Valentine 1 Problem!
Thread Starter
Instructor
Joined: Feb 2001
Posts: 161
Likes: 0
From: Orlando FL
Valentine 1 Problem!
Sudden and dramatic loss of sensitivity: V1, purchased in July, is hardwired in my C5. It's mounted on the windshield, left of the mirror, and has been working fine, until a few days ago. I drive the same streets every day, so I know what sources (store door openers, speed signs, etc.) set it off. In commercial areas, I always get signals on x and k, from the same places. Now I'm getting almost nothing (same for A, l, and L modes). It powers up OK, and cycles normally, and I'm 99.9% certain it's not a power issue. Thought I'd check with you folks before calling (choke) Customer Service. Any ideas? Thanks...
Team Owner
Joined: Apr 2002
Posts: 28,736
Likes: 41
From: Frankenstein never scared me. Marsupials do, because they're fassst…and they DART, THAT'S crazy!
St. Jude Donor '03 thru '25
Re: Valentine 1 Problem! (Tennis Bum)
Do you have it set on city or highway mode?
Le Mans Master
Joined: Apr 2001
Posts: 7,410
Likes: 252
From: Little Elm TX
Re: Valentine 1 Problem! (The^Nomad)
Do you have it set on city or highway mode?
I'd call V1's tech support and tell them what it's doing. I've had nothing but good service for them. If you just got it in July, I believe it's still under the original warranty and won't be a problem anyway. I've actually had one of my boards replaced out of warranty at NO CHARGE. They are very good about customer service. If it looks like it's been taken care of, they will take care of you. Now if it looks like it's been dropped off a cliff and now it doesn't work, then I'd expect them to charge you for it. BTW, they even replaced the lenses on mine while it was in for service. Looked almost new when I got it back. :yesnod:
Team Owner
Joined: Aug 2000
Posts: 40,156
Likes: 45
From: San Pedro CA
Re: Valentine 1 Problem! (R94 LT 1)
yes, send it back to Valentine.
I had a funky problem with mine and sent it in, 3 years outta warrantee, fixed it, shipped it back and recieved no charge at all.
THAT is customer service. it was gone for about a week, including shipping time.
I had a funky problem with mine and sent it in, 3 years outta warrantee, fixed it, shipped it back and recieved no charge at all.
THAT is customer service. it was gone for about a week, including shipping time.
Thread Starter
Instructor
Joined: Feb 2001
Posts: 161
Likes: 0
From: Orlando FL
Re: Valentine 1 Problem! (bogus)
Called Valentine and they said, "Send it to us and we'll fix it." Took it out for one last test before pack & ship. Now it's working. Good grief! Guess I'll wait and see. Thanks.
Racer
Joined: Sep 2002
Posts: 324
Likes: 0
From: Mission Texas
Re: Valentine 1 Problem! (Tennis Bum)
What did you do? Did you change the placement on the windscreen? Mess with the cord? At times my cord moves in such a manner that it will not cease falsing :mad
Thread Starter
Instructor
Joined: Feb 2001
Posts: 161
Likes: 0
From: Orlando FL
Re: Valentine 1 Problem! (lgetz1)
What did you do? Did you change the placement on the windscreen? Mess with the cord? At times my cord moves in such a manner that it will not cease falsing :mad
