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My dealer has been great. Sounds as though you may have gotten a lemon, and to make matters worse, a bad dealer. I have had great luck with my '00 and see my dealer very seldom for that reason.
Their customer service is so lame that I hung up on the last jerk that I talked to at GM.
I do believe there is two sides to this story. It takes two people to have a argument/fight. You can catch more fly's with honey than with vinegar. While there are weak GM service departments, GM would rather have a vette owner happy so that their precious customer satisfaction rating stays high. If a service department or person is attacked their natural reaction is a defensive mode and lack of concern or lack of help.
A calm cool head will win more favors than threats and accusations. Slow and calmly work your way up the appriopriate chain of command and keep asking for help.
No I am not a GM employee. I am a retired High School Administrator, sharing what I told parents and students for years (actually 36 years).
If he would have joined the forum a year ago when he bought the car, he probably would have had enough knowledge to get his fixed right-he's probably really a ricer owner....
There comes a time when common sense will over ride emotion. I have dreamed of the day when I could buy a new Corvette and that day came about a year ago. I could not have been more happy until things started happening. These were things that most any mechanic could have fixed but I made the mistake to using my warranty and taking the car to the dealership for warranty work.
Every thing that has happened to my Vette has been made worse by the dealer. I have found out that the only mechanic in the place that can work on a Vette will not do warranty work because they will not pay him enough. I asked the Mac tool man who is the best Corvette mechanic and he told me the whole store of how it all works. The best mechanic is not paid enough to do the job properly and so he will not work on the vette. The dealership has one scale for service work and another scale for warranty work. So, a job that calls for 2.5 hr of work will turn into half that time for warranty work. I even talked to the mechanic when I say him away from the dealership and he told me he had to make a living and could not afford to take on warranty work.
The mechanics that have worked on my Vette have done more damage to it than what I brought it in for warranty work problems.
The Vette is a wonderful car, I love it, but like I said there comes a time when reality/common sense takes over from the emotional.
With all the computer stuff in my vette its impossible to work on it myself so I give up. GM is no help either. Their customer service is so lame that I hung up on the last jerk that I talked to at GM.
The Vette is gone..... Good Damn Riddence.....
I guess it never occurred to you to find another dealer. This just sounds like a lousy dealer with an even lousier pay plan for their employees.
From: "It's 106 miles to Chicago, we've got a full tank of gas, half a pack of cigarettes, it's dark, and
St. Jude Donor '03-'04-'05-'06-'07-'08-'09-'10-'11-'12-'13-'14-'15-'16-'17-‘18-'19
NCM Sinkhole Donor
This is a topic that has been discussed here many times - is it really an issue that the car is a lemon or is the dealership service department the lemon? I won't dispute that there are some real Ahole service departments out there - but for all the bad ones, there are some good ones.
There's no helping pthomass - he said he already got rid of the car.
I'm with jimmie jam. Unless the problem is major, the car will NOT see the doors of any dealers around here. I replaced my own 2 year young delco battery & handed it to the parts mgr. GM did pay for most of the new one but I did the work to avoid damage to my beloved C5. Ive seen the damage inflicted on my personal cars at the dealer & learned to leave the "little" things alone. I'm super fussy w/all my vehicles & it's a shame they can't respect that.
Designer Imagines A Corvette That Looks More Like a Corvette Than the Corvette
Slideshow: A Jaguar designer's personal project imagines what a modern front-engined Corvette might look like if Chevrolet revisited the golden age of the Stingray.