to me
Optima Batteries----Sucks
Thread Starter
Burning Brakes
Joined: Jul 2004
Posts: 1,202
Likes: 5
Optima Batteries----Sucks
Three years ago I purchased a Red Topp battery...I was impressed with the warranty. Come to find out, be careful where you buy your Optima battery---you don't get a nationwide warranty. I asked Optima to confirm that they do not have a nationwide warranty when I found out that a particular parts store would not honor the Optima warranty:
"Unfortunately if you did not purchase the battery from a particular store,
the do not have to warranty the battery. It is up to the stores
discreation of whether or not they will warranty the battery and we cannot
force them to honor the warranty. I am sorry to inform you of this.
Please feel free to contact customer service at the number below if you
have any other questions. Thank you for your interest and support of Optima Batteries."
To me, this pretty much sucks not to have a nationwide warranty, especially if you take a trip and get a dead/nonrechargeable battery away from your home state and Goober's filling station is only where you live.
"Unfortunately if you did not purchase the battery from a particular store,
the do not have to warranty the battery. It is up to the stores
discreation of whether or not they will warranty the battery and we cannot
force them to honor the warranty. I am sorry to inform you of this.
Please feel free to contact customer service at the number below if you
have any other questions. Thank you for your interest and support of Optima Batteries."
To me, this pretty much sucks not to have a nationwide warranty, especially if you take a trip and get a dead/nonrechargeable battery away from your home state and Goober's filling station is only where you live.
Race Director
Joined: Feb 2004
Posts: 11,651
Likes: 9
From: HOW FAST WAS I GOING OFFICER? Los Angeles Hating GM Dealership Service Dept.'s Since Sept. 2004
St. Jude Donor '04-'05-'06-'07
What's this got to do with the battery itself?
My beef would be with the retailer.
My beef would be with the retailer.
Melting Slicks
Joined: Feb 2002
Posts: 2,956
Likes: 2
From: Indianapolis In
Is the place where you bought the battery an authorized dealer? If so....they need to cover the warranty. I would call the dealer you bought it from & ask about the warranty. If they say it is warranted by optima, GET THE NAME of the person you talked too, go there & demand an exchange for your bad battery.
Safety Car
Joined: Apr 2007
Posts: 3,640
Likes: 83
From: . New York
Yeh ? I didnt realize it should work like that. I did have my Optima replaced while I was on vacation, but I did it at the same autoparts chain that I bought it from (just a different store in a different state).
I wouldnt expect to be able to take it to anyone who sold the same item.
Although I would expect that kind of treatment for a car, or a TV.
SO if I have a problem with my tires that is due to a defect while on the road, you think I can go to any tire shop that carries Michelins ?
I wouldnt expect to be able to take it to anyone who sold the same item.
Although I would expect that kind of treatment for a car, or a TV.
SO if I have a problem with my tires that is due to a defect while on the road, you think I can go to any tire shop that carries Michelins ?
Race Director
Joined: Dec 2000
Posts: 19,304
Likes: 85
From: San Diego CA
I'm fairly certain that if you buy an AC Delco battery and it fails, you should be able to take it to any dealer or authorized parts store that sells them, for replacement (in the US and Canada). See:
http://www.acdelco.com/parts/battery...y-warranty.jsp
http://www.acdelco.com/parts/battery...y-warranty.jsp
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Race Director
Joined: Aug 2003
Posts: 13,421
Likes: 8
From: Lake Mary Florida
I'm fairly certain that if you buy an AC Delco battery and it fails, you should be able to take it to any dealer or authorized parts store that sells them, for replacement (in the US and Canada). See:
http://www.acdelco.com/parts/battery...y-warranty.jsp
http://www.acdelco.com/parts/battery...y-warranty.jsp
One might take a guess that after 30 months you best be keeping an eye on it as a bookie in Las Vegas has odds that at 32 months you'll be buying a new battery.
Oh well such is life.
Tech Contributor
Joined: Dec 2006
Posts: 10,962
Likes: 29
From: Van Buren Arkansas
Wounded Warrior Escort '11
My first battery was one of those that the terminal broke off then started dumping acid. I replaced it with a Costco battery since that was the only place open at that instant and it lasted for years. I noticed it was starting to get a hair weak, so I replaced it with a Sam's Club battery which is working just fine. The Costco battery cost me like $35 and more recently the Sam's battery cost me like $42. I've heard too many stories in this forum regarding these supposedly great Optima batteries failing....not just a few of them either.
Race Director
Joined: Jun 2005
Posts: 17,640
Likes: 1
From: Lenoir City TN
St. Jude Donor '08-'09-'10-'11
I have also heard the same horror stories, I think they are way overrated, I just keep smiling that my Wal Mart Everstart is still going after eight years for $40. I would never pay that kind of dough for a battery, my opinion.
For what it is worth I was at Advance and the salesman told a buyer of a red top to not charge it with more than two amps, now tell me that the alternator on a car does not put more than two amps into the battery while running, very weird.
Race Director
Joined: Dec 2000
Posts: 19,304
Likes: 85
From: San Diego CA
Don't ya just love that, buy a 6 year battery but your good for only 30 months for a no charge period, after that its pro rated.
One might take a guess that after 30 months you best be keeping an eye on it as a bookie in Las Vegas has odds that at 32 months you'll be buying a new battery.
Oh well such is life.
One might take a guess that after 30 months you best be keeping an eye on it as a bookie in Las Vegas has odds that at 32 months you'll be buying a new battery.
Oh well such is life.
Le Mans Master
Joined: Jun 2004
Posts: 6,269
Likes: 50
From: Dallas Texas
St. Jude Donor '06-'07-'09-'10
My Red Top went bad, actually was in decline for sometime, just short of three years and I took it back to Sears where I originally got it. Since, they don't handle Optima anymore. I got a new Diehard Platinum for $11.83 additional, the list price difference.
Race Director
Joined: Aug 2003
Posts: 13,421
Likes: 8
From: Lake Mary Florida
I still don't understand why they discontinued the AGM battery as I wanted to replace it with like kind. But they said this Pro series is the new replacement.