collectskulls

Just curuois if anyone else has had problems with there shipping methods i ordered my cable @ 9:00 PM July 14th its now 7:00 PM July 21st and my cable has made it from ROCKLEDGE, FL to ORLANDO, FL and is has been sitting there since July 20th 4:21 AM i cant believe this this is the first and last part i order from them i sent an email to there customer support last night and of course have not got a reply 24 hours later what a joke.

And to VBP tyvm for your great shipping i had my new calipers in 6 buisness days at my door
BTW DAM I AM PO

platato

Ummm... As I have previously stated many times....

AVOID ECKLERS AT ALL COSTS

Ecklers is simply the WORST Corvette supplier out there. Their shipping sucks, they loose returns and their customer service, management AND owner could care less about you or your Vette!

STW!

Platato

cosmicvette

Id be PO'ed too!

Haven't ordered from Ecklers so I can't comment.

Hope you get your part soon!

rosslato

i know some forum members loathe ecklers but i myself have ordered from them probably over 60 times in my vette career and haven't had 1 problem w/em. my 2 cents

AGVI

I agree...oh, there's a smilie for this right? there it is!

Techno

Why are you blaming ecklers if they've shipped it out?
ordered on the 17 due the 22nd.
Date/
Time Location Activity

Jul 21, 2005
7:22 P.M. ---BUFFALO, NY, US --ARRIVAL SCAN
Jul 19, 2005
8:50 A.M. --JACKSONVILLE, FL, US --DEPARTURE SCAN
12:04 A.M. -- JACKSONVILLE, FL, US -- ARRIVAL SCAN
Jul 18, 2005
8:43 P.M. --ROCKLEDGE, FL, US --DEPARTURE SCAN
6:13 P.M. --ROCKLEDGE, FL, US -- ORIGIN SCAN
4:58 P.M. US BILLING INFORMATION RECEIVED


Ordered a battery on the 17 and got it on the 20
BatteryMart.com

I ordered a part that took forever like your part is, in one day it arrived departed several states and had it the next day! It was UPS that did that.

MYBAD79

I only buy there if I need that item ASAP because it's only 30 minutes or so from where I live..... They told my wife when she picked something up for me that they don't give a Corvette Forum discount... yes, avoid them ....

Bangkok Dean

I have bought plenty from them and received over here in good order and decent times. 12,000 miles. A friend over here is also rebuilding his 81 and uses ecklers for most of his parts, no problems either. Combined parts for both our Vettes nearly $20,000.

collectskulls

[QUOTE=Techno]Why are you blaming ecklers if they've shipped it out?

This is why:
Thank you for shopping at Eckler's. Your order has been received and will
be processed during our normal business hours Monday - Friday, 8:00AM to
5:00PM EST. If you have any questions, please contact us by phone:
1-800-327-4868 or by emailing our Customer Service Department at
Your order number is xxxxxxxxx Date: 7/14/2005 Customer#:

then this email 19/07/2005 3:25 PM
The following items have been processed and are being shipped in 1 box

what the heck took 3 full buisness days to process an order and get it shipped they either need to hire more staff or light a fire under the staffs axxes they have

ETM

I did have a problem with Ecklers.I bought a chrome Master cylinder cover and the part was junk.It leaked very badly.My favorite supplier is Mid America.They have excellant service and I have liked their quality.

carl a

i stopped ordering from them because of the same problem,,,,,,corvette central gets my orders in 2 days at my door,and got just about the best prices out of all the catalogs,,

1980 454

Well what can i say...

robert kirk

the worst by far.

mandm1200

If it doesn't move in another 24 hours, chances are it's 'lost'. I had a Fedex overnight package come from CA to PA. It went from the west coast to the east coast. From there it went to the midwest and finally back to the east coast. The package probably went over 5000 miles in transit but was there the next day.
Once a shipper get the item on the truck, they don't have any control over it. Typically they have to wait 7 days before UPS will start looking for it and normally its not found.

Jclgodale3

Is Ecklers not a "Supporting Vendor"? I can't believe the mods haven't locked this thread already!!!

C3nMe

Well, I guess it's like everything -- your mileage may vary.

I have ordered several things from Ecklers, and have even had to return a few extra parts I ended up not needing. All were handled appropriately, and in a timely fashion. I would bet my habits are not too dissimilar from others -- couple hundred here, couple hundred there.

I also know that Eckler's site seems to provide a consistent amount of detail and pictures to help understand that you're really buying the right part.

I'm still on my honeymoon with my vette -- we've been together for almost three months!

Jclgodale3

apparently your experiences haven't had the opportunity to SUCK yet!

82MDVette

I placed my 1 st order with Eckler's about 1 month ago. I purchased from them because I received a 10% discount via E-Mail. I guess they had sent it because I registered on their web site about a year ago and have not made any purchases.
I bought about $600 worth of items and saved $60.
Still have not recieved the brake line clips and another item that are on back order. Shipping was a little slower than most. But they were quality items and well packaged.
I did recieved a Speedo/Tach lens that Ecklers had sent with a damaged box. Not done by UPS because the shipping box no absolutely no signs on damage. When I called Ecklers, the woman was very quick to ship me a replacement ($50 part). I asked if they wanted the damaged lens back and she stated no, they can't do anything with it. The lens had a 1/4" scratch on the side. I did not want it going in my restoration but most people would never notice. Just sold it on E-Bay for almost what I paid for it.
Not bad!

collectskulls

hence the reason i ordered from them sigh

72-LT1

I havent ordered from them because everything seems to be at least 30% more than most other vendors.