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Old Dec 29, 2007 | 01:35 PM
  #21  
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Originally Posted by squirrelguy
Hey guys. Maybe its me, but while Dewits customer service might be very good, I'm thinking maybe we are missing a bigger issue here. QUALITY. From this post alone we've been told of at least 3 or 4 failures of this product in a relativly short period of time it seems to me. My self I'd be more Impressed if the product held up for a very long time and hopefully not have to even deal with customer service at all. Kind of a hassle going thru the work to put in a BRAND NEW radiator, only to have it go up in a short period of time, yank it back out, shlep it to the post office or to whom ever you ship it by, and then have to wait for what is now a re-manufactured radiator (after the repair) to be returned to you and now have to install it agian. Again, maybe its me. Customer service is nice, but quality of product I think is more Important. Just my thoughts.
I think you have very valid points here. But, as already mentioned, if you search this forum, you'll find plenty of happy campers that have bought DeWitts' radiators. I haven't installed mine yet but I did get it during a discount purchase a couple months ago. It appears very high quality and the packaging was great. I can't imagine UPS actually managing to damage one in shipping. More likely one might get damaged going into or coming out of the box but that would have to be somebody really rough handling it IMHO. I think that if you compare all the comparable brands out there you'll find that DeWitts just makes sense on price and quality.
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Old Dec 29, 2007 | 05:37 PM
  #22  
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Originally Posted by Eddie 70
I have had my DeWitts for 5-6 years and I have never had a problem with the radiator. I have flushed it twice in that time to keep it fresh. I would not hesitate to recommend a DeWitts radiator to anyone. I am that happy with mine.
ditto here and amen
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Old Dec 29, 2007 | 05:53 PM
  #23  
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Could I ask another question to Dewit ?

Can you mount another size radiator in front of your engine when everything else stays the same ( shroud) ?
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Old Dec 29, 2007 | 06:10 PM
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Originally Posted by Belgian1979vette
Could I ask another question to Dewit ?

Can you mount another size radiator in front of your engine when everything else stays the same ( shroud) ?
You mean...will a different size radiator fit and everything else, including the shroud work? I'd have to say "no".
Your 79 radiator has a few unique features that make it fit. The core must be 26.25" or the mounting saddles will not line up. The driver side end tank needs to have a hood relief cut or that might bind up. The lower hose connection is about 1/4" away from the stabilizer bar as is. A generic radiator is going to require some work.
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Old Dec 29, 2007 | 06:14 PM
  #25  
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O.K. guys, Got it. Dewitt makes a fine product with great customer service. I'm sure that's where I'll will buy mine this spring when I get to that point in my project. Thank you all for your response and feed back. I seemed to have really stirred things up here. To see so many come to Toms defense speaks loads of his product and his customer satisfation as well as his customer service after the sale. Which I truly hope I don't have to utilize. As someone along the way here said, these rads, are a p.i.t.a. to pull out and Install, so once is all I hope to have to do it. B.T.W. I do realize that with ANY product there can be a problem or unintended deficiancy. Just like to do some homework on a product or company before I spend this kind of $$$$$$$$$$$$$ for ANY part. Can't Imagine anyone could disagree with that. Thats all I intended here. Thanks for all the feedback!!!!!!!!!!!

Last edited by squirrelguy; Dec 29, 2007 at 06:16 PM. Reason: spelling correction.
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Old Dec 30, 2007 | 08:19 AM
  #26  
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JUst to clear the air corvette america said that they would tell there manufacturer that I painted the rad.and would let me know what they said I asked if painting would affect the warranty they said they didnot know. so i was concerned. then found out that Dewitt' s built the unit so I went to the forum too find out if anyone had any experience with Dewitt's. got back 4 dont worry reply's that Tom would take care of it as far as the time and the shipping costs I have not yet come acrossed any company that would pay for this as of yet Only one that gave me a sall credit on my next order

George 69 small block I also presure tested radiator you can get these from auto zones loan a tool program
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Old Dec 30, 2007 | 11:46 AM
  #27  
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Originally Posted by rihwoods
They are only a pita to those with limited mechanical experience...
I think you might find some disagreement with this statement.
Any project that starts with removing the hood IS a pita.
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Old Dec 30, 2007 | 11:52 AM
  #28  
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Originally Posted by seacliffe301
I think you might find some disagreement with this statement.
Any project that starts with removing the hood IS a pita.

