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I believe they have that item drop shipped from Kewl, who has a reputation for being slow, possibly waiting to paint a batch the same color. WCC is a good vendor.
and I've ordered a ton of stuff from WCC without problems. The one item (not license plate surround) that they didn't have showed up eventually, but more importantly my credit card was not charged until the final item shipped. Assume your card has not been charged as well.
WCC has lots of my money and they have always been very upfront and prompt with me. Sorry you are having problems, but it sounds like the outside vendor is the issue. Hope it all works out OK for you.
We order a lot from WCC and have never had any problems at all. But remember they get there painted items from KWEL INC. Do a search on KWEL INC and you will see they are very slow on shipping. Some people here on the forum have waited as long as 3-4 months to get items from them. Good luck
Last edited by vettes4fun; May 29, 2007 at 06:26 PM.
SMR, I called them today and they were going to get back to me with the status...it's been six hours later and no phone call. And they did charge my credit card over a month ago.
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UPDATE: I just spoke with West Coast Corvettes and they said that it was Kewl whom they ordered the surround license frame from and that they have problems getting items shipped to them from Kewl. I will call Kewl and see if I can get the item directly from them.
I believe they have that item drop shipped from Kewl, who has a reputation for being slow, possibly waiting to paint a batch the same color. WCC is a good vendor.
I've ordered many things from WCC and never had a problem. They're one of the few businesses I order parts from because of the quality of their products and their customer service.
I've never had a problem with them....
My only complaint is I wished they carried more products to choose from...
SMR, I called them today and they were going to get back to me with the status...it's been six hours later and no phone call. And they did charge my credit card over a month ago.
------------e
UPDATE: I just spoke with West Coast Corvettes and they said that it was Kewl whom they ordered the surround license frame from and that they have problems getting items shipped to them from Kewl. I will call Kewl and see if I can get the item directly from them.
Mark,
Call your credit card company and have the charge removed citing that despite all the efforts you've made you have not received the products ordered....
I've ordered many things from WCC and never had a problem. They're one of the few businesses I order parts from because of the quality of their products and their customer service.
Ordered from them several times (and again just yesterday!).
Call your credit card company and have the charge removed citing that despite all the efforts you've made you have not received the products ordered....
WCC should not have charged your credit card until they or Kewl actually shipped the item. When one of my items on a large order from WCC was back ordered they shipped everything else but waited to charge the credit card for the last item until it shipped.
I have never had a problem with them, either thru mail order or from them direcly. In fact, I just had them install an X-pipe and new gears. Great people and Great service!!!!
I love WCC. I never have any problems with them. I either order online or I will go there and they almost always have what I want in stock. My dad had his wheels put on his C6 there, and they did a great job. They are a great vendor. I only have one problem and that is whenever I go there I spend money.
I believe they have that item drop shipped from Kewl, who has a reputation for being slow, possibly waiting to paint a batch the same color. WCC is a good vendor.