Ecklers
Thread Starter
Drifting
Joined: May 2005
Posts: 1,257
Likes: 0
From: calgary alberta
Ecklers
Just curuois if anyone else has had problems with there shipping methods i ordered my cable @ 9:00 PM July 14th its now 7:00 PM July 21st and my cable has made it from ROCKLEDGE, FL to ORLANDO, FL and is has been sitting there since July 20th 4:21 AM i cant believe this this is the first and last part i order from them i sent an email to there customer support last night and of course have not got a reply 24 hours later what a joke.
And to VBP tyvm for your great shipping i had my new calipers in 6 buisness days at my door
BTW DAM I AM PO
And to VBP tyvm for your great shipping i had my new calipers in 6 buisness days at my door
BTW DAM I AM PO
Pro
Joined: Aug 2003
Posts: 517
Likes: 0
From: The Armpit of Illinois Platato says..... "Sometimes your the windshield & sometimes your the bug".
St. Jude Donor '05
Ummm... As I have previously stated many times....
AVOID ECKLERS AT ALL COSTS
Ecklers is simply the WORST Corvette supplier out there. Their shipping sucks, they loose returns and their customer service, management AND owner could care less about you or your Vette!
STW!
Platato
AVOID ECKLERS AT ALL COSTS
Ecklers is simply the WORST Corvette supplier out there. Their shipping sucks, they loose returns and their customer service, management AND owner could care less about you or your Vette!
STW!
Platato
Race Director
Joined: May 2003
Posts: 11,814
Likes: 9
From: Science Bitch! Mississauga, Ontario
Canadian Events Coordinator
Originally Posted by platato
Ummm... As I have previously stated many times....
AVOID ECKLERS AT ALL COSTS
Ecklers is simply the WORST Corvette supplier out there. Their shipping sucks, they loose returns and their customer service, management AND owner could care less about you or your Vette!
STW!
Platato
AVOID ECKLERS AT ALL COSTS
Ecklers is simply the WORST Corvette supplier out there. Their shipping sucks, they loose returns and their customer service, management AND owner could care less about you or your Vette!
STW!
Platato
there it is!
Drifting
Joined: Nov 2001
Posts: 1,469
Likes: 6
From: 68 427 4.11s Roadster
Why are you blaming ecklers if they've shipped it out?
ordered on the 17 due the 22nd.
Date/
Time Location Activity
Jul 21, 2005
7:22 P.M. ---BUFFALO, NY, US --ARRIVAL SCAN
Jul 19, 2005
8:50 A.M. --JACKSONVILLE, FL, US --DEPARTURE SCAN
12:04 A.M. -- JACKSONVILLE, FL, US -- ARRIVAL SCAN
Jul 18, 2005
8:43 P.M. --ROCKLEDGE, FL, US --DEPARTURE SCAN
6:13 P.M. --ROCKLEDGE, FL, US -- ORIGIN SCAN
4:58 P.M. US BILLING INFORMATION RECEIVED
Ordered a battery on the 17 and got it on the 20
BatteryMart.com
I ordered a part that took forever like your part is, in one day it arrived departed several states and had it the next day! It was UPS that did that.
ordered on the 17 due the 22nd.
Date/
Time Location Activity
Jul 21, 2005
7:22 P.M. ---BUFFALO, NY, US --ARRIVAL SCAN
Jul 19, 2005
8:50 A.M. --JACKSONVILLE, FL, US --DEPARTURE SCAN
12:04 A.M. -- JACKSONVILLE, FL, US -- ARRIVAL SCAN
Jul 18, 2005
8:43 P.M. --ROCKLEDGE, FL, US --DEPARTURE SCAN
6:13 P.M. --ROCKLEDGE, FL, US -- ORIGIN SCAN
4:58 P.M. US BILLING INFORMATION RECEIVED
Ordered a battery on the 17 and got it on the 20
BatteryMart.com
I ordered a part that took forever like your part is, in one day it arrived departed several states and had it the next day! It was UPS that did that.
Last edited by Techno; Jul 21, 2005 at 09:38 PM.
Le Mans Master
Joined: Oct 2004
Posts: 5,269
Likes: 54
From: Orlando Florida
St. Jude Donor '05
I only buy there if I need that item ASAP because it's only 30 minutes or so from where I live..... They told my wife when she picked something up for me that they don't give a Corvette Forum discount... yes, avoid them ....
Le Mans Master
Joined: Jan 2004
Posts: 8,295
Likes: 30
From: one night in Bangkok you are never lonely
Originally Posted by rosslato
i know some forum members loathe ecklers but i myself have ordered from them probably over 60 times in my vette career and haven't had 1 problem w/em. my 2 cents
I have bought plenty from them and received over here in good order and decent times. 12,000 miles. A friend over here is also rebuilding his 81 and uses ecklers for most of his parts, no problems either. Combined parts for both our Vettes nearly $20,000. 
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Thread Starter
Drifting
Joined: May 2005
Posts: 1,257
Likes: 0
From: calgary alberta
[QUOTE=Techno]Why are you blaming ecklers if they've shipped it out?
