Not Happy With Zip or Willcox
Thread Starter
Racer
Joined: Sep 2019
Posts: 349
Likes: 44
From: Spokane, WA
Not Happy With Zip or Willcox
Zip: multiple quality issues. When I provide feedback (complain) I get “its not our problem, contact the supplier.” That is just weak sauce. You sold it, you stand behind it. Anyway, I no longer buy from them because of it.
Willcox: This one hurts...I really want to support them because of all the good they do for the forum, but their communication is terrible and shipping is just astronomical. Ordered a chambered exhaust in 23 July...no change in order status for five days. Then, it just went to “processing”. No shipping data. No tracking number. I have repeatedly emailed and called as their automated response directed. Still no tracking information...9 days later.
Ordered one of their adjustable resistance kits for the temp gauge...Basically a wire and a small circuit board. Small and light. Indiana to Washington State -$27? Really? Oh, and no shipping/tracking data for this either.
I am getting to the point where maybe I should just start building Chevelles. Lol.
Willcox: This one hurts...I really want to support them because of all the good they do for the forum, but their communication is terrible and shipping is just astronomical. Ordered a chambered exhaust in 23 July...no change in order status for five days. Then, it just went to “processing”. No shipping data. No tracking number. I have repeatedly emailed and called as their automated response directed. Still no tracking information...9 days later.
Ordered one of their adjustable resistance kits for the temp gauge...Basically a wire and a small circuit board. Small and light. Indiana to Washington State -$27? Really? Oh, and no shipping/tracking data for this either.
I am getting to the point where maybe I should just start building Chevelles. Lol.
Platinum Supporting Vendor
Joined: Sep 2001
Posts: 3,665
Likes: 341
Zip: multiple quality issues. When I provide feedback (complain) I get “its not our problem, contact the supplier.” That is just weak sauce. You sold it, you stand behind it. Anyway, I no longer buy from them because of it.
Willcox: This one hurts...I really want to support them because of all the good they do for the forum, but their communication is terrible and shipping is just astronomical. Ordered a chambered exhaust in 23 July...no change in order status for five days. Then, it just went to “processing”. No shipping data. No tracking number. I have repeatedly emailed and called as their automated response directed. Still no tracking information...9 days later.
Ordered one of their adjustable resistance kits for the temp gauge...Basically a wire and a small circuit board. Small and light. Indiana to Washington State -$27? Really? Oh, and no shipping/tracking data for this either.
I am getting to the point where maybe I should just start building Chevelles. Lol.
Willcox: This one hurts...I really want to support them because of all the good they do for the forum, but their communication is terrible and shipping is just astronomical. Ordered a chambered exhaust in 23 July...no change in order status for five days. Then, it just went to “processing”. No shipping data. No tracking number. I have repeatedly emailed and called as their automated response directed. Still no tracking information...9 days later.
Ordered one of their adjustable resistance kits for the temp gauge...Basically a wire and a small circuit board. Small and light. Indiana to Washington State -$27? Really? Oh, and no shipping/tracking data for this either.
I am getting to the point where maybe I should just start building Chevelles. Lol.
