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Old 07-11-2018, 10:15 AM
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Vandy2018
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Default Ecklers troubles

Has anyone had trouble with Ecklers Corvette? Last December I purchased a convertible hardtop
from Ecklers. Here it is July and still have not received it. I have contacted costomer service repeatedly
since March. I get the same story every time. They say the vender is almost done with it and it should
ship in about two weeks. Finally after about the 5th call I demanded my $2200 dollars back. They said they
cant refund because it is a hand made special order. So they have my two grand and I don’t have my
Hardtop.
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Old 07-11-2018, 10:22 AM
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resdoggie
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What are their terms of sale for special orders? I'd be pissed just the same.
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Old 07-11-2018, 10:33 AM
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NONN37
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Ask who manufacturers it. and give them a call directly.
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Old 07-11-2018, 11:24 AM
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540 vette
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If you put it on a charge card, call the card company and tell them you haven't received the merchandise. Have them get the money back.
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Old 07-11-2018, 11:41 AM
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caskiguy
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Originally Posted by 540 vette
If you put it on a charge card, call the card company and tell them you haven't received the merchandise. Have them get the money back.
Should have done this awhile ago.
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Old 07-11-2018, 12:16 PM
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tviscomi
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I recently had a similar issue with Ecklers and got tired of getting the run around. Filed a dispute with my Visa provider and got credited in 2 days.
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Old 07-11-2018, 12:47 PM
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1bdvet
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I will say dealing with Ecklers for year, back in the 90 were a great company to deal with, but lately I hear stories like yours.

I would get with the credit card Company, and get your money back, and look for better dealer to spend your money.
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Old 07-11-2018, 12:54 PM
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dmaxx3500
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look for a conv hardtop on craigs or here,there are a few out there,,and for 1/2 of what they want too
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Old 07-11-2018, 01:17 PM
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vettebuyer6369
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Moving to Transaction Feedback.
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