Yeah, and removing the hood isn't nearly as crappy as putting it back on. I have had to do it twice by myself, and it wasn't fun either way. I did it just fine, but when one of the two times is with a new hood using alignment pins doesn't help.
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Old Dec 30, 2007 | 12:37 PM
  #29  
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Originally Posted by Tom DeWitt
You mean...will a different size radiator fit and everything else, including the shroud work? I'd have to say "no".
Your 79 radiator has a few unique features that make it fit. The core must be 26.25" or the mounting saddles will not line up. The driver side end tank needs to have a hood relief cut or that might bind up. The lower hose connection is about 1/4" away from the stabilizer bar as is. A generic radiator is going to require some work.
How much hp do your radiators for a 79 cool down ?
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Old Dec 30, 2007 | 01:05 PM
  #30  
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Originally Posted by rihwoods
Oh...did you take that personal....????...Sorry about that..
Thank you for your insightfull and Inteligent posts. I'm sure we ALL appreciate them. Good for a laugh if for nothing else. Must be nice to have that kind of time on your hands to waste. Guess with all that mechanical experience and all that you have your not so busy as you wait for a phone call from your local Wal-mart tire lube express that "your oil change is done now, come get your car".
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Old Dec 30, 2007 | 02:07 PM
  #31  
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Originally Posted by Tom DeWitt
............. We recently had our annual CF group purchase, where we sold over twenty radiators, and not one member posted feedback after receiving it. ...........
The GP thread was gone about the time I received mine, so I didn't see any place to offer feedback. The radiator (69M w/black finish) is a sweet looking piece of craftsmanship. Unfortunately, it'll be spending the next six months in the original shipping box until I finish the C4 suspension transplant. (ps: The DeWitt radiator in my turbo '84 is still looking nice!)
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Old Dec 30, 2007 | 02:56 PM
  #32  
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Originally Posted by rihwoods
I did NOT remove the hood...that is not necessary....over the past 29 years,I have installed two radiators in my 78 without removing the hood.....the last one was the Dewitts I installed about a 1 1/2 years ago....what I did do, however,was remove the bolt,washer,and bushing at forward end of the upper A arm (pass.side) to allow more clearance for the lower rad outlet to pass by...that in my experience made the job easier..
Thanks for the advice. A new DeWitt rad will be going in my car in the next month.
I would love for that hood not to have to come off.

Last edited by seacliffe301; Dec 30, 2007 at 02:59 PM. Reason: Spelling correction
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Old Dec 30, 2007 | 04:50 PM
  #33  
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Originally Posted by seacliffe301
I think you might find some disagreement with this statement.
Any project that starts with removing the hood IS a pita.
I don't get it. My two sons hold the hood while I remove the bolts..opposite for installing. I mark the hood hinges for easy install. The hood is not that heavy...get a couple fo friends to help. 15minute job at most.

But I agree with Rich, no need to remove the hood if you are doing the rad. I remove the hood so I could get the support out to clean and paint. I installed the rad and support as a unit. Piece of cake with to sons to help.
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Old Dec 30, 2007 | 05:36 PM
  #34  
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I didn't have to remove the hood from my 68 to install my Dewitts either. Moved the shroud forward and the radiator slid right in. Much easier than I thought it would be
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Old Dec 30, 2007 | 05:53 PM
  #35  
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Originally Posted by Tom DeWitt
............. We recently had our annual CF group purchase, where we sold over twenty radiators, and not one member posted feedback after receiving it. ...........
I bought a DeWitt rad for my '79 during the CF group purchase...rec'd it in great condition and haven't unpacked it yet...I basically bought it because it was on sale and the great recommendtions on this forum...I'm sure it is a great product and look forward to installing it...
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Old Dec 30, 2007 | 09:01 PM
  #36  
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I don't know why you guys are taking the hood off or removing upper a-arms. All I did was loosen the bottom bolts to core support and remove the others and tilt the core support forward as far as I could and I had plenty of clearance for the radiator and the attached fans.

As far as customer service goes. Tom goes the extra mile, no doubt about it. I installed the radiator on Christmas eve, I have been chasing a problem since then and he was even there to help me out on Christmas day. You can't get better service than that! Unless Tom starts coming to our houses.
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Old Dec 30, 2007 | 11:13 PM
  #37  
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Originally Posted by Speed Hound
There's a reason I lead my customer's towards DeWitt's radiators when it's that time. You simply can not go wrong with them, period. Call them directly and leave a message if you have to, they will return the call.
Can someone tell me why I would buy a product from a middleman rather than from the manufacturer? Espeacially when that manufacturer is a Forum Sponser??????
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Old Dec 31, 2007 | 11:19 AM
  #38  
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Originally Posted by VettePower
Can someone tell me why I would buy a product from a middleman rather than from the manufacturer? Espeacially when that manufacturer is a Forum Sponser??????
That's a viable question....but there are some reasons one might do that. A local dealer can provide installation assistance, or they might inventory the product and can deliver it right away, free of shipping. The dealer might discount it deeper than the factorys msrp or to avoid state taxes. Some dealers have discount programs that get better with the volume of purchases and/or they need a bunch of items and simply want to do one stop shopping which we can't provide.
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Old Dec 31, 2007 | 11:37 AM
  #39  
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Originally Posted by VettePower
Can someone tell me why I would buy a product from a middleman rather than from the manufacturer? Espeacially when that manufacturer is a Forum Sponser??????

He does say lead, maybe meaning he points them toward DeWitts and not selling them a DeWitts with a markup.

I send a lot of people to DeWitts too, and I don't need to be a vendor for that.
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Old Dec 31, 2007 | 12:30 PM
  #40  
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Originally Posted by rihwoods
Get a friend to help when you are lifting old one out and lowering new one in...much easier than trying to reach across engine compt. by yourself.....all the rest of job is not that difficult..

I used Tom Dewitts suggestion of taping cardboard to both sides of core from his shipping carton to protect alum rad fins before lowering it into position....just tape top/sides..(note:In this pic I had already put bushing on A arm back on)



You've admitted to having mechanical ability, and slamming Squirrelguy in the ground about NOT having any. Do you have some cleaning and painting abilities? That engine bay could use some, maybe squirrelguy could help, since he has no mechanical know-how
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