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Old Dec 12, 2017 | 12:38 PM
  #1  
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Default i cant post pix?

So i have been using my phone i hit the pix icon to post a pic and nothing just sits there never opens the window to grab upload and post a pix,
Been working years not stopped a few days ago,
Want to rule out a change on the site and its on my end problem,
Thanks
B
Old Dec 12, 2017 | 12:45 PM
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In order to assist, more details are required. Are you using the full desktop theme or the mobile skin? Or using the app from the Apple store?

Originally Posted by The13Bats
So i have been using my phone i hit the pix icon to post a pic and nothing just sits there never opens the window to grab upload and post a pix,
Been working years not stopped a few days ago,
Want to rule out a change on the site and its on my end problem,
Thanks
B
Old Dec 12, 2017 | 03:20 PM
  #3  
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I only use apples for pie,lol

I am on an android note 5 and it does this on full site or mobile version,

Click picture icon and nothing,
It highlight greys the icon but goes no further
Old Dec 12, 2017 | 03:26 PM
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I just tested it on wifes phone same issue,
Will try a comp in a few,
Old Dec 12, 2017 | 03:52 PM
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Try it again. Might need to clear your browser's cache.
Old Dec 12, 2017 | 05:07 PM
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Originally Posted by J T
Try it again. Might need to clear your browser's cache.
Nope, didnt help
Old Dec 12, 2017 | 05:24 PM
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What is the browser, browser version and android version?
Old Dec 12, 2017 | 07:59 PM
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Adroid note 5 firefox,
I am thinking this is on site end, can you work the pix link with your phone
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Old Dec 12, 2017 | 08:28 PM
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I'm thinking it's something specific to some environments on some phones.

Yes, it works normally for me on my iphone running 11.2. Another from our team also running 11.2 on an iphone works normally - regarding the attachments.

Have you tried a different browser? Firefox on mobile, TBH, I don't think is too popular and every browser has their issues and different ways of working or not working.

Originally Posted by The13Bats
Adroid note 5 firefox,
I am thinking this is on site end, can you work the pix link with your phone
Old Dec 15, 2017 | 03:55 PM
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Doesn't work on my iPhone.

Lots of issues wirh with this new mobile theme for me, including the inability to even read what I'm typing.
Old Dec 15, 2017 | 07:31 PM
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We can confirm that in some cases the Attachments are not working. We're investigating the issue and trying to determine why it works for some and why it doesn't work for others. Some of our staff confirm the issue while others aren't seeing the issue.

Regarding the comment of "inability to even read what I'm typing" - a little information (or even screen capture) will help if you want us to investigate.

Originally Posted by dbgoodwin
Doesn't work on my iPhone.

Lots of issues wirh with this new mobile theme for me, including the inability to even read what I'm typing.

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