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Front windshield repair or replace ?

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Old Aug 20, 2010 | 12:51 PM
  #41  
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Originally Posted by corvettedan22
Ok so the guy told me its not worth the repair because its infront of my face.

Next thursday is my next appointment. I will remove the molding and the trim, so there is no risk of them damaging any thing.

They are going to use part number dw01112gbnn (glass)

The only thing I can find is:

"Pilkington" Solar Laminated (AS-1 DOT 177)
M62A LNSG L
DW1112

RLG is this the brand ? Pilkington ? If thats the case I think its OEM replacement for LOF which is good.
Do you know how to remove the molding and trim without tearing it up? And also reseal it when it goes back together?
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Old Aug 20, 2010 | 01:45 PM
  #42  
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Plkington and LOF are the same, that is what I have in my car it will be fine, in fact I have quite a few Techs who prefer LOF over PPG.
Most of our Techs know what we Corvette owners are like, and he was probably reading the tea leaves and had a pretty good idea of how you would feel about seeing the residual damage every time you got in your car.

I would call the Branch and verify the brand, as I said, my replacement was LOF as well and may be the only one left making it.

If you have any other questions bring them on, glad to help.
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Old Aug 20, 2010 | 02:11 PM
  #43  
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RLG, thanks

Josh it should not be a problem since ive pretty much taken the rest of my car apart

My Vette Restore

http://forums.corvetteforum.com/show....php?t=2028913
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Old Aug 20, 2010 | 03:03 PM
  #44  
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Originally Posted by RLG
Sounds fair to me, But I do stand by my company and if you still own the car in question take your paperwork to the nearest location and I guarantee they will make it right and if they give you any problems you PM me and I'll personally take it to the next level.
Thank you, Bob. I appreciate your willingness to help make the repair good. I sold that car about 5 years ago. I do appreciate your support and you seem like a good guy who is willing to go the extra mile. I will now go and eat some humble pie over my earlier post.
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Old Aug 21, 2010 | 01:40 AM
  #45  
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Originally Posted by corvettedan22
RLG, thanks

Josh it should not be a problem since ive pretty much taken the rest of my car apart

My Vette Restore

http://forums.corvetteforum.com/show....php?t=2028913
There are other guys who did replace the windshield weatherstripping and channels just to have it leak water in the car cause they didn't do it correctly. But let us know if water dumps in the car after the windshield replacement.
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Old Aug 21, 2010 | 09:40 AM
  #46  
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Originally Posted by Siveck
Thank you, Bob. I appreciate your willingness to help make the repair good. I sold that car about 5 years ago. I do appreciate your support and you seem like a good guy who is willing to go the extra mile. I will now go and eat some humble pie over my earlier post.
Siveck,
You had a problem and had every right to express concern over it. I came down a little hard.

I watch these Techs every Monday morning go over their Customer Service index and the grilling they get if they don't get 10's.

Like most companies we have had difficulties in the past , but the Safelite of the last 5 years that I have been here , the customer is the most important part of our business and that is how it should be.
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Old Aug 23, 2010 | 11:54 PM
  #47  
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Ok so its all apart.

Im goin to need.

p/n 14049033 GM LIST: $217.95 OUR PRICE: $128.59 DESCRIPTION: UPPER WINDSHIELD MOLDING

Cant seem to find it.
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Old Aug 24, 2010 | 01:31 AM
  #48  
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Originally Posted by corvettedan22
Ok so its all apart.

