Front windshield repair or replace ?
Burning Brakes
Joined: Apr 2009
Posts: 877
Likes: 0
From: Broken Arrow Oklahoma
Glass
LOF(Pilkington) is good.
Guardian is good.
This is an opinion only , but my techs would rate Guardian number 1, then LOF then PGW.
There are several China manufacturers that have problems .
one is XYNYI (XYG) . we stopped buying from them several years ago due to problems with quality. I think they have corrected the problems ,but to my knowledge we still don't use them.
There are several China Mfg. that do well and you may start seeing them in new cars.
I believe it's AP (China) that makes the W/S for Honda.
If you request PGW or LOF or Guardian you should be fine and shouldn't have to pay extra because of your insurance company wont pay for OEM glass. The above are considered OEM manufacturers.
Only thing you would be missing is the Brand(GM) logo.
Drifting
Joined: Aug 2002
Posts: 1,773
Likes: 123
From: Birmingham AL
First off Siveck that is pure Bull****, and it's pretty clear you know nothing of the auto glass industry. We use the same glass as everyone else, in fact I am one of the largest Wholesalers there is, and most of the other independent glass shops buy glass from me.So chances are pretty good whoever you use might get the glass from us(Service Auto Glass). It's also true that we handle the glass claims for about 40 plus Insurance companies and I can guarantee you that we wouldn't be doing it very long if we preformed at the level that you accused us of and we are not the cheapest. We are the largest repair/replacement auto glass company in the world and you don't get there by doing inferior work.
PPG (PGW) for your information has a good number of their parts made in China, which is to address your inferior glass claim. Carlite (Ford ) is made in Mexico. We manufacturer 2 million parts here in the USA every year.We also import from the OEM companies from China and stock LOF and PGW(PPG) among others.
Also keep in mind that when you talk of a car that's 15 to 20 years old there are not that many manufacturers so chances are we will all get it from the same place.
The Safelite replacement in my 90 Vette is LOF which is an OEM manufacturer.
One more thought , The Auto companies don't make glass , it goes out to the lowest bidder, just like the paint. So don't be surprised when your new car has a windshield from Mexico or China or stamped PPG and still made in China.
Siveck, If you still have your car and it's still leaking, take your paperwork and car back to Safelite and we will put in as many windshields as it takes to correct the problem. Period.
You have a lifetime warranty at all 300 plus locations.
I will be more than happy to help arrange it if it is necessary.
All manufacturers have quality problems from time to time and when that happens we all have to deal with it.
PPG (PGW) for your information has a good number of their parts made in China, which is to address your inferior glass claim. Carlite (Ford ) is made in Mexico. We manufacturer 2 million parts here in the USA every year.We also import from the OEM companies from China and stock LOF and PGW(PPG) among others.
Also keep in mind that when you talk of a car that's 15 to 20 years old there are not that many manufacturers so chances are we will all get it from the same place.
The Safelite replacement in my 90 Vette is LOF which is an OEM manufacturer.
One more thought , The Auto companies don't make glass , it goes out to the lowest bidder, just like the paint. So don't be surprised when your new car has a windshield from Mexico or China or stamped PPG and still made in China.
Siveck, If you still have your car and it's still leaking, take your paperwork and car back to Safelite and we will put in as many windshields as it takes to correct the problem. Period.
You have a lifetime warranty at all 300 plus locations.
I will be more than happy to help arrange it if it is necessary.
All manufacturers have quality problems from time to time and when that happens we all have to deal with it.
Thread Starter
Melting Slicks
Joined: Jan 2004
Posts: 2,659
Likes: 3
From: Oxford CT
RLG,
If you notice my list of parts required to this this job.
I think they qouted me (insurance rate) 300 for the glass and 250 for the trim. I really dont care what the price is.
My question is what trim parts come with the trim the will be ordering ?
And have you ever done a c4 install ?
btw my work order number is 01871-174821
If you notice my list of parts required to this this job.
