Worst Buying Experience EVER!!! (Ecklers)
Pro
Joined: Oct 2005
Posts: 623
Likes: 0
From: SpringHill Florida
I would have taken a nice drive from Daytona Beach to Titusville and resolved it their store it would have taken you less time than you spent on the phone. Besides you would have had the pleasure of driving your car.
Safety Car
Joined: Apr 2008
Posts: 4,833
Likes: 1,850
From: NJ
2025 C8 of the Year Finalist - Modified
2023 C8 of the Year Finalist - Unmodified
2022 C7 of the Year Finalist - Modified
2021 C7 of the Year Finalist - Unmodified
After I read the remarks about the various suppliers, I was surprised. I have had acceptable, if not perfect, service from those mentioned. Recently, the best experience I had was with Southern Car Parts in Georgia. Jim Gore, I think is his name, was prompt in delivery and did exactly what he said. I ordered an exhaust system and intake. I can recommend him, at least from my limited experience.
had an "experience" with them too. 
Ordered 2 sets of stainless side fender grills. Received only one set but was charged for BOTH on my credit card. (The other set was suppose to be a gift). After several calls over a period of about 2 months, they finally sent the second set. My friend was installing them on his C5 and we noticed the right side grill didn't fit right. WHY? Because they were both LEFT SIDES!! 
I think the more things you order, the more apt you are to having a bad experience somewhere along the line. I have to say, that overall I'm a little disappointed in the quality of some of the parts that I have received for the prices I'm paying. I've had everything from scratches and dents in stainless parts, to a shotty finish on chromed wheels, and poor (illegible) embroidery on floor mats. I send most parts back but it's aggravating to spend time re-packaging and shipping parts back that aren't of decent quality. Some parts I have actually kept and used anyway because I don't feel like making phone calls and shipping things back. I guess that's what some of these vendors hope for.
Race Director
Joined: Mar 2001
Posts: 11,405
Likes: 26
From: Whippany NJ
CI 6-7-8-9 Veteran
St. Jude Donor '08-'09
NCM Sinkhole Donor
Instructor
Joined: Dec 2002
Posts: 176
Likes: 0
From: Powder Springs GA
After I read the remarks about the various suppliers, I was surprised. I have had acceptable, if not perfect, service from those mentioned. Recently, the best experience I had was with Southern Car Parts in Georgia. Jim Gore, I think is his name, was prompt in delivery and did exactly what he said. I ordered an exhaust system and intake. I can recommend him, at least from my limited experience.
Melting Slicks
Joined: Aug 2008
Posts: 2,561
Likes: 1
From: Oakland Ca
St. Jude Donor '09
Race Director
Joined: Aug 1999
Posts: 11,123
Likes: 673
From: SE Pennsylvania
St. Jude Donor '03 thru '26
Oldtimer
Sorry for your miserable experience - too many times dealing with a large vendor like Mid America or Ecklers will leave a rotten taste in your mouth. One or two - or even a dozen malcontent, underpaid employees will ruin a business.
Let me tell you a recent experience I had as a vendor. I had a customer order a shirt and three hats. One hat I had in stock, the other two and the shirt had to be ordered. I sent an email advising the customer of the situation - and I did not charge his credit card for anything, leaving his order in a pending state. One week went by and I told him that I still did not have his shirt or hats (I had ordered them from my supplier).
The following week when he still did not have his order, he sent me a rather nasty email demanding that he have his merchandise or else. He gave me one more week - and told me that stuff like this doesn't happen when he orders from Mid America, and that had he known that I did not have his entire order in stock he would not have ordered in the first place. Now mind you that I have never charged his credit card - as I believe you shouldn't be charged until I have the merchandise available. He told me that he shouldn't have to wait for his order.
Bottom line - he shouldn't. In a perfect world the vendors like me should have everything in every available combination in stock. The reality today however is that no vendor can afford to tie up his funds on merchandise that may or may not sell. We all depend on the suppliers to provide product on a J.I.T. (just in time) basis. When that doesn't happen like it did for me, and apparently for Ecklers, the vendor needs to keep the lines of communication open to the customer, and keep them in the loop as to status.
What I chose to do in my situation is to tell him how sorry I was, but since I couldn't guarantee he would get his stuff before his imposed deadline - I cancelled the order and let him know that I did.
These financial times have changed a lot of businesses. They can no longer afford to do business the way it used to be done. None of this however is an excuse for rude customer service clerks, or poor communication. In fact - accurate and timely communication is the key. I have found that customers will tolerate disappointment if you communicate with them, but if you don't you have no right to their business. I believe as a vendor that we have to earn your business, and that is best done by:
1. Undercommit
2. Over deliver
3. Accurate and timely communication
4. Fair prices
But some times you're the bug and other times, you're the windshield. Sorry for the long disertation, but I thought it might be beneficial to see both sides of the issue. Again - sorry for your disappointment.