Im goin to need.

p/n 14049033 GM LIST: $217.95 OUR PRICE: $128.59 DESCRIPTION: UPPER WINDSHIELD MOLDING

Cant seem to find it.
You could try here:

http://www.whiteracingproducts.com/i...roducts_id=397
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Old Aug 24, 2010 | 09:26 AM
  #49  
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Seems they only have it in a kit. Does any one sell after market ? Or the OEM individually ?
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Old Aug 24, 2010 | 09:29 AM
  #50  
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Called them they dont have it either. Its no longer available.
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Old Aug 24, 2010 | 11:05 AM
  #51  
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Originally Posted by Siveck
I will apologize in advance to RLG as I have nothing good to say about experiences with Safelite. I'm sure that not all Safelite locations suck and I'm sure that there are good and competent people like RLG at a handful of locations. Having said that to try and not to make this into a personal attack:

Stay away from Safelite! At least don't let them install a substandard windshield. There is a reason that they have the cheapest replacement cost. They use glass that doesn't have the original contours and will likely leave a large gap near the upper trim (my previous '89 coupe). The installer did a half decent job, but he couldn't make up for the crappy glass. Water would drip from my rearview mirror in a rainstorm. Make sure to use a good quality replacement such as PPG or similar.

The repair will likely be visible. The only real reason for the repair is to keep the cracks from spreading.

Look for a good independent glass shop that uses good quality glass. This should be done in the shop and not in a parking lot. Don't take the lowest cost option from the insurance company because you might not be happy with the result.


RLG the same applies here, not a personal attack on you or your shop, that is UNLESS your shop in in Gaithersburg, MD on Snouffer School Road.

I had the windshield replaced in my '93 coupe in 2003. I made a point to tell my agent, I not only wanted GM weatherstripping but DEMANDED GM weatherstripping. When the car came back the boxes for the weatherstripping were left in the car as requested but the windshield was the coated one, blue.

I immediately called my agent, I didn't object to the windshield nor the installation it looked great, the upper trim was following the windshield contour and the windshield was following the contour of the frame perfectly. I also told my agent that if there was a charge for the coated windshield I would gladly pay for it, either to Nationwide or Safelite.

Next day Safelite called said they HAD to take out the windshield and put the non-coated one in. I told them I contacted agent and said I would pay difference. Safelite said NO WAY. A long story short. When the car was finished the job ABSOLUTELY SUCKED. The trim that was carefully taken out, cleaned, and professionally and carefully inserted back was bent, scratched and protruding out on both sides. I mentioned this to the installer, manager, and anyone else who would listen. The response was it's a used part. When told about how it wasn't bent or protruding on the first replacement I was told "Yes it was it's the same molding" .

So if it's your shop you know what my answer was to you, if not I'll remind you, "F#%K you idiots" , It will be a long, cold day in HELL before I ever recommend anyone to Safelite."
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Old Aug 24, 2010 | 05:55 PM
  #52  
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I will make this short.

your insurance makes the decision as to what goes back in your car, not safelite.

The fact that you demanded anything makes no difference.

And if the customer wants to pay the difference, that is fine with us.We make that offer daily. they all offer to pay at first.

It's usually when they find out it's several hundred dollars more that they try to get away without paying, especially if it's installed.

so , we have a situation where the customer won't pay and the insurance company won't pay. So we have to remove it.

Now, how much sense does it make for us to spend time and materials to remove a windshield and replace it with another one when we could get more money and not have to screw with it, and we don't make a customer mad.

seems there might be more to this story than is being told.

And quite frankly with your attitude I wouldn't want to do your work anyway.
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Old Aug 24, 2010 | 11:08 PM
  #53  
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Why did you let them take the window back out ? I would have been like NO !


But to the important part ! My upper trim> No on has it OEM. I found some used parts. I cant beleive no one make this after market ? What happens when all the used ones run dry ? Some thing has to give ?
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Old Aug 25, 2010 | 05:40 PM
  #54  
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Originally Posted by corvettedan22
Why did you let them take the window back out ? I would have been like NO !


But to the important part ! My upper trim> No on has it OEM. I found some used parts. I cant beleive no one make this after market ? What happens when all the used ones run dry ? Some thing has to give ?
I have been dealing with this kind of stuff for years because of my MOPAR habit.

For years we could get nothing and had to rely on salvage yards for parts.

when the market dictates someone will jump in and China will kick into high gear.

it may take some time though.
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Old Aug 25, 2010 | 09:25 PM
  #55  
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Originally Posted by corvettedan22
Why did you let them take the window back out ? I would have been like NO !


