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Hi.... I purchased a CD off a member early this year, can't remember who.
I can't get into the service and parts area in the disk.
Anyone have an idea how to open it up?
Is it the ESi Techline program? If so mine came on 7 disks and had to be installed ina very specific way. Maybe its a DVD with all the files on one disk? You may have to dump them all onto CDs to make it load properly.
The files are all on 1 disk. I think I opened it up once when I received it, but that was earlier this year.
I can't remember how to do it now......................
If you find out let me know as well please!! It works great on my old computer but I can't remember how to install it on my new laptop and I can't find the instructions that came with it. I know it had VERY specific steps to follow. If anybody can help please either PM on here or email to botch316@inbox.com
If you find out let me know as well please!! It works great on my old computer but I can't remember how to install it on my new laptop and I can't find the instructions that came with it. I know it had VERY specific steps to follow. If anybody can help please either PM on here or email to botch316@inbox.com
Ok, not to hijack, but I don't want to make a duplicate thread either. I am installing it as we speak, but here is my problem:
I uninstalled the J2RE just like it said.
Installed the SI-Application.
Click on it and the correct screen comes up telling me to install SI-Data.
I extract and go to install SI-Data but halfway through I get an error saying "permission denied."
If I uninstall J2RE and install the SI-Data, then it works. But then the SI-Application doesn't work, and even re-installing J2RE won't make the SI-Application work, so I am kind of in a catch-22.
Anyone?
And I am very computer literate, in fact that is what I do for a living! But this has me stumped.
Ok, not to hijack, but I don't want to make a duplicate thread either. I am installing it as we speak, but here is my problem:
I uninstalled the J2RE just like it said.
Installed the SI-Application.
Click on it and the correct screen comes up telling me to install SI-Data.
I extract and go to install SI-Data but halfway through I get an error saying "permission denied."
If I uninstall J2RE and install the SI-Data, then it works. But then the SI-Application doesn't work, and even re-installing J2RE won't make the SI-Application work, so I am kind of in a catch-22.
Anyone?
And I am very computer literate, in fact that is what I do for a living! But this has me stumped.
XP or Vista?
I believe in Vista you have to run it in compatibility mode.
I put that package on the XP machine in my garage - and it took me 7 hours to get it up and running.... I found that I had to not only shut off all of the spyware and anti virus software, I also needed to go into the services (under computer management) and physically stop all of those services. Once I did all that I managed to get the installation completed and got the thing running, it works like a charm.
Hi...You seem to have a good grasp of this program. I've hit a snag after following your link..........
Followed the instructions to the part where you have to install the applications, stand alone and data update..........
Applications installed...OK
SI Stand-alone Data...installed OK (after I saw that the destination file was the E drive, I changed it to the C drive
Data Update......STUCK!...it gives me this message....
"Service information installation directory not detected,click OK to exit"
Any idea on what I've done wrong?
Thanks, without those instructions you sent me I'd be stumped....
I have installed it on 3 computers with no problems. BUt you must follow the directions exactly. Remove Java from your computer, remove and earlier attempts. Turn off ALL programs running the background, antivirus, antispyware, firewalls, etc. Also, on the DVD there is a video that explains the installation process. Here are the instructions: (If you want a PDF copy, email me at captras@yahoo.com)
Hi...You seem to have a good grasp of this program. I've hit a snag after following your link..........
Followed the instructions to the part where you have to install the applications, stand alone and data update..........
Applications installed...OK
SI Stand-alone Data...installed OK (after I saw that the destination file was the E drive, I changed it to the C drive
Data Update......STUCK!...it gives me this message....
"Service information installation directory not detected,click OK to exit"
Any idea on what I've done wrong?
Thanks, without those instructions you sent me I'd be stumped....
TIA Bruce
Did you use all the default directories and install everything on drive "C:\"?
Some application are touchy about where they are installed.