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Big letters.. 15 % discount for orders 199.00 and over ..So I call and order A rocker panel ..plus screws...total 207.00 plus shipping.. Perfect.. Oh. Wait. Can only give you 10% .. Why I ask.. ? Not sure she says .. What.??? Lemmie check.. Ok check.. Comes back and says because its an exhaust item.. What ?? No its not. And even if it was. Where. Does it. Say exclusions for that.. It does not she says.. I agree with you ..but I can only give 10%. .. So. Beware .. Advertising discounts that dont exist. I ordered it anyway.. Just be advised !!
I've started deleting all e-mails from Ecklers, Corvette Central, etc offering discounts. They just don't work out, just means the charge should have been lower to begin with. I do take advantage of free shipping whenever possible, but they probably charge enough to cover that too.
Big letters.. 15 % discount for orders 199.00 and over ..So I call and order A rocker panel ..plus screws...total 207.00 plus shipping.. Perfect.. Oh. Wait. Can only give you 10% .. Why I ask.. ? Not sure she says .. What.??? Lemmie check.. Ok check.. Comes back and says because its an exhaust item.. What ?? No its not. And even if it was. Where. Does it. Say exclusions for that.. It does not she says.. I agree with you ..but I can only give 10%. .. So. Beware .. Advertising discounts that dont exist. I ordered it anyway.. Just be advised !!
You should have asked to speak to a supervisor before bashing them on the forum.
I don't deal with BS. I either order from Long Island Corvette or Paragon. Problem solved. The people on the other line at these two companies are smart and can provide additional information if needed.
You should have asked to speak to a supervisor before bashing them on the forum.
Interesting ..that you would post this response.. I did speak with a supervisor. .. Oh and btw Warren. ..this isnt bashing them as you put it.. Simply stating the facts.. And that is what this forum is all about..!
Service is everything. I went to buy my new DeWitts radiator for my '61 from Corvette Central, but was given the run-around and placed on hold. Ended up calling ZIP and having it shipped right out. It's about being treated like a person. Especially when it involves parts for non-essential, very expensive toys.
Interesting ..that you would post this response.. I did speak with a supervisor. .. Oh and btw Warren. ..this isnt bashing them as you put it.. Simply stating the facts.. And that is what this forum is all about..!
Well you didn't say you spoke to a supervisor in your original post, which makes all the difference so I agree with your posting the info about the poor service you received.
My only question is why would you still buy from them? There are other vendors that abide by their ads and give better service than they got. In fact, I am willing to pay higher prices (within limits) knowing I'll get better service.
Well you didn't say you spoke to a supervisor in your original post, which makes all the difference so I agree with your posting the info about the poor service you received.
My only question is why would you still buy from them? There are other vendors that abide by their ads and give better service than they got. In fact, I am willing to pay higher prices (within limits) knowing I'll get better service.
I stated the facts .. Details such as who I spoke with the amt of time on hold ..etc werent necessary to get to my point.. Why i still bought from them is. Also not necessary or relevant to my post. .. Which for some unknown reason was moved to ??
I don't deal with BS. I either order from Long Island Corvette or Paragon. Problem solved. The people on the other line at these two companies are smart and can provide additional information if needed.
St. Jude Donor '09-'10-'11-'12-'13-'14-'15-'16-'17-'18-‘19-'20-'21-'22-'23-'24
Originally Posted by GTOguy
Service is everything. I went to buy my new DeWitts radiator for my '61 from Corvette Central, but was given the run-around and placed on hold. Ended up calling ZIP and having it shipped right out. It's about being treated like a person. Especially when it involves parts for non-essential, very expensive toys.
Last time I dealt with Dewitts, they sold direct without having to go through CC or ZIP. has that changed?
I stated the facts .. Details such as who I spoke with the amt of time on hold ..etc werent necessary to get to my point.. Why i still bought from them is. Also not necessary or relevant to my post. .. Which for some unknown reason was moved to ??
Whatever. The reason it was moved is because this forum is titled "Transactions Feedback".
Whatever. The reason it was moved is because this forum is titled "Transactions Feedback".
Exactly . Transaction feedbaack on VENDORS.. I'm exactly where it should be posted. .. TRANSACTION FEEDBACK ON VENDORS.. CASE YOU MISSED IT .. But whatever..
I stated the facts .. Details such as who I spoke with the amt of time on hold ..etc werent necessary to get to my point.. Why i still bought from them is. Also not necessary or relevant to my post. .. Which for some unknown reason was moved to ??
Originally Posted by warrenmj
Whatever. The reason it was moved is because this forum is titled "Transactions Feedback".
Originally Posted by ACCURATE
Exactly . Transaction feedbaack on VENDORS.. I'm exactly where it should be posted. .. TRANSACTION FEEDBACK ON VENDORS.. CASE YOU MISSED IT .. But whatever..
Thread was originally posted in C1/2 Corvettes. It was moved to Transactions Feedback.
Disputes in transactions, reports of transactions and even positive feedback on transactions... all transactions... not just Supporting Vendors, Non Supporting vendors or private individuals here, go in the Transactions Feedback forum where everyone can find them in one place.
Last edited by vettebuyer6369; 03-25-2016 at 12:15 PM.
Last time I dealt with Dewitts, they sold direct without having to go through CC or ZIP. has that changed?
No, you can buy direct from Dewitts. In fact we corrected a problem with their internet catalog. Same number for 2 different configuration of radiator which could have resulted in me getting wrong configuration had I ordered via internet before we corrected problem over phone. I was test order to make sure part number correction Tom made ordered the correct radiator configuration I needed.
Interesting ..that you would post this response.. I did speak with a supervisor. .. Oh and btw Warren. ..this isnt bashing them as you put it.. Simply stating the facts.. And that is what this forum is all about..!
You should have asked to speak to a supervisor before bashing them on the forum.
Why should he have to speak with a supervisor? Either the discount applies or it doesn't. And if they (or ANY business, for that matter) has employees dealing directly with the public, then those employees should be up to date on whatever sales are in force at that time, and/or what the company's policies are.
Better yet, since most of the world's trade, these days, is done on a computer, then the computer's program should be set up to reflect what ever discounts are applicable, and THIS can take the employee and/or their supervisor completely out of the equation...........
03-24-2016, 10:35 AM
Ecklers corvette False Discount !!
