New member problems
Thread Starter
Heel & Toe
Joined: Apr 2021
Posts: 22
Likes: 0
From: Rochester NY
New member problems
Hi everyone,
My name is Skip, I placed my order for my corvette the first week of January 2020. I am still waiting for it. I could have gotten it in Jan. 2021 but I told my dealer (Van Borttel corvette) to schedule it so I could do the Museum pick up the end of April. So they sent in the order the first week of February. After talking to a Delivery agent at the museum in late February I found out that I couldn't get either the plant tour or the track experience so I immediately contacted my salesman to cancel the museum delivery. After an "act of god" by my dealer & 1 month later they were able to do it but GM is refusing to drop the $1000. charge. Plus they told me it would take another 6 weeks to get the car, which accentually means they started the order all over again. I still don't have a TSD. Needless to say I am livid. I am very pleased & grateful to my salesman & my dealer for their efforts. But very upset with GM..
My name is Skip, I placed my order for my corvette the first week of January 2020. I am still waiting for it. I could have gotten it in Jan. 2021 but I told my dealer (Van Borttel corvette) to schedule it so I could do the Museum pick up the end of April. So they sent in the order the first week of February. After talking to a Delivery agent at the museum in late February I found out that I couldn't get either the plant tour or the track experience so I immediately contacted my salesman to cancel the museum delivery. After an "act of god" by my dealer & 1 month later they were able to do it but GM is refusing to drop the $1000. charge. Plus they told me it would take another 6 weeks to get the car, which accentually means they started the order all over again. I still don't have a TSD. Needless to say I am livid. I am very pleased & grateful to my salesman & my dealer for their efforts. But very upset with GM..
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Drifting
Joined: Apr 2005
Posts: 1,757
Likes: 484
From: Portland Oregon
Hi everyone,
My name is Skip, I placed my order for my corvette the first week of January 2020. I am still waiting for it. I could have gotten it in Jan. 2021 but I told my dealer (Van Borttel corvette) to schedule it so I could do the Museum pick up the end of April. So they sent in the order the first week of February. After talking to a Delivery agent at the museum in late February I found out that I couldn't get either the plant tour or the track experience so I immediately contacted my salesman to cancel the museum delivery. After an "act of god" by my dealer & 1 month later they were able to do it but GM is refusing to drop the $1000. charge. Plus they told me it would take another 6 weeks to get the car, which accentually means they started the order all over again. I still don't have a TSD. Needless to say I am livid. I am very pleased & grateful to my salesman & my dealer for their efforts. But very upset with GM..
My name is Skip, I placed my order for my corvette the first week of January 2020. I am still waiting for it. I could have gotten it in Jan. 2021 but I told my dealer (Van Borttel corvette) to schedule it so I could do the Museum pick up the end of April. So they sent in the order the first week of February. After talking to a Delivery agent at the museum in late February I found out that I couldn't get either the plant tour or the track experience so I immediately contacted my salesman to cancel the museum delivery. After an "act of god" by my dealer & 1 month later they were able to do it but GM is refusing to drop the $1000. charge. Plus they told me it would take another 6 weeks to get the car, which accentually means they started the order all over again. I still don't have a TSD. Needless to say I am livid. I am very pleased & grateful to my salesman & my dealer for their efforts. But very upset with GM..
When the dealer told you the order went in February, 2020, did they give you your GM Workbench order number? And if so, did you use that number to track the order status? The reason I ask is this order was so long ago (over 1 year now) that even with all of COVID shutdowns and delays that car would have been produced and in the dealers hands a long time ago. I suspect if your dealer really did enter an order for you, that order never went past 1100 status and then was canceled by GM when the 2020 model year ended last year.
Drifting
Joined: Mar 2017
Posts: 1,923
Likes: 2,029
From: Columbus OH
What was you order status when you decided to cancel the museum delivery? If it was at 3000 (accepted by production control), it’s a miracle it got canceled. Production control picked up my order in November. I’m here in Florida for the winter (going back to Ohio on Tuesday). I tried to get a courtesy delivery to a Chevy dealer here in Florida once I had an estimated TPW. I found out there’s no way to make a change once the order goes to 3000 so the car was delivered to the Delaware, Ohio dealer and I paid to have it shipped down to Florida. It sucked, but I understand the rational for no order changes once the assembly plant picks up the order for production.
Thread Starter
Heel & Toe
Joined: Apr 2021
Posts: 22
Likes: 0
From: Rochester NY
when i put in the order in jan. 2020 i was # 120 on their list therefore I did not get a 2020.because of covid. So when they said i was next in line in Jan. 2021 I told them to hold back the order until Feb.. Then in feb/march there were 2 delays one for lack of parts the other for weather closing the plant for almost a week.They are going to discount the $1000.
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Drifting
Joined: Apr 2005
Posts: 1,757
Likes: 484
From: Portland Oregon
That makes more sense now. If your order filled an allocation in February, 2021, then your order went to 2000 around 2/16 and that is when the order became locked to changes. Orders that were allocated in February are scheduled to be built this month and into next month so your order was not starting all over, just the normal course of current production. If you have your order number you could use the chat box on the corvette.com website to see what the current status is for your order and if it is at 3400 (or higher) they will be able to give you the TPW, which will tell you what week your order is scheduled to be produced. Once you have your TPW you can add about 1 to 3 weeks delivery time to New York, assuming of course that the act of God your dealer said they pulled off really changed the actual shipping of the car to them instead of the Museum.
Melting Slicks
Joined: Apr 2017
Posts: 3,082
Likes: 222
From: Rochester New York
when i put in the order in jan. 2020 i was # 120 on their list therefore I did not get a 2020.because of covid. So when they said i was next in line in Jan. 2021 I told them to hold back the order until Feb.. Then in feb/march there were 2 delays one for lack of parts the other for weather closing the plant for almost a week.They are going to discount the $1000.
Drifting
Joined: Mar 2020
Posts: 1,411
Likes: 301
From: Upper Michigan
If you have to pay for the museum delivery, than I would do it without the tour or track experience any way. This is once in a live time experience for most people. The museum itself is a great experience! Best of luck with your delivery and enjoy driving your new C8!
Race Director
Joined: Sep 2016
Posts: 13,180
Likes: 10,523
Yeah, but no way is GM going to change his order again, to add museum delivery back.
Instructor
Joined: Aug 2002
Posts: 164
Likes: 115
From: DFW Texas
Track experience should open back up soon with the warm weather, but even if you can't do it because of weather or other closure they give you a rain check you can use later. Same with the plant tour. We did the museum delivery despite neither option being available at the time, and we look forward to going back for the track day and plant tour once they are available. It was still a fantastic experience.
