Kudos for Eckler's

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Jan 16, 2007 | 02:09 PM

c3andc5

Thread Starter

Pro

Joined: Apr 2005

Posts: 666

Likes: 5

From: Mt. Pleasant SC

Kudos for Eckler's

Wanted to share this recent experience I had with Eckler's customer service. I've always received prompt service when ordering a part from Ecklers and their ground shipping usually arrives within 3 - 4 days. A recent order took 10 days because for some reason FEDEX subcontracted the delivery to the USPS. When I complained about the delayed shipping to Eckler's customer service via email, they replied within the same day and offered to credit my shipping charges. Now that's customer service and precisely why I keep going back to them.

Jan 16, 2007 | 02:38 PM

Dave68

Race Director

Joined: Dec 2000

Posts: 19,304

Likes: 85

From: San Diego CA

I've used Ecklers many times for parts not only for my 01, but also for my 68. They have always treated me well.

Jan 16, 2007 | 02:59 PM

jrose7004

Team Owner

Joined: Mar 2004

Posts: 58,501

Likes: 1,828

From: Oklahoma City OK

C6 of Year Finalist (appearance mods) 2019

I've always had good luck with Ecklers.

Jan 16, 2007 | 03:01 PM

jackj

Drifting

Joined: Oct 2003

Posts: 1,551

Likes: 0

From: Flowery Branch GA

Quote:

Originally Posted by jrose7004

I've always had good luck with Ecklers.

Jan 16, 2007 | 03:05 PM

4deatr

Safety Car

Joined: Nov 2000

Posts: 3,939

Likes: 1

From: Summerville SC

Only the best with me also. Its nice to see someone post something good and not a rant.
Thanks

Jan 16, 2007 | 03:14 PM

oldschoolvette

Le Mans Master

Joined: Nov 2006

Posts: 7,215

Likes: 1

From: Orlando FL

I have also always had good luck with them. Thats why I am moving to FL (to save all the shipping)

Jan 16, 2007 | 04:09 PM

MLEN1UM

Instructor

Joined: Apr 2002

Posts: 228

Likes: 11

From: Southern Maryland

Love Ecklers! Debbie Hamilton is a great rep

Jan 16, 2007 | 05:06 PM

REDEVIL

Burning Brakes

Joined: Nov 2002

Posts: 1,188

Likes: 266

From: Huntington Beach CA

I too have had good luck with Eckler's customer service lately. I ordered two door switches for my C4 and one didn't work correctly when I got it, so they sent me another one, no questions asked.