its move through the system. From this time till the time your car is actually built is about 4 to 6 weeks depending on any production delays. However, the good news is that once your car gets to that event code 3000, you have a car on the way! You’ll soon have a TPW (target production week) although you may see that change until you hit event code 3400 where the TPW becomes pretty stable.

When the car comes off the line, it’s event code 3800. When it’s bayed and awaiting transportation, it’s at 4B00. When it’s actually in motion and on its way to you, that is event code 4200. Event code 5000 means the car is at the dealer’s lot and event code 6000 means the car is in your driveway!

Every two weeks, we’ll be posting all of the allocation and constraint reports so you will know what is on constraint and at what percentage so that you can have an intelligent conversation about your order with your dealer. In the meantime, if you have any questions on how the order process works, feel free to email Dave Salvatore at dave@kerbeck.comand he’ll be happy to answer your questions.

BuckeyeBorn

When you order is there a way to check the event code yourself or do you have to rely on the dealer telling you where you are in the process?

E.T.D. Corvettes

Great question! You can submit your order number with Chevy chat for an update as often as you like. https://www.chevrolet.com

mschuyler

Macmulkin is one dealer that has the codes online. No human intervention or "submission" required. Look any time you want and get an instant answer.

Mike S

That is EXACTLY how it worked on my C5 & C6 order. 3300 is the magic number.

air86

Kerbeck also offers this service. Its more updated now than when i ordered my C7 4 years ago

rcooper

I am a big fan of 3400

kennb44

Can you change an order if there's a constraint to expedite delivery? Would you be made aware of a constraint and at least know what you are waiting for?

RPMaddiction

The dealer get announcements that certain items have constraints. Your dealer can pass this info on to you. You can also drop that constrained item and hope to see your build get picked up. I've done this through many Camaro builds. Once I had to give up carbon fiber dash insert because the constraint was expected to last months until the supplier had enough to fill the current order demand and enough to send to the parts warehouse.

tail_lights

Remember these days waiting for my C7s. May the wait be short 'n sweet and your cars bring miles of smiles!

Redc8z06

http://gmauthority.com/blog/gm-order...rder-tracking/

E.T.D. Corvettes

Check out the latest on this topic from CorvetteBlogger.com (added to the OP).

Dave@Ciocca

I guess it depends on you dealer. The way we do it here is that if your number is up that week, we'll call you and go over the order. If there is a constraint that would prevent you order from getting picked up than we will give you the option of changing our order to meet the constraints or push your order back to the next order cycle and see if that constraint was lifted.

Dave

C8Jake

Young_Z06

I have a deposit in at a dealer but am at the tail end of the list so they haven’t taken my order yet. Does entering the order in the system guarantee against price increases or does that not happen till 2000 status. Starting to think they aren’t taking my order as I am so far down the list thereby leaving open the possibility of Chevy raising price before my number is up and dealer enters order.

Zymurgy

From the C7 days, if you had an order in the system you were protected from price increases. No order number, no price protection.

ihaveahotwife

So I have an order number that I placed on 8/16/2019. The order is for a 1LT so I know it won’t be picked up till later. My dealership has an allocation of 12 cars. It is now 10 days later (August 26) and the status code is still 1100.

should I be concerned?

Zymurgy

No status codes are gong to change until after GM starts accepting orders and dealers start assigning their orders to the allocations GM gives them in each cycle. Orders start September 12. Your order will stay at 1100 until your dealer can assign it to an allocation, which by your own admission is not for a while because you ordered a 1LT.

The better question is what # are you in their list? If you are towards the end of their list, you will have a long wait as they will probably get about 1 allocation per month.

ihaveahotwife

Thank you. I am second on their list. Interestingly enough, number 1 on the list is an engineer who works for me. He ordered a 2LT Z51 in red.

V RED 08

At what point in the ordering process can you change your Courtesy delivery dealer?
I live in Fl. 9 months and Pa 3 months!