Let me tell you a recent experience I had as a vendor. I had a customer order a shirt and three hats. One hat I had in stock, the other two and the shirt had to be ordered. I sent an email advising the customer of the situation - and I did not charge his credit card for anything, leaving his order in a pending state. One week went by and I told him that I still did not have his shirt or hats (I had ordered them from my supplier).
The following week when he still did not have his order, he sent me a rather nasty email demanding that he have his merchandise or else. He gave me one more week - and told me that stuff like this doesn't happen when he orders from Mid America, and that had he known that I did not have his entire order in stock he would not have ordered in the first place. Now mind you that I have never charged his credit card - as I believe you shouldn't be charged until I have the merchandise available. He told me that he shouldn't have to wait for his order.
Bottom line - he shouldn't. In a perfect world the vendors like me should have everything in every available combination in stock. The reality today however is that no vendor can afford to tie up his funds on merchandise that may or may not sell. We all depend on the suppliers to provide product on a J.I.T. (just in time) basis. When that doesn't happen like it did for me, and apparently for Ecklers, the vendor needs to keep the lines of communication open to the customer, and keep them in the loop as to status.
What I chose to do in my situation is to tell him how sorry I was, but since I couldn't guarantee he would get his stuff before his imposed deadline - I cancelled the order and let him know that I did.
These financial times have changed a lot of businesses. They can no longer afford to do business the way it used to be done. None of this however is an excuse for rude customer service clerks, or poor communication. In fact - accurate and timely communication is the key. I have found that customers will tolerate disappointment if you communicate with them, but if you don't you have no right to their business. I believe as a vendor that we have to earn your business, and that is best done by:
1. Undercommit
2. Over deliver
3. Accurate and timely communication
4. Fair prices
But some times you're the bug and other times, you're the windshield. Sorry for the long disertation, but I thought it might be beneficial to see both sides of the issue. Again - sorry for your disappointment.
Burning Brakes
Joined: Nov 2008
Posts: 764
Likes: 0
From: Arden NC
Sorry for your miserable experience - too many times dealing with a large vendor like Mid America or Ecklers will leave a rotten taste in your mouth. One or two - or even a dozen malcontent, underpaid employees will ruin a business.
Let me tell you a recent experience I had as a vendor. I had a customer order a shirt and three hats. One hat I had in stock, the other two and the shirt had to be ordered. I sent an email advising the customer of the situation - and I did not charge his credit card for anything, leaving his order in a pending state. One week went by and I told him that I still did not have his shirt or hats (I had ordered them from my supplier).
The following week when he still did not have his order, he sent me a rather nasty email demanding that he have his merchandise or else. He gave me one more week - and told me that stuff like this doesn't happen when he orders from Mid America, and that had he known that I did not have his entire order in stock he would not have ordered in the first place. Now mind you that I have never charged his credit card - as I believe you shouldn't be charged until I have the merchandise available. He told me that he shouldn't have to wait for his order.
Bottom line - he shouldn't. In a perfect world the vendors like me should have everything in every available combination in stock. The reality today however is that no vendor can afford to tie up his funds on merchandise that may or may not sell. We all depend on the suppliers to provide product on a J.I.T. (just in time) basis. When that doesn't happen like it did for me, and apparently for Ecklers, the vendor needs to keep the lines of communication open to the customer, and keep them in the loop as to status.
What I chose to do in my situation is to tell him how sorry I was, but since I couldn't guarantee he would get his stuff before his imposed deadline - I cancelled the order and let him know that I did.
These financial times have changed a lot of businesses. They can no longer afford to do business the way it used to be done. None of this however is an excuse for rude customer service clerks, or poor communication. In fact - accurate and timely communication is the key. I have found that customers will tolerate disappointment if you communicate with them, but if you don't you have no right to their business. I believe as a vendor that we have to earn your business, and that is best done by:
1. Undercommit
2. Over deliver
3. Accurate and timely communication
4. Fair prices
But some times you're the bug and other times, you're the windshield. Sorry for the long disertation, but I thought it might be beneficial to see both sides of the issue. Again - sorry for your disappointment.
Let me tell you a recent experience I had as a vendor. I had a customer order a shirt and three hats. One hat I had in stock, the other two and the shirt had to be ordered. I sent an email advising the customer of the situation - and I did not charge his credit card for anything, leaving his order in a pending state. One week went by and I told him that I still did not have his shirt or hats (I had ordered them from my supplier).