I think they qouted me (insurance rate) 300 for the glass and 250 for the trim. I really dont care what the price is.
My question is what trim parts come with the trim the will be ordering ?
And have you ever done a c4 install ?
btw my work order number is 01871-174821
Drifting
Joined: Aug 2008
Posts: 1,921
Likes: 53
From: Philadelphia Pa
Well, after playing around with AAA auto glass for a couple of weeks, I got a call from their installer. They weren't able to locate the side window moldings (surprise.... at the beginning of this saga, I told them those parts were no longer available) and since the glass now in the car is not the original glass, he's afraid that the moldings are "glued" on, and he can't waste the time trying to save and/or clean them out. So he quit. Back to square one. Will take some of the above suggestions about locating another installer.
Safety Car
Joined: Jan 2004
Posts: 3,759
Likes: 8
Well, after playing around with AAA auto glass for a couple of weeks, I got a call from their installer. They weren't able to locate the side window moldings (surprise.... at the beginning of this saga, I told them those parts were no longer available) and since the glass now in the car is not the original glass, he's afraid that the moldings are "glued" on, and he can't waste the time trying to save and/or clean them out. So he quit. Back to square one. Will take some of the above suggestions about locating another installer.
Burning Brakes
Joined: Apr 2009
Posts: 877
Likes: 0
From: Broken Arrow Oklahoma
RLG,
If you notice my list of parts required to this this job.
I think they qouted me (insurance rate) 300 for the glass and 250 for the trim. I really dont care what the price is.
My question is what trim parts come with the trim the will be ordering ?
And have you ever done a c4 install ?
btw my work order number is 01871-174821
If you notice my list of parts required to this this job.
I think they qouted me (insurance rate) 300 for the glass and 250 for the trim. I really dont care what the price is.
My question is what trim parts come with the trim the will be ordering ?
And have you ever done a c4 install ?
btw my work order number is 01871-174821
Dan,
I show you are scheduled for tomorrow between 8 and 12 for a repair. The type of repair you have usually goes pretty well, but as I said there is a small chance that it will crack out or run . The percentage is much smaller when we stopped drilling a hole in the windshield.
yes I have done C4's, it's been a while and they are a pain, but not as expensive as a C5. That trim is about $500.00 on a C5 through one of the vendors we use here. It's about $700.00 retail.
The weatherstripping/trim part is WIFD 951 and it is needed and it's about $200.00.
Burning Brakes
Joined: Apr 2009
Posts: 877
Likes: 0
From: Broken Arrow Oklahoma
I didn't intend to strike a nerve with you so I apologize for upsetting you. I was just relating my prior experience. And I did give you the benefit of a doubt by not saying that you or your particular location was incompetent. That's the issue with a chain of stores. You never know what you are getting into. Some locations are very competent and some are not. I posted my experience so that this would not happen to someone else. Rather than start a war, let's agree to disagree if we must and let the original poster make an informed decision. We all like our cars and want the best results for our C4 pals.
Burning Brakes
Joined: Apr 2009
Posts: 877
Likes: 0
From: Broken Arrow Oklahoma
Josh, we run into this on all kind of cars. What happens is the clips that hold the molding in place break pretty easy,when they do most small shops don't carry all of the different clips so they "glue" the moldings down and tape them. If you have ever seen tape on the windshield and the A pillar or the roof sometimes that is the reason.
But do note that sometimes we put tape on to keep the molding that is attached to the glass before it's installed down. That is an acceptable practice.
But do note that sometimes we put tape on to keep the molding that is attached to the glass before it's installed down. That is an acceptable practice.
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Melting Slicks
Joined: Dec 2004
Posts: 2,687
Likes: 1
From: Manteca CA
Good luck.