This is why:
Thank you for shopping at Eckler's. Your order has been received and will
be processed during our normal business hours Monday - Friday, 8:00AM to
5:00PM EST. If you have any questions, please contact us by phone:
1-800-327-4868 or by emailing our Customer Service Department at
Your order number is xxxxxxxxx Date: 7/14/2005 Customer#:
then this email 19/07/2005 3:25 PM
The following items have been processed and are being shipped in 1 box
what the heck took 3 full buisness days to process an order and get it shipped they either need to hire more staff or light a fire under the staffs axxes they have
This is why:
Thank you for shopping at Eckler's. Your order has been received and will
be processed during our normal business hours Monday - Friday, 8:00AM to
5:00PM EST. If you have any questions, please contact us by phone:
1-800-327-4868 or by emailing our Customer Service Department at
Your order number is xxxxxxxxx Date: 7/14/2005 Customer#:
then this email 19/07/2005 3:25 PM
The following items have been processed and are being shipped in 1 box
what the heck took 3 full buisness days to process an order and get it shipped they either need to hire more staff or light a fire under the staffs axxes they have
Melting Slicks
Joined: May 2005
Posts: 2,152
Likes: 33
From: Folsom Ca
Originally Posted by platato
Ummm... As I have previously stated many times....
AVOID ECKLERS AT ALL COSTS
Ecklers is simply the WORST Corvette supplier out there. Their shipping sucks, they loose returns and their customer service, management AND owner could care less about you or your Vette!
STW!
Platato
AVOID ECKLERS AT ALL COSTS
Ecklers is simply the WORST Corvette supplier out there. Their shipping sucks, they loose returns and their customer service, management AND owner could care less about you or your Vette!
STW!
Platato
Racer
Joined: Nov 2000
Posts: 415
Likes: 0
From: mauriceville texas
the worst by far.
Originally Posted by platato
Ummm... As I have previously stated many times....
AVOID ECKLERS AT ALL COSTS
Ecklers is simply the WORST Corvette supplier out there. Their shipping sucks, they loose returns and their customer service, management AND owner could care less about you or your Vette!
STW!
Platato
AVOID ECKLERS AT ALL COSTS
Ecklers is simply the WORST Corvette supplier out there. Their shipping sucks, they loose returns and their customer service, management AND owner could care less about you or your Vette!
STW!
Platato
Melting Slicks
Joined: Jan 2004
Posts: 2,672
Likes: 1
From: New Cumberland PA
If it doesn't move in another 24 hours, chances are it's 'lost'. I had a Fedex overnight package come from CA to PA. It went from the west coast to the east coast. From there it went to the midwest and finally back to the east coast. The package probably went over 5000 miles in transit but was there the next day.
Once a shipper get the item on the truck, they don't have any control over it. Typically they have to wait 7 days before UPS will start looking for it and normally its not found.
Once a shipper get the item on the truck, they don't have any control over it. Typically they have to wait 7 days before UPS will start looking for it and normally its not found.
Pro
Joined: Apr 2005
Posts: 603
Likes: 2
From: Illinois, USA
Well, I guess it's like everything -- your mileage may vary.
I have ordered several things from Ecklers, and have even had to return a few extra parts I ended up not needing. All were handled appropriately, and in a timely fashion. I would bet my habits are not too dissimilar from others -- couple hundred here, couple hundred there.
I also know that Eckler's site seems to provide a consistent amount of detail and pictures to help understand that you're really buying the right part.
I'm still on my honeymoon with my vette -- we've been together for almost three months!
I have ordered several things from Ecklers, and have even had to return a few extra parts I ended up not needing. All were handled appropriately, and in a timely fashion. I would bet my habits are not too dissimilar from others -- couple hundred here, couple hundred there.
I also know that Eckler's site seems to provide a consistent amount of detail and pictures to help understand that you're really buying the right part.
I'm still on my honeymoon with my vette -- we've been together for almost three months!
Drifting
Joined: Jun 2005
Posts: 1,725
Likes: 0
From: Hanover Maryland
I placed my 1 st order with Eckler's about 1 month ago. I purchased from them because I received a 10% discount via E-Mail. I guess they had sent it because I registered on their web site about a year ago and have not made any purchases.
I bought about $600 worth of items and saved $60.
Still have not recieved the brake line clips and another item that are on back order. Shipping was a little slower than most. But they were quality items and well packaged.
I did recieved a Speedo/Tach lens that Ecklers had sent with a damaged box. Not done by UPS because the shipping box no absolutely no signs on damage. When I called Ecklers, the woman was very quick to ship me a replacement ($50 part). I asked if they wanted the damaged lens back and she stated no, they can't do anything with it. The lens had a 1/4" scratch on the side. I did not want it going in my restoration but most people would never notice. Just sold it on E-Bay for almost what I paid for it.
Not bad!
I bought about $600 worth of items and saved $60.
Still have not recieved the brake line clips and another item that are on back order. Shipping was a little slower than most. But they were quality items and well packaged.
I did recieved a Speedo/Tach lens that Ecklers had sent with a damaged box. Not done by UPS because the shipping box no absolutely no signs on damage. When I called Ecklers, the woman was very quick to ship me a replacement ($50 part). I asked if they wanted the damaged lens back and she stated no, they can't do anything with it. The lens had a 1/4" scratch on the side. I did not want it going in my restoration but most people would never notice. Just sold it on E-Bay for almost what I paid for it.
Not bad!
