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Old Aug 5, 2024 | 06:19 PM
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madsonp
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Default Forum subscription double billing

It looks like I’m getting billed twice for my forum subscription, can you look into this and correct this, if I recall correctly, this happened last year also, and I was told it would be credited to this years subscription, which didn’t happen. My PayPal account was charged twice this year for $25, once on the 18th and once on the 20th of July. Here’s what I wrote you last year concerning this issue. https://www.corvetteforum.com/forums...n-renewal.html

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Old Aug 5, 2024 | 06:44 PM
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Originally Posted by madsonp
It looks like I’m getting billed twice for my forum subscription, can you look into this and correct this, if I recall correctly, this happened last year also, and I was told it would be credited to this years subscription, which didn’t happen. My PayPal account was charged twice this year for $25, once on the 18th and once on the 20th of July. Here’s what I wrote you last year concerning this issue. https://www.corvetteforum.com/forums...n-renewal.html

Pete
Can you log into your PayPal account and check your Subscriptions? Look in the Preapproved Payments section. Do you have two listed for Internet Brands / CorvetteForum?
Old Aug 5, 2024 | 10:39 PM
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Originally Posted by J T
Can you log into your PayPal account and check your Subscriptions? Look in the Preapproved Payments section. Do you have two listed for Internet Brands / CorvetteForum?
It appears that I had two subscriptions for some reason. I canceled one of them.
Old Aug 5, 2024 | 10:42 PM
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Originally Posted by madsonp
It appears that I had two subscriptions for some reason.
That is what caused the double-billing between CorvetteForum and PayPal. It appears you may have manually paid in 2022 and that stacked the memberships.

You can remove both subscriptions in your PayPal account, if you want, since you're current and will be current for the new few years. It will not cancel your membership. We are unable to edit your PayPal account to do so. Removing both will prevent the issue from occurring again but you will need to have one on the account to continue that membership tier, when the membership eventually does expire.

If this is not satisfactory, or you want to discuss further, you're welcome to PM me.

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