Melting Slicks
Joined: Dec 2004
Posts: 2,687
Likes: 1
From: Manteca CA
First off Siveck that is pure Bull****, and it's pretty clear you know nothing of the auto glass industry. We use the same glass as everyone else, in fact I am one of the largest Wholesalers there is, and most of the other independent glass shops buy glass from me.So chances are pretty good whoever you use might get the glass from us(Service Auto Glass). It's also true that we handle the glass claims for about 40 plus Insurance companies and I can guarantee you that we wouldn't be doing it very long if we preformed at the level that you accused us of and we are not the cheapest. We are the largest repair/replacement auto glass company in the world and you don't get there by doing inferior work.
PPG (PGW) for your information has a good number of their parts made in China, which is to address your inferior glass claim. Carlite (Ford ) is made in Mexico. We manufacturer 2 million parts here in the USA every year.We also import from the OEM companies from China and stock LOF and PGW(PPG) among others.
Also keep in mind that when you talk of a car that's 15 to 20 years old there are not that many manufacturers so chances are we will all get it from the same place.
The Safelite replacement in my 90 Vette is LOF which is an OEM manufacturer.
One more thought , The Auto companies don't make glass , it goes out to the lowest bidder, just like the paint. So don't be surprised when your new car has a windshield from Mexico or China or stamped PPG and still made in China.
Siveck, If you still have your car and it's still leaking, take your paperwork and car back to Safelite and we will put in as many windshields as it takes to correct the problem. Period.
You have a lifetime warranty at all 300 plus locations.
I will be more than happy to help arrange it if it is necessary.
All manufacturers have quality problems from time to time and when that happens we all have to deal with it.
PPG (PGW) for your information has a good number of their parts made in China, which is to address your inferior glass claim. Carlite (Ford ) is made in Mexico. We manufacturer 2 million parts here in the USA every year.We also import from the OEM companies from China and stock LOF and PGW(PPG) among others.
Also keep in mind that when you talk of a car that's 15 to 20 years old there are not that many manufacturers so chances are we will all get it from the same place.
The Safelite replacement in my 90 Vette is LOF which is an OEM manufacturer.
One more thought , The Auto companies don't make glass , it goes out to the lowest bidder, just like the paint. So don't be surprised when your new car has a windshield from Mexico or China or stamped PPG and still made in China.
Siveck, If you still have your car and it's still leaking, take your paperwork and car back to Safelite and we will put in as many windshields as it takes to correct the problem. Period.
You have a lifetime warranty at all 300 plus locations.
I will be more than happy to help arrange it if it is necessary.
All manufacturers have quality problems from time to time and when that happens we all have to deal with it.
Thanks!
Drifting
Joined: Aug 2008
Posts: 1,921
Likes: 53
From: Philadelphia Pa
I am by far, not a glass guy, but from what I understand, some places use sealer everywhere when they replace a windshield in order to prevent any leaks. Since my glass isn't original, there's no way of knowing what he would run into and he didn't want to take a chance.
I'm also now leaning towards Safelite. Since these are franchises, I didn't want some high school kid on his summer job doing my Vette. However RLG's comments have completely changed my mind. I'm going to give a Vette specialty shop in my area a try and if that fails, it will be Safelite
I'm also now leaning towards Safelite. Since these are franchises, I didn't want some high school kid on his summer job doing my Vette. However RLG's comments have completely changed my mind. I'm going to give a Vette specialty shop in my area a try and if that fails, it will be Safelite
Racer
Joined: Aug 2009
Posts: 496
Likes: 4
From: Cordova TN
I went today to check out the cost of replacing the windshield on our 86 today because of a long crack on the passenger side. I almost choked when they quoted me $775. I think we can live with the crack for a while.
They said it would need all new molding without looking at it and said the last time they tried to find it they had to go through quite a long search.
They said it would need all new molding without looking at it and said the last time they tried to find it they had to go through quite a long search.