But to the important part ! My upper trim> No on has it OEM. I found some used parts. I cant beleive no one make this after market ? What happens when all the used ones run dry ? Some thing has to give ?
Most people reuse their windshield trim, and alot also try and reuse the weatherstripping. So, I doubt there is much if any demand for the windshield trim.

I say as long as they aren't broke, you could still resuse the old pieces. Sure it may not look 100% if it got bent some, but it would probably be functional so you could still drive it.
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Old Aug 26, 2010 | 09:41 AM
  #56  
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Ok so all my trim is fine except the upper that is not available. Not having the trim look perfect is not an option. I tried to fix the trim but its not working out.

As always Vette2vette pulled through with a used one. Hopefully its good to go,ill paint them up and be all set.

Safelite was all set to come today with an ASM piece of glass. Told them I want a pilkington. So next appointment is now Monday.
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Old Aug 26, 2010 | 09:55 AM
  #57  
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Originally Posted by corvettedan22
Ok so all my trim is fine except the upper that is not available. Not having the trim look perfect is not an option. I tried to fix the trim but its not working out.

As always Vette2vette pulled through with a used one. Hopefully its good to go,ill paint them up and be all set.

Safelite was all set to come today with an ASM piece of glass. Told them I want a pilkington. So next appointment is now Monday.
Keep me posted as to how it goes. If you need me for anything PM me and I will give you my Cell number
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Old Aug 30, 2010 | 01:36 PM
  #58  
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Today is the third attempt:

Last tech told me he would make the appointment for 8-12 am.

Around 9 I call to see what time they are looking at because no one called me. The receptionist could not get a hold of the tech, and said he would call me. 2 hours go by and I call back at 11. She said that I had an 8am - 5pm time window. I explained that was not what the tech told me. She said that corporate may have changed it, giving me an all day window because they were busy. with out letting me know.... "Heather" really could care less".

So im now into the third day off from work, because im not going to let them do it at my work, I need to be there. Im so pissed im ready to go some where else. I should be at work by 4, but if they get here around two or three I may let them do it.

Seems like im falling into the ever so popularly reported safe-lite trend.

______________________

I got a very nice replacement trim from vette2vettte for $77.00 shipped. Hagerty Insurance already sent me a check for the extra part, that safe lite told me I would have to get on my own. Vette2Vette always pull though for me. Now my window is all original, so my side trim is now a different shade then my top trim. So I sanded them all down and sprayed them the same as the rest of the trim from when I painted my car .

If I can only get a window, I could enjoy some of this nice weather.

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Old Aug 30, 2010 | 03:06 PM
  #59  
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Originally Posted by corvettedan22
Today is the third attempt:

Last tech told me he would make the appointment for 8-12 am.

Around 9 I call to see what time they are looking at because no one called me. The receptionist could not get a hold of the tech, and said he would call me. 2 hours go by and I call back at 11. She said that I had an 8am - 5pm time window. I explained that was not what the tech told me. She said that corporate may have changed it, giving me an all day window because they were busy. with out letting me know.... "Heather" really could care less".

So im now into the third day off from work, because im not going to let them do it at my work, I need to be there. Im so pissed im ready to go some where else. I should be at work by 4, but if they get here around two or three I may let them do it.

Seems like im falling into the ever so popularly reported safe-lite trend.

______________________

I got a very nice replacement trim from vette2vettte for $77.00 shipped. Hagerty Insurance already sent me a check for the extra part, that safe lite told me I would have to get on my own. Vette2Vette always pull though for me. Now my window is all original, so my side trim is now a different shade then my top trim. So I sanded them all down and sprayed them the same as the rest of the trim from when I painted my car .

If I can only get a window, I could enjoy some of this nice weather.

I would have probably called the local GM dealer body shop to find out who they use for glass. And check that out first.
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Old Aug 30, 2010 | 04:20 PM
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RLG I'm over in Muskogee, and I'd let you do my winshield!
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