Corvette Central
Thread Starter
Advanced
Joined: Oct 2021
Posts: 89
Likes: 20
Corvette Central
I need to show the thought process of Corvette Central. I never complain but some people just don't get it when it comes to doing the right thing.
I ordered a cable for my 95 which is the convertible top release cable. I pick the cable for 94-96. it was the wrong cable. The car was in the shop getting some other repairs done so the mechanic looked up the website for Corvette Central and ordered the cable for an earlier model which was overnighted to them. It worked perfectly. Therefore they have the wrong cables online in regards to ordering.
I returned the wrong cable and asked for my $30 overnight charge to be credited with the cable.
Of course the overnight charge is not covered or the original shipping as they said it was just a fluke it was the wrong cable.
It is not about the money but more about just telling someone tough luck. It's your problem not ours.
Just wanted to let everyone know if it is wrong your going to have the problem not them.
I ordered a cable for my 95 which is the convertible top release cable. I pick the cable for 94-96. it was the wrong cable. The car was in the shop getting some other repairs done so the mechanic looked up the website for Corvette Central and ordered the cable for an earlier model which was overnighted to them. It worked perfectly. Therefore they have the wrong cables online in regards to ordering.
I returned the wrong cable and asked for my $30 overnight charge to be credited with the cable.
Of course the overnight charge is not covered or the original shipping as they said it was just a fluke it was the wrong cable.
It is not about the money but more about just telling someone tough luck. It's your problem not ours.
Just wanted to let everyone know if it is wrong your going to have the problem not them.
Le Mans Master
Joined: Jul 2004
Posts: 6,228
Likes: 698
From: Clifton Park, NY ............Clearwater, FL ... 85 Original Owner
I need to show the thought process of Corvette Central. I never complain but some people just don't get it when it comes to doing the right thing.
I ordered a cable for my 95 which is the convertible top release cable. I pick the cable for 94-96. it was the wrong cable. The car was in the shop getting some other repairs done so the mechanic looked up the website for Corvette Central and ordered the cable for an earlier model which was overnighted to them. It worked perfectly. Therefore they have the wrong cables online in regards to ordering.
I returned the wrong cable and asked for my $30 overnight charge to be credited with the cable.
Of course the overnight charge is not covered or the original shipping as they said it was just a fluke it was the wrong cable.
It is not about the money but more about just telling someone tough luck. It's your problem not ours.
Just wanted to let everyone know if it is wrong your going to have the problem not them.
I ordered a cable for my 95 which is the convertible top release cable. I pick the cable for 94-96. it was the wrong cable. The car was in the shop getting some other repairs done so the mechanic looked up the website for Corvette Central and ordered the cable for an earlier model which was overnighted to them. It worked perfectly. Therefore they have the wrong cables online in regards to ordering.
I returned the wrong cable and asked for my $30 overnight charge to be credited with the cable.
Of course the overnight charge is not covered or the original shipping as they said it was just a fluke it was the wrong cable.
It is not about the money but more about just telling someone tough luck. It's your problem not ours.
Just wanted to let everyone know if it is wrong your going to have the problem not them.
Drifting
Joined: Nov 2015
Posts: 1,333
Likes: 397
From: Clay New York
I would have to say that Corvette Central is "more right". You could have ordered the correct part and waited for it and not paid to have it overnighted. That was you or the shops decision, so as long as they refunded your $$$ for the wrong cable.....
.
p.s. and they reimbursed you for the original shipping charge as well..
.p.s. and they reimbursed you for the original shipping charge as well..
Administrator
Joined: Jul 2000
Posts: 53,983
Likes: 6,211
From: About 1100 miles from where I call home.
I would have to say that Corvette Central is "more right". You could have ordered the correct part and waited for it and not paid to have it overnighted. That was you or the shops decision, so as long as they refunded your $$$ for the wrong cable..... .
p.s. and they reimbursed you for the original shipping charge as well..
.p.s. and they reimbursed you for the original shipping charge as well..
Thread Starter
Advanced
Joined: Oct 2021
Posts: 89
Likes: 20
I ordered the part for a 92-96 corvette. I have a 95 corvette. They have the wrong cable in the 92-96 corvette cable bag. So how would a person know until they try and install it or take it to the shop?
They are not suppose to sell wrong parts!!
Therefore they owe part and shipping.
They are not suppose to sell wrong parts!!
Therefore they owe part and shipping.
Le Mans Master
Joined: Jul 2004
Posts: 6,228
Likes: 698
From: Clifton Park, NY ............Clearwater, FL ... 85 Original Owner
I ordered the part for a 92-96 corvette. I have a 95 corvette. They have the wrong cable in the 92-96 corvette cable bag. So how would a person know until they try and install it or take it to the shop?
They are not suppose to sell wrong parts!!
Therefore they owe part and shipping.
They are not suppose to sell wrong parts!!
Therefore they owe part and shipping.
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Joined: Sep 2001
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Are you the original owner of the car? Curious if someone has replaced the top with a complete top from a different year. It will bolt on but there will be little differences in them. I have seen this many times.