Thread Starter
Melting Slicks
Joined: Jan 2004
Posts: 2,659
Likes: 3
From: Oxford CT
RLG,
What weather stripping part is ordered ? Because below is the recomoneded parts, not just one .. ?
p/n 14049243 GM LIST: $37.97 OUR PRICE: $22.41 DESCRIPTION: RET ASM
p/n 14049244 GM LIST: $37.97 OUR PRICE: $22.41 DESCRIPTION: RET ASM
p/n 10236368 GM LIST: $23.80 OUR PRICE: $14.00 DESCRIPTION: WINDSHIELD SEAL
p/n 10268887 GM LIST: $322.10 OUR PRICE: $190.04 DESCRIPTION: W/S RF/LI
p/n 14049033 GM LIST: $217.95 OUR PRICE: $128.59 DESCRIPTION: UPPER WINDSHIELD MOLDING
p/n 14049031 GM LIST: $172.98 OUR PRICE: $102.06 DESCRIPTION: LEFT SIDE WINDSHIELD MOLDING
p/n 14049032 GM LIST: $172.98 OUR PRICE: $102.06 DESCRIPTION: RIGHT SIDE WINDSHIELD MOLDING
What weather stripping part is ordered ? Because below is the recomoneded parts, not just one .. ?
p/n 14049243 GM LIST: $37.97 OUR PRICE: $22.41 DESCRIPTION: RET ASM
p/n 14049244 GM LIST: $37.97 OUR PRICE: $22.41 DESCRIPTION: RET ASM
p/n 10236368 GM LIST: $23.80 OUR PRICE: $14.00 DESCRIPTION: WINDSHIELD SEAL
p/n 10268887 GM LIST: $322.10 OUR PRICE: $190.04 DESCRIPTION: W/S RF/LI
p/n 14049033 GM LIST: $217.95 OUR PRICE: $128.59 DESCRIPTION: UPPER WINDSHIELD MOLDING
p/n 14049031 GM LIST: $172.98 OUR PRICE: $102.06 DESCRIPTION: LEFT SIDE WINDSHIELD MOLDING
p/n 14049032 GM LIST: $172.98 OUR PRICE: $102.06 DESCRIPTION: RIGHT SIDE WINDSHIELD MOLDING
Safety Car
Joined: Jan 2004
Posts: 3,759
Likes: 8
RLG,
What weather stripping part is ordered ? Because below is the recomoneded parts, not just one .. ?
p/n 14049243 GM LIST: $37.97 OUR PRICE: $22.41 DESCRIPTION: RET ASM
p/n 14049244 GM LIST: $37.97 OUR PRICE: $22.41 DESCRIPTION: RET ASM
p/n 10236368 GM LIST: $23.80 OUR PRICE: $14.00 DESCRIPTION: WINDSHIELD SEAL
p/n 10268887 GM LIST: $322.10 OUR PRICE: $190.04 DESCRIPTION: W/S RF/LI
p/n 14049033 GM LIST: $217.95 OUR PRICE: $128.59 DESCRIPTION: UPPER WINDSHIELD MOLDING
p/n 14049031 GM LIST: $172.98 OUR PRICE: $102.06 DESCRIPTION: LEFT SIDE WINDSHIELD MOLDING
p/n 14049032 GM LIST: $172.98 OUR PRICE: $102.06 DESCRIPTION: RIGHT SIDE WINDSHIELD MOLDING
What weather stripping part is ordered ? Because below is the recomoneded parts, not just one .. ?
p/n 14049243 GM LIST: $37.97 OUR PRICE: $22.41 DESCRIPTION: RET ASM
p/n 14049244 GM LIST: $37.97 OUR PRICE: $22.41 DESCRIPTION: RET ASM
p/n 10236368 GM LIST: $23.80 OUR PRICE: $14.00 DESCRIPTION: WINDSHIELD SEAL
p/n 10268887 GM LIST: $322.10 OUR PRICE: $190.04 DESCRIPTION: W/S RF/LI
p/n 14049033 GM LIST: $217.95 OUR PRICE: $128.59 DESCRIPTION: UPPER WINDSHIELD MOLDING
p/n 14049031 GM LIST: $172.98 OUR PRICE: $102.06 DESCRIPTION: LEFT SIDE WINDSHIELD MOLDING
p/n 14049032 GM LIST: $172.98 OUR PRICE: $102.06 DESCRIPTION: RIGHT SIDE WINDSHIELD MOLDING
Though, those prices are way outdated.
