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Wrong parts......
Thread Starter
Safety Car
Joined: Apr 2007
Posts: 4,435
Likes: 9
From: Kalamazoo Mi
Wrong parts......
My new suspension just came in for my 1980 from VPB, i bought it through year one. In the package they put the wrong smart struts, and the wrong brackett for the monospring. Also the rear sway bar mounting kits were not in the box. I am very frustrated. Ever time i order parts i ALWAYs have gotten wrong parts. This has happened when i ordered from year one, ecklers, and corvette central. Just wanted to know if this is a problem everyone has, or if i have horrable luck.
Safety Car
Joined: Aug 2001
Posts: 4,883
Likes: 11
From: North Easton Mass
A few years ago I bought a Street and Slalom suspension package from VB&P. They forgot to include the Smart Struts in the shipment. They were very good about correcting the mistake after a phone call.
Rick B.
Rick B.
Administrator
Joined: Jul 2000
Posts: 53,953
Likes: 6,189
From: About 1100 miles from where I call home.
My new suspension just came in for my 1980 from VPB, i bought it through year one. In the package they put the wrong smart struts, and the wrong brackett for the monospring. Also the rear sway bar mounting kits were not in the box. I am very frustrated. Ever time i order parts i ALWAYs have gotten wrong parts. This has happened when i ordered from year one, ecklers, and corvette central. Just wanted to know if this is a problem everyone has, or if i have horrable luck.
You have horrible luck.
Melting Slicks
Joined: Jul 2004
Posts: 2,577
Likes: 2
From: Long Island New York
I have purchased from them numerous times and I've nothing but great experiences with VB&P. Patty and the guys are great, very friendly and knowledgeable folks.
Last edited by Glassbowtie77; Nov 18, 2007 at 07:07 PM. Reason: incorrect name, should be Patty not Peggy, oops.
Drifting
Joined: Jun 2005
Posts: 1,725
Likes: 0
From: Hanover Maryland
Call Patty (not Peggy) and tell her what happened. This same thing happened to me 2 years ago when I bought the VB&P Performance Plus package. They shipped the wrong rear spring mount and struts for my 82 Vette. Took a little while and alot of phone calls, but I got the correct parts. 
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Joined: May 2007
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From: North Royaton Ohio
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People make mistakes...
People make mistakes...
NCM Grand Opening Veteran
Joined: Sep 2005
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From: South of giving a damn
St. Jude Donor '11, '17
Best advice here is don't buy parts through a 3rd party, if you can get them direct from the manufacturer. Not saying that Year One won't take care of this, but I buy VB&P through VB&P. Besides, Patti gives a forum discount, does Year One? Not trying to rag on you, but this sounds like a Y1 problem & not a VB&P problem.
Thread Starter
Safety Car
Joined: Apr 2007
Posts: 4,435
Likes: 9
From: Kalamazoo Mi
Thread Starter
Safety Car
Joined: Apr 2007
Posts: 4,435
Likes: 9
From: Kalamazoo Mi
Best advice here is don't buy parts through a 3rd party, if you can get them direct from the manufacturer. Not saying that Year One won't take care of this, but I buy VB&P through VB&P. Besides, Patti gives a forum discount, does Year One? Not trying to rag on you, but this sounds like a Y1 problem & not a VB&P problem.