Bagpype

My point exactly!

Renfield

Well that truly sucks, Rick. About what sounds like car trouble AND the lost deposit. On what I assume was an otherwise nice trip. At least the weather has cooperated.

It took me since September to get the nerve for a drive to Asheville After all the work I did on Lucy.

We get accustomed to signing these unilateral boilerplate contracts. I blame software license agreements. What choice, right?

Definitely a good heads up to those who, for whatever reason, might not have noticed all the trip wires in advance.

Rant on brother! Hope you got home with your vette okay.

I can make you feel better. But I'll make it a PM. Not vette related.

All the best!
George

aklim

I think, and I might be wrong but their BUSINESS MODEL revolves around competing to be the lowest price first.

Not that much. He is small potatoes and that is being generous. Look at the way things are. People shop price not "They screwed my so and so ACCORDING TO HIM.".

Sure, we have to try to a point but 30 hours isn't really going to cut it. I mean, if you say 72 hours and he did it with 71, you can say they could bend a little. This is asking them to take it in the shorts. All said, once or twice we had to "walk" the customer. In my own business, I have done the same when the customer becomes unreasonable or asks for things that are going to cross the business model more than they are worth. For a $100K client, I would probably bend a little more than a $100 client.

aklim

He had a choice to book it himself instead of saving a few bucks. He wanted to save a few bucks and didn't want the restrictions. Sorry, I want to pay Yugo prices for a brand new Rolls Royce

73n95

Rick, I understand your frustration and we appreciate the warning. However you have to take it easy on the forum. I've had nothing but courtesy and helpful information from the forum. On the one hand I want to say "oh poor buy, let mommy kiss the boo-boo and make it better, that big old company is bad, bad bad" on another I want to say "yes indeed big companies are a bear to deal with but I guess that's how they get to be big in a harsh business", and then there is the side of me that says "consider it an expensive lesson in life", and thanks for spreading your news. All I can ask is that you get over it, have a beer and go for a drive. And come-on back. We will miss you.

QCVette

I won't use Expedia either.

In my case, I went to Mayo clinic for about a week. It turned out Mayo finished up with my stuff a couple days early.

When we went to leave, they could not cancel the last two days and refund money. Expedia said the hotel chain had the money, and the hotel chain said Expedia had the money.

It is particularly frustrating because there was a multi state boys baseball tournament in town. Every hotel was completely booked and they were turning away people. They still would not let us out and be still be able to rent the room.

Finally, we gave up. We had the time so we stayed the last two days and made it a "vacation" of sorts. I'll be damned if they were going to steal the money and then rent the room again so they collect twice.

I also read the terms. There are statements about cancelling before arrival and no shows, but I could not find anything about a change after checking in and staying for several days.

aklim

Never had that urge. People get lured in with low prices and either don't or don't want to understand that some inconveniences will be associated with it. To which I say, "Tough.".

You don't get rich by tossing money away. You toss money away and make a huge show to buy more customers so you can make more money. Sure, Bill Gates gives money away. Or does he want to buy a different product? Immortality, perhaps? OTOH, look at Microsoft's practices.

Based on what I see of people, they don't learn or learn fast. I mean, we see people lose money all day long but there is no shortage of a sucker at Vegas thinking they have a system. When they are finally forced to stop, there will be a next sucker to replace the past one.

I'm sure he will be back if the Mountain Run people whom he likes are here. He'd need someone to cry to that will go "Atta Boy" or "The man is putting me down".

aklim

Wait. You signed an agreement, wanted to change your end of it and expect that the other side must do so just because it is in your benefit? What if they decided not to honor their end of the agreement and toss you out because someone would pay more? How good would that be for you? I'm guessing "not so good" since breaking of the agreement wasn't in your favor today.

It's called policy. It means we follow a certain path. It doesn't mean I have to suffer any inconvenience because of your change of plans if I don't choose to do so. If I do, good for you. If not, again, we had an agreement.

Steal? You signed an agreement. Just because you failed to live up to your end doesn't mean others have to bend over backwards. Again, they can if they want but if they insist on their "pound of flesh", don't call them names and get pissed.

So it's a push. Again, it doesn't mean we both have to go through paperwork and spend time on refunds because your plans change. If I owe you $500, you can choose to forgive the loan or take me to court. I can't call you dishonest because you chose a more inconvenient to me action.

73n95

This thread is like watching a train wreck. No one really cares any more but we can't leave it alone. We are all smart people, right? We know by now that there "ain't no free lunch", right? Everything comes at a price. Even "lowest price" comes at a price. That price is limited flexibility. If we haven't learned this by now its time we learned. I will continue to use Expedia, Canoe and whatever travel planner offers the lowest price. I will read the fine print. Thanks for the heads up Rick. PS, is anyone following the foolishness with commercial airlines? It doesn't seem to matter which one you pick, they are all jerks. And they call it "customer service".

DGXR

Not sure why this thread is in the C4 section anyway. It is about Expedia and the pros/cons of bargain travel. It is not about the Bowling Green C4 gathering.

aklim

So was J Marshal Howard. Ever heard of him?

I think the problem is we are like the idiots at Vegas who think they have a system and end up penniless and broke.

What heads up was that?

Which one? That United one where the doctor who lost his license to practice got tossed BY AIRPORT SECURITY? Sorry, you do something stupid on my property, I call the cops and you get hurt, go find the cops and not me. Before you call the airline jerks, are you sure that the customers were not jerks themselves? Or am I a jerk because I don't accept that "customer service" means saying "YES" to whatever the customer demands, reasonable or unreasonable?

aklim

It might be reflective of how we, as a people seem to think that there is a free lunch. If so, I want my car to be fast, cheap and reliable and with fries too.

QCVette

Thanks for your thoughts, but did you read that I checked the terms and conditions and they did not have anything about checking out early?

In my case, all parties (the hotel chain, Expedia, and me) agreed that I could get a refund, but no one would do it since both said the other one had the money. Their policy would allow a refund.

The hotel chain further commented that they would make more if they rented the room during an event. So they stood to make more money by refunding mine also, but still could not do it.

This was a couple years ago through AARP links. I checked today and the Expedia links have a different terms and conditions than AARP did then.

vette196

UNREAL.....I keep getting emails about responses....and they are for this ridiculous thread (31 replies)

I have a serious issue with my vette and I appreciate the 6 responses I received, but this is a forum for vettes and I find this thread at the top of the page and my thread has practically fallen off the front page....isn't there an off topic forum for this dribble?

Sorry, but this thread/argument is just tedious

ChumpVette

Maybe you should get them to pass the hat around. They might be willing to cover your expenses. Since they are great guys.

Patsgarage

Move this to CFOT and let the fun begin. The OP is not coming back anyway.

aklim

I did. Like I said, it's a push. I didn't forbid or agree to it and you didn't ask. I have had cases like that and in my book, we follow the original agreement.

I understand your case. Still sounds like a case of "Go ask your mother. Go ask your father.". They are not talking to each other basically. Incompetence? Possibly. Poor communication? Sure. Stealing, nope.

aklim

Change your subscription to this thread in the email. You can cancel all notifications or this one. Your profile is set to give you a notification to all subscribed threads and any thread you reply to is automatically in your notification list.

aklim

I'll start with my $0.02 so the pot doesn't look empty. It's early in the year but might as well build up credits for X'mas.

aklim

If he does, he does. Most of the people I have seen throw a tantrum, swear they are gone and notify everyone on the forums, disappear for a bit and come back.