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My first positive experience at Chevy Dealership(shout-out to Castle Chevrolet North)

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Old Aug 9, 2021 | 01:50 PM
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Default My first positive experience at Chevy Dealership(shout-out to Castle Chevrolet North)

Hi,
I just came back from Castle Chevrolet North near Chicago. I love this place. After so many traumas I got after visiting other dealerships to fix my C7 GS this is really a nice change.
I went there for oil change, engine filter change, magnetic ride upgrade, squealing Brembo brakes and cracked stock wheels. Andy is their Corvette Tech and is also a member of this forum. Very friendly and knowledgeable guy. I've sent him private message heads up I will be coming for service today and he walked up to me when I got there to start a conversation. It truly makes a difference to finally talk to somebody honest. Looks like a lot of Corvettes are coming there for service. I was there at 7AM on the dot and there were already 2 C7's in front of me. Andy treated my car with care, properly protecting carbon ceramic brakes before taking the wheels of. All of their staff is really friendly. I worked with advisor named Mark. No mistakes in papers, fair prices, I am really happy. Place has a nice waiting area, with isolated room if anybody needs to make a phone call. It was very quiet there overall, no strange music playing like pretty much in any other place I've been in. I was able to work from there no problem.


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Old Aug 9, 2021 | 04:53 PM
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Good to hear, I'm looking for a new oil change spot...
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Old Aug 9, 2021 | 08:14 PM
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Thank you for the kind words and good review.
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Old Aug 9, 2021 | 08:17 PM
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Originally Posted by ChiTownVetteTech
Thank you for the kind words and good review.
Are you the Castle Corvette tech? We may be meeting soon...
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Old Aug 9, 2021 | 08:31 PM
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Originally Posted by Quick Silver Z
Are you the Castle Corvette tech? We may be meeting soon...
Yes sir.
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Old Aug 26, 2021 | 09:34 AM
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Good to hear about receiving good service at a dealership.
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Old Aug 26, 2021 | 10:44 AM
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My dealership told me they don't use the rotor protectors because their techs know what they are doing but if I had a set they would use them.
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Old Aug 31, 2021 | 11:15 PM
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This guy is the best!
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Old Sep 1, 2021 | 06:37 AM
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Are they on strike now?
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Old Sep 1, 2021 | 06:43 AM
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Originally Posted by Quick Silver Z
Are they on strike now?
We are open for business. We have an independent contract.
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Old Sep 1, 2021 | 10:48 AM
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Originally Posted by ChiTownVetteTech
We are open for business. We have an independent contract.
Thanks, I only ask as the Buick mechanics down the street are sitting under an ez-up drinking bottled water and eating sandwiches from 9 to 5.

I need to get with you about an oil change soon but have been a bit busy...

Last edited by Quick Silver Z; Oct 10, 2022 at 11:01 AM.
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Old Sep 7, 2021 | 12:21 PM
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Thanks for the heads up knightindustries2000. I just returned from my first Castle North oil change and everything went very well.

Andy did a great job!!
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Old Sep 16, 2021 | 06:20 PM
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Originally Posted by ChiTownVetteTech
We are open for business. We have an independent contract.
Your shop is located in Elk Grove Village, correct? Are you able to service C5's (I have an '04 base coupe) as well? Is your Corvette service offered separately from the general public that comes into the service area at the dealership? Thanks.
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Old Sep 16, 2021 | 07:47 PM
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Originally Posted by avigar
Your shop is located in Elk Grove Village, correct? Are you able to service C5's (I have an '04 base coupe) as well? Is your Corvette service offered separately from the general public that comes into the service area at the dealership? Thanks.
I work on all generations and it’s a Chevrolet dealer so we have one service lane for all vehicles. I also work on any GM vehicles bumper to bumper and diesel.
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Old Sep 19, 2021 | 01:12 AM
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Originally Posted by ChiTownVetteTech
I work on all generations and it’s a Chevrolet dealer so we have one service lane for all vehicles. I also work on any GM vehicles bumper to bumper and diesel.
When I schedule my C5 service, can I specifically request that a Corvette specialist only be assigned to work on my car? I want to ensure that my C5 is taken care of properly due to the age of the car. Thanks.
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Old Sep 19, 2021 | 10:47 AM
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Originally Posted by avigar
When I schedule my C5 service, can I specifically request that a Corvette specialist only be assigned to work on my car? I want to ensure that my C5 is taken care of properly due to the age of the car. Thanks.
I'm sure that would be that case as Andy works on all the Corvettes. He comes on the forum as a courtesy, why not ask him directly (though not on a Sunday)?


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Old Sep 19, 2021 | 01:06 PM
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Thanks! Andy reached out to me via PM regarding the process of scheduling his tech services. It's great to know his contact info is here for future reference.

Last edited by avigar; Sep 19, 2021 at 11:09 PM.
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To My first positive experience at Chevy Dealership(shout-out to Castle Chevrolet North)

Old Nov 8, 2021 | 10:41 PM
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Another positive review for Andy. Pre storage oil change and surprise mouse nest removal accomplished. Thanks Andy.
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Old Nov 8, 2021 | 11:30 PM
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Originally Posted by PJG65
Another positive review for Andy. Pre storage oil change and surprise mouse nest removal accomplished. Thanks Andy.
Thank you.
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Old Nov 9, 2021 | 09:32 AM
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I went back 2 weeks ago for the C6 lower rear quarter gravel fix. The service from Andy could not have gone smoother.
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