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Any issues with RPI Designs?

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Old Mar 10, 2022 | 02:26 AM
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Default Any issues with RPI Designs?

I ordered a high wing February 9th and here it is 30 days later and no wing and no response to messaging via their website. I guess I will try to call them tomorrow, but I am getting a felling I will have to start a PayPal dispute.
Old Mar 10, 2022 | 06:51 AM
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Originally Posted by hoop6886
I ordered a high wing February 9th and here it is 30 days later and no wing and no response to messaging via their website. I guess I will try to call them tomorrow, but I am getting a felling I will have to start a PayPal dispute.
I have had ups and downs with RPI Designs. Ultimately, they did the right thing, but it took work on my part. Also, if your item is painted it's usually "paint to order" which takes much longer than something sitting in their warehouse. Good luck! As a side note I have always had great luck with Pat at @American Hydrocarbon
Give him a shout.
Old Mar 10, 2022 | 08:26 AM
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I ordered some engine bay panels during BlackFriday that were “in stock”…..after two weeks I called, nothing, four emails, nothing. Got busy during Christmas so I let it go until early January…..nothing. Then I sent a bit of a stern email and finally a reply. A month later a full refund. So, probably won’t be returning for any purchases.
Old Mar 10, 2022 | 09:27 AM
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Thanks guys. That's what I was afraid of. On the bright side, I am at 4150...
Old Mar 10, 2022 | 02:17 PM
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@RPIDON Please respond to your customer's concerns.
Old Mar 10, 2022 | 04:09 PM
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Ordered painted splash guards on 2/16. Just received shipment notification so it was almost 3 weeks to the day.
Old Mar 11, 2022 | 11:51 AM
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Hi guys,
I greatly apologize about the delayed responses. Please send me a private message if you have an order concern and I will make sure to reply ASAP.
Old Mar 14, 2022 | 04:39 AM
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Originally Posted by mattba
Thought they did a good job on my Red Mist splash guards. Was happy to see they are unpainted on the tire side! Took longer than expected but obviously hand painted so I understand the delay.

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