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Old Mar 9, 2024 | 07:44 AM
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Hey everyone, what the hell is going on with Zip-Corvette? I been using them for years. I had a situation where I ordered the wrong mufflers. Totally my fault. I sent them back for an exchange. I had a Zip-Corvette "free shipping" promotion email that I asked to use to ship the replacement mufflers to me. The coupon was still valid while they processed the exchange. I'm guessing they did not want to honor it. Every time, I asked them about it, they would give me some weird response like "your ordered shipped" or "call us". You know it, when I all they never answer the phone or return calls. Totally sucks.
Old Mar 9, 2024 | 08:09 AM
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A number of vendors have been purchased and gone down hill regarding service. My advice is to check Transaction Feedback before using a vendor to purchase parts.

Transactions Feedback - CorvetteForum - Chevrolet Corvette Forum Discussion..

Old Mar 9, 2024 | 08:10 AM
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Well, lets see.
It was your error.
Who paid shpg the first time?
Shpg costs is off the charts since the pandemic.
They did honor free shpg the first time, right?
Should they pay shpg a second time?

And the poorest communication between two parties is over the internet or on a cell phone.
Use a landline and try again.
Old Mar 9, 2024 | 08:48 AM
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I've never had a problem exchanging stuff at Zip.

Of course, I can drive there...
Old Mar 9, 2024 | 09:31 AM
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Moved to Transactions Feedback
Old Mar 9, 2024 | 10:29 AM
  #6  
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Originally Posted by HeadsU.P.
Well, lets see.
It was your error.
Who paid shpg the first time?
Shpg costs is off the charts since the pandemic.
They did honor free shpg the first time, right?
Should they pay shpg a second time?

And the poorest communication between two parties is over the internet or on a cell phone.
Use a landline and try again.
I paid shipping the 1st time. There was no "free shipping" coupon with the original order. It was my fault. I ordered the wrong mufflers. You don't want to know what UPS charged to have me return the original. My point is I had a valid "free shipping" coupon that came into play that I thought they could have honored to send the replacements out. The communication via their customer service and on the landline is squash.


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