Raped Or Fair Deal?
Just for fun, have them show you the labor book for a water pump change, then ask them why they charge $200 an hour for labor and $400 for $100 part.
God, the worst part is people get suckered all the time.
this is what I would do... ask thier rate per hr first. Have the price of the part on hand(someone in this post gave the price), then ask why it's three to four times more when calculated out
) From that point on, it was buy the part near wholesale and install them myself. I know the quality of work and carefulness of my work, the dealers don't treat your stuff the same.
You know it is very sad this is the way a dealership treats a brand loyal customer and who also would be a future customer too. This just is something I never could understand and never understood why GM would not reel in their dealers and their service centers.
I've seen cases where the service center doubles the price of a part, and where the customer could walk two doors over to the dealer parts department pay half that for the part walk back over and hand it to the service guy and pay the labor and fees to install it and SAVE money! That is unbelievable.
Instead they are focused simply on processing as many service orders as possible in a given time, maximizing every ounce of profit, and providing less that reasonable service. Too bad, unhappy customers will not go back there to buy another vehicle, if they are given choices.
Well maybe you can find a good smaller shop that will do good work for a fair price. Be nice if you had a local mom-pop corvette shop nearby.


Just another sales gimmick. Remember when GM Good wrench had the "lifetime" going.
And your right, if its going to fail again, it will probably happen soon after installation.
The Best of Corvette for Corvette Enthusiasts
My wife takes her BMW to the dealer, 10 minutes she is on the way home in a loner, they call 15 minutes later say the part for the convertable top motor is about 1500 installed, but since you bought the car and your husband bought his, consider this a good faith repair on us, your car will be ready at 5PM, no cost. - Bob Smith Imports

And your right, if its going to fail again, it will probably happen soon after installation.
For instnace, PepBoys will give sell the lifetime warranty part and give a guarantee on the labor. If the part goes bad, they will replace it at no charge to the customer. IMHO, I break like the wind when I have the option of going to a stealership for parts/labor for stuff not covered under the vehicle's warranty.
Also, rather than pay them a $100bucks for a mech to crawl underneath with a light and say "yep, boss, its a leaker", I'd obtain 3 estimates from other shops and try and negotiate with the service manager. NOt sure if I'd trust the job of whatever they put back together. During negotiations, just say you don't feel that is a fair price since you now know the going rate and you'll gladly pay a fair price.
Good luck ....Rocket





I didn't bring it to SERVICE CHEVROLET (the other one in town) because the last time I went there I asked them to look at the fog light that was out to see if it was just a bulb or what. They said 'NOPE, NOT JUST THE BULB. GOTTA REPLACE THE WHOLE THING ...THAT WILL BE A COUPLE HUNDRED BUCKS'
I bring the car to another auto place for some other reason couple months later and ask the guy to take a look at the fog light and guess what!? JUST A BURNT BULB.
Stealerships suck. I will do my best to never buy from them nor have my vehicle serviced by them going forward.
Buy from a forum member.
Fix it yourself or at a local shop.
Avoid Martin Chevrolet and Service Chevrolet in the Lafayette, Breaux Bridge Louisiana area.














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