Drifting
Joined: Aug 2008
Posts: 1,921
Likes: 53
From: Philadelphia Pa
I went today to check out the cost of replacing the windshield on our 86 today because of a long crack on the passenger side. I almost choked when they quoted me $775. I think we can live with the crack for a while.
They said it would need all new molding without looking at it and said the last time they tried to find it they had to go through quite a long search.
They said it would need all new molding without looking at it and said the last time they tried to find it they had to go through quite a long search.
Burning Brakes
Joined: Apr 2009
Posts: 877
Likes: 0
From: Broken Arrow Oklahoma
Thanks to all.
Safelite has a very high standard for our technicians to achieve.
You wouldn't believe the training these guys go through.
A mistake by a technician is looked at and is handled appropriately.
A violation of the installation policy and procedure results in immediate termination.
This is for your protection and ours.
If anyone on this site has an issue with Safelite, I will be more than happy to direct you to the Executive services team for a resolution.All I ask from anyone is that you are fair with your criticism. I do understand that we are human and we all know what that means.
Thanks
Bob
Area Sales Manager
Safelite
Tulsa OKla.
Safelite has a very high standard for our technicians to achieve.
You wouldn't believe the training these guys go through.
A mistake by a technician is looked at and is handled appropriately.
A violation of the installation policy and procedure results in immediate termination.
This is for your protection and ours.
If anyone on this site has an issue with Safelite, I will be more than happy to direct you to the Executive services team for a resolution.All I ask from anyone is that you are fair with your criticism. I do understand that we are human and we all know what that means.
Thanks
Bob
Area Sales Manager
Safelite
Tulsa OKla.
Burning Brakes
Joined: Apr 2009
Posts: 877
Likes: 0
From: Broken Arrow Oklahoma
I am by far, not a glass guy, but from what I understand, some places use sealer everywhere when they replace a windshield in order to prevent any leaks. Since my glass isn't original, there's no way of knowing what he would run into and he didn't want to take a chance.
I'm also now leaning towards Safelite. Since these are franchises, I didn't want some high school kid on his summer job doing my Vette. However RLG's comments have completely changed my mind. I'm going to give a Vette specialty shop in my area a try and if that fails, it will be Safelite
I'm also now leaning towards Safelite. Since these are franchises, I didn't want some high school kid on his summer job doing my Vette. However RLG's comments have completely changed my mind. I'm going to give a Vette specialty shop in my area a try and if that fails, it will be Safelite
Thanks
Drifting
Joined: Aug 2008
Posts: 1,921
Likes: 53
From: Philadelphia Pa
Thread Starter
Melting Slicks
Joined: Jan 2004
Posts: 2,659
Likes: 3
From: Oxford CT
Ok so the guy told me its not worth the repair because its infront of my face.
Next thursday is my next appointment. I will remove the molding and the trim, so there is no risk of them damaging any thing.
They are going to use part number dw01112gbnn (glass)
The only thing I can find is:
"Pilkington" Solar Laminated (AS-1 DOT 177)
M62A LNSG L
DW1112
RLG is this the brand ? Pilkington ? If thats the case I think its OEM replacement for LOF which is good.
Next thursday is my next appointment. I will remove the molding and the trim, so there is no risk of them damaging any thing.
They are going to use part number dw01112gbnn (glass)
The only thing I can find is:
"Pilkington" Solar Laminated (AS-1 DOT 177)
M62A LNSG L
DW1112
RLG is this the brand ? Pilkington ? If thats the case I think its OEM replacement for LOF which is good.