West Coast Corvettes

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Jun 1, 2007 | 02:07 AM

#41

MDSR909

Intermediate

Joined: Apr 2007

Posts: 28

Likes: 0

From: Norco California

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I have had several problems with WCC. One problem with Carbon fiber interior pieces. With 14 phone calls ,and no results yet. No service after the sale.

Jun 1, 2007 | 02:09 AM

#42

RedRckC5

Drifting

Joined: Sep 2006

Posts: 1,336

Likes: 1

From: Henderson Nevada

Ordered tons of stuff from them and just placed exhaust order. great customer service! thanks joe!

Jun 1, 2007 | 09:59 AM

#43

DevilDog II

Race Director

Joined: Mar 2003

Posts: 10,789

Likes: 894

From: Northern Illinois

Oldtimer

Quote:

Originally Posted by MDSR909

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I have had several problems with WCC. One problem with Carbon fiber interior pieces. With 14 phone calls ,and no results yet. No service after the sale.

Several months ago I ordered the clear running light corners from WCC. When I received them, one of the lenses had a glob of glue or adhesive on the inside that I didn't like. I called them and explained my dilemma. The woman I spoke to was very nice and said she'd ship me new ones right away, which she did. I was surprised that it was so easy with no questions asked.

Part of the problem may be that WCC doesn't manufacture the carbon fiber pieces. It's been my experience that carbon fiber parts generally aren't made until an order is received. I hope you get things cleared up.

Jun 1, 2007 | 10:09 AM

#44

WestCoastCorvette

Supporting Vendor

Joined: Nov 2000

Posts: 1,633

Likes: 25

From: Orange California

You are correct it has been taking too long to get you this product. This is a major problem we hav had with KEWL. And for this we hav stopped carrying all of their products.
When a drop ship item from a vendor takes 2 months to get it makes us look bad. They are horrible. Sorry for the problem.
If you need anything else contact me directly.
Paul
WCC
888-737-8388

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Jun 1, 2007 | 01:30 PM

#45

WCC JOE

Supporting Vendor

Joined: Sep 2006

Posts: 1,611

Likes: 14

From: Anaheim CA

PM sent

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Joe@westcoastcorvette.com
888-737-8388 ext 222

Jun 1, 2007 | 01:42 PM

#46

Ron222

Racer

Joined: Jul 2006

Posts: 444

Likes: 56

From: DeBary Florida

Quote:

Originally Posted by DevilDog II

I've ordered many things from WCC and never had a problem. They're one of the few businesses I order parts from because of the quality of their products and their customer service.

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