Not a forum vendor, but big Corvette Vendor. Bad Experience
05-15-2017, 12:38 AM
#1
Melting Slicks
Thread Starter
Member Since: Sep 2006
Location: Louisville Ky NCM Lifetime Member 429 (Member Since 1993)
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St. Jude Donor '12-'13, '16
Not a forum vendor, but big Corvette Vendor. Bad Experience
I have had a bad experience with Ecklers in Florida.
I ordered a silver (light grey) Z06 shirt from them on on February 2. They sent me a confirmation of my purchase, but said it was out of stock and the backorder was anticipated to be 4 - 6 weeks. I thought at the time, no big deal, since snow was still on the ground.
A delay notice came a couple of times after the initial order, the latest being approximately 10 days ago, now stating the order won't be filled until June 30.
At this point, I don't ever anticipate seeing that shirt (and btw, they have never apologized for the delay or offer a refund and cancel of order).
I requested a cancellation of the order and full refund. They said they would start the "process", but I have not seen anything out of a refund, and not a peep when I requested a status.
I paid for the order via PayPal. Do I have any recourse with it being so long after the initial order date? I am afraid I have waited too long for them to refund me the money.
I would appreciate any feedback.
I ordered a silver (light grey) Z06 shirt from them on on February 2. They sent me a confirmation of my purchase, but said it was out of stock and the backorder was anticipated to be 4 - 6 weeks. I thought at the time, no big deal, since snow was still on the ground.
A delay notice came a couple of times after the initial order, the latest being approximately 10 days ago, now stating the order won't be filled until June 30.
At this point, I don't ever anticipate seeing that shirt (and btw, they have never apologized for the delay or offer a refund and cancel of order).
I requested a cancellation of the order and full refund. They said they would start the "process", but I have not seen anything out of a refund, and not a peep when I requested a status.
I paid for the order via PayPal. Do I have any recourse with it being so long after the initial order date? I am afraid I have waited too long for them to refund me the money.
I would appreciate any feedback.
05-15-2017, 10:06 AM
#3
Team Owner
Member Since: Jan 2007
Location: cookeville tennessee
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ttt
Go back on paypal if you have not gotten the part you can go back on your card r thur paypal.
05-15-2017, 02:22 PM
#4
You've been patient enough. Start a transaction dispute with PayPal.