So long Art Carr trans
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Joined: Nov 2000
Posts: 178
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From: FootHill Ranch Ca
So long Art Carr trans
I needed a trans for my 91 and got a built to order 700r4 from Art Carr, First problem is it shifted 500 rpm to soon, nice built to order and dyno tested shift point. Then the torque converter seal started leaking after being in the car for about a month. Art carr sent out an exchange trans under there warranty and the torque converter seal on the replacement trans had 3 big cuts out of the shipping crate. Nice quality control. :mad
When I called about the first trans they asked me what the dyno sheet showed for the shift point, What dyno sheet? Can't read what they don't send.
They sent a second built to order trans to swap out under warranty. Got the trans, Still no dyno sheet for the second trans they said they would mail me. brought the Vette to work (I'm a dealer mechanic) to do the swap on my saturday off. Removed the first Art Carr and removed No.2 from its shipping box put it right back in. :mad :mad :mad :mad :boxing :boxing :boxing
Needless to say both Art Carr 700R4s are on a truck and I'm gettting a full refund, almost 3k.
I'm taking the original trans in get rebuilt at a local performance builder. That I read about in Corvette fever magazine, Toy Shop Transmissions. The owner used to work for GM in there tranny department and is charging half the price :D
I'm sorry Art Carr has such a good rep but screwed up twice. The people are very helpfull over the phone. And didn't give me a hard time when I called about the second trans, But customer service doesn't do any good when my C4 is sitting at work with a big hole behind the engine where a tranny should be. Luckily my boss was there and saw the new tranny seal and is letting me keep my car on the lot instead of having to tow it home for $90 to tow it back $90 again to put the trans back in. Even better I'm glad I didn't sell my VW so I don't have to walk to work. :mad
[Modified by BowTie C4, 2:34 AM 11/17/2001]
When I called about the first trans they asked me what the dyno sheet showed for the shift point, What dyno sheet? Can't read what they don't send.
They sent a second built to order trans to swap out under warranty. Got the trans, Still no dyno sheet for the second trans they said they would mail me. brought the Vette to work (I'm a dealer mechanic) to do the swap on my saturday off. Removed the first Art Carr and removed No.2 from its shipping box put it right back in. :mad :mad :mad :mad :boxing :boxing :boxing
Needless to say both Art Carr 700R4s are on a truck and I'm gettting a full refund, almost 3k.
I'm taking the original trans in get rebuilt at a local performance builder. That I read about in Corvette fever magazine, Toy Shop Transmissions. The owner used to work for GM in there tranny department and is charging half the price :D
I'm sorry Art Carr has such a good rep but screwed up twice. The people are very helpfull over the phone. And didn't give me a hard time when I called about the second trans, But customer service doesn't do any good when my C4 is sitting at work with a big hole behind the engine where a tranny should be. Luckily my boss was there and saw the new tranny seal and is letting me keep my car on the lot instead of having to tow it home for $90 to tow it back $90 again to put the trans back in. Even better I'm glad I didn't sell my VW so I don't have to walk to work. :mad
[Modified by BowTie C4, 2:34 AM 11/17/2001]
Drifting
Joined: Aug 2000
Posts: 1,316
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From: Houston, TX
Re: So long Art Carr trans (BowTie C4)
Which Art Carr shop did you deal with the one in Abilene Tx or the one in California. I heard the one in Texas is not run by the original Art Carr, that he sold it, then opened a new shop in Calif? Just wondering which shop you had dealing with?
