Wooo, wait a minute. A merchant can not charge you more over its stated price for an item if you use a credit card. They can charge you less than the stated price, but not more. Merchants sign an agreement with the credit card companies that requires them to accept charges in ANY amount (they can not say, for example you can not charge it if it is less than $25). If any merchant tries to circumvent the agreement, immediately report them to the credit card company. In most instances the merchant gets a warning, but if it happens more than a few times the credit card issuers will yank his merchant agreement in an instant. Of course it costs the merchant something to accept the credit cards. It is bases on a sliding scale of their average charge card sale in a month. 4% on a high ticket item is bull. I doubt they would paying much more than 2%. So what if it cost the merchant a small percentage. Think of how many people charge items because they don't have the money to pay right away. If cards weren't accepted it would mean a no-sale for the merchant. The reason a majority of merchants accept credit cards is because they know it will result in more sales, which means even greater profits even with paying the small fee. Next time a merchant tries to tell you they have a minimum, or that they want to charge you more if you use your card, tell them it is against their merchant agreement and that you will report them if they don't accept your credit card.

 

I agree with Tom E.

There is just something fishy here....... Smell it?

 

Eh? This guy sounds suspicioulsy like....

 

NOPE...We are all out to get you...

 

Delirant, isti americani!!!

 

@ GCD1962 Thank You, at least 1 intelligent reply and help , all others should f.... themselves!

 

Dude what do you expect....you post on a msg board thats largley populated by Americans and you basicly say our Scheiss stinks.

Telling your story of a bad merchent experience is one thing but come one....wouldnt you defend your own?!?

 

Dummer bombastischer Österreicher !!!!!!!!!

 

Yo what ever Bob said!!!!!!!!!!!

 

Now there's an intelligent statement - well thought out, succinct, and addresses the poor chaps concern for getting ripped off by a vendor. Good technique: shoot the messenger. I will say that crossing every USA company because of one bad apple isn't a great move but a personal attach is even worse!

Gary

 

Honestly Gary, WTF thread did you read ? The OP attacked Americans and their morals along with saying all American companies suck.

 

It does seem that the problem stems from the merchant "not exactly playing by the rules" As I posted before, a merchant that accepts credit cards can not indiscriminantly pick and choose who can use the card. The mechants refusal to accept his Visa card was, in itself the first dishonest act that led to the post. The buyer was led to believe he would be getting his parts in due order. It is a U.S. Law that a merchant must notify a customer by mail if the goods can not be delivered within a 30 day period. The notification also must give the customer the option to wait longer or ask for an immediate refund. Again, the merchant did not play according to the law. Even with all the name-calling, in the end, this customer is right to point this out on the forum

 

I've seen this happen before with foreigners having shipping problems. Usually they come on the forum and post their problems with a company looking for help or ideas and the forum members commiserate with them and/or try to help them out. I remember a situation where a forum member actually went to the place of business that was giving a guy a problem and picked up the parts and shipped them.


This tool comes in and opts to offer his unfounded blanket opinions on Americans and American companies rather than focus on his problem with a specific company.

What did he expect was going to happen coming to a forum that is predominately American and spewing this tripe ?

bumsen Sie ihn und das Pferd, die er innen an ritt


"When you're running down my country hoss you're walking on the fighting side of me"

 

THank you Gary S?
I didn't shoot the messenger, I shot the creator of the message. Big difference.

 

There is no reason to bash Americans though.

 

I really wonder if he gave this company some of the "attitude" that he displays here and they really "shined him on" as an AH? This rant might be more about being totally self screwed in his efforts to resolve his problem and he is bringing it to our attention that he is through with US vendors because they won't respond to his poor problem solving ways?

 

Yet, he has a "Visa" card.................................... .......

 

Sorry for the delay in answering this forum, but when I signed up 2 years ago under the user name moonmr, the power to be would not allow me to post because I am a "seller" so they allow me to view only.

We sell 20-30 of these Corvette brake kits per month. Delivery is stated on our website 4 weeks as these Corvette kits are custom built. These kits require special parts that are custom made for each application. I have always shipped and guaranteed everything we sell even when the original manufacturer would not warranty the item.

We do not take credit cards for large amount on "most" international order because,
1. Visa/Master in the USA does not have an agreement with the International Visa/Master Card on "disputes". So if there is a dispute we have no recourse. We lost $6,000 (2005) to a person in the Netherlands, he paid with a Visa card and had me ship it to a garage his car was being worked on. He signed for it at the this shop and I had proof of delivery. He made a claim about 15 days after delivery and said the item was not as described. We sent documents to our CC processor such as catalog cut sheets from the manufacturer, his internet order, etc. The CC processor refund my money, 10 months later he claim non-delivery. Yes they can charge back up to 12 months. After we furnished proof of delivery along with the original documents, we received a notice from our credit card company that stated they could not do anything about this because when push comes to shove, they can not do anything because it is an international buyer and the International Visa will not pay the USA Visa.
2. We do not take Pay Pal because of the same problem and Pay Pal will not provide "Seller Protection" to a non-confirmed address. All international order are "non-confirmed".

We shipped Werner Wooes 3 boxes of parts, our shipping person mistakenly shipped Austria (AT) to Australia (AU). 2 boxes were received by Mr. Wooes after we notified UPS of the mistake. The third box did not show up. We do not insure our shipments over $100 we self insure and take the 2-3% risk that all items get delivered. (What is the point in insuring it, even if it is delivered we cant get paid. Like my $6k lost) Since he order a front and rear kit and shipping packaged the front and rear kits in the same boxes, we do not know what he received and did not receive.

We have been corresponding through email and his emails "was" going to my spam folder in error so the correspondence was not regular. About 2 weeks ago I email him for a phone number. I received an email on May 5th (Saturday) with his phone number, since 70% of our business is done on Monday and Tuesday I did not get a chance to call him. I tried calling him on Wednesday and Friday and Gary tried on Thrusday but could not get though, we sent an email on Friday advising him I could not get through. I then received a nasty email and this is where we are at.

The easiest way to resolve this if for him to take pictures of all the parts laid out so we know what he is missing and we will be glad to ship his items that is missing.

We are an honorable company but it a little hard corresponding by email only on missing parts.

Dean Oshiro

CC: Werner Wooes via email

 

That`s all I wanted to provoke, a reaction to my numberless mails, that his spamfilter eliminated... believe it ,or not!

 

I may be out of line .......you are prepared to spend $3000us on parts and are trying to get answers through email? if this is correct you sir are a total buffoon. As for abandoning US for parts, I'm sure they'll miss your business.......not.

Duntov-097, I couldn't agree more. I've been buying stuff from the States for the last fifteen years and i've gotta say.........i've dealt with no more ********* in your country that i've dealt with in my own.