The following week when he still did not have his order, he sent me a rather nasty email demanding that he have his merchandise or else. He gave me one more week - and told me that stuff like this doesn't happen when he orders from Mid America, and that had he known that I did not have his entire order in stock he would not have ordered in the first place. Now mind you that I have never charged his credit card - as I believe you shouldn't be charged until I have the merchandise available. He told me that he shouldn't have to wait for his order.
Bottom line - he shouldn't. In a perfect world the vendors like me should have everything in every available combination in stock. The reality today however is that no vendor can afford to tie up his funds on merchandise that may or may not sell. We all depend on the suppliers to provide product on a J.I.T. (just in time) basis. When that doesn't happen like it did for me, and apparently for Ecklers, the vendor needs to keep the lines of communication open to the customer, and keep them in the loop as to status.
What I chose to do in my situation is to tell him how sorry I was, but since I couldn't guarantee he would get his stuff before his imposed deadline - I cancelled the order and let him know that I did.
These financial times have changed a lot of businesses. They can no longer afford to do business the way it used to be done. None of this however is an excuse for rude customer service clerks, or poor communication. In fact - accurate and timely communication is the key. I have found that customers will tolerate disappointment if you communicate with them, but if you don't you have no right to their business. I believe as a vendor that we have to earn your business, and that is best done by:
1. Undercommit
2. Over deliver
3. Accurate and timely communication
4. Fair prices
But some times you're the bug and other times, you're the windshield. Sorry for the long disertation, but I thought it might be beneficial to see both sides of the issue. Again - sorry for your disappointment.
Keep up the good work
Intermediate
Joined: Jul 2009
Posts: 39
Likes: 0
From: NY
Killian,
you make a valid point. However:
The fact that eckler's supports this forum is a moot point.
They are a fly by night, schlock outfit that screws people at EVERY opportunity. I'm sorry you don't see that.
you make a valid point. However:
The fact that eckler's supports this forum is a moot point.
They are a fly by night, schlock outfit that screws people at EVERY opportunity. I'm sorry you don't see that.
Corvette Stories
The Best of Corvette for Corvette Enthusiasts
Top 10 Most Expensive Corvettes Ever Sold on Bring A Trailer
Brett Foote
10 Things Every Corvette Owner Needs (2026 Edition)
Michael S. Palmer
8 Most "Only Corvette Owners Understand" Quirks and Problems
Pouria Savadkouei
10 Reasons the C6 Z06 is Still A Performance Benchmark After 20 Years
Joe Kucinski
How Much Horsepower Every Corvette Engine "LOST" in 1972
Joe Kucinski
Top 10 DOs and DON'Ts for Protecting Your Convertible Top!
Michael S. Palmer
Top 10 Most Explosive Corvettes Ever Made: Power-to-Weight Ratio Ranked!
Joe Kucinski
150 hp to 1,250 hp: Every Corvette Generation Compared by the Specs That Matter
Joe Kucinski
8 Coolest Corvette Pace Cars (and Replicas) of All Time
Verdad Gallardo
Race Director
Joined: Aug 1999
Posts: 11,123
Likes: 673
From: SE Pennsylvania
St. Jude Donor '03 thru '26
Oldtimer
Thread Starter
Melting Slicks
Joined: Apr 2008
Posts: 2,343
Likes: 9
From: Lexington Park MD
Well I got the rest of my refund today. I ended up losing 42 cents in the long run because they didn't refund the tax on the shipping cost for some reason.
Killain, I actually strongly disagree with your point that there should be no negative threads on the forum. When this many people say that they have had bad experiences with a company, it helps prevent other members from having the same bad experiences. And that is what the forum is about, sharing knowledge with fellow vette owners and prospective buyers.
Killain, I actually strongly disagree with your point that there should be no negative threads on the forum. When this many people say that they have had bad experiences with a company, it helps prevent other members from having the same bad experiences. And that is what the forum is about, sharing knowledge with fellow vette owners and prospective buyers.
Race Director
Joined: Aug 1999
Posts: 11,123
Likes: 673
From: SE Pennsylvania
St. Jude Donor '03 thru '26
Oldtimer
Well I got the rest of my refund today. I ended up losing 42 cents in the long run because they didn't refund the tax on the shipping cost for some reason.
Killain, I actually strongly disagree with your point that there should be no negative threads on the forum. When this many people say that they have had bad experiences with a company, it helps prevent other members from having the same bad experiences. And that is what the forum is about, sharing knowledge with fellow vette owners and prospective buyers.
Killain, I actually strongly disagree with your point that there should be no negative threads on the forum. When this many people say that they have had bad experiences with a company, it helps prevent other members from having the same bad experiences. And that is what the forum is about, sharing knowledge with fellow vette owners and prospective buyers.
Last edited by killain; Jul 15, 2009 at 07:27 AM.
Melting Slicks
Joined: Aug 2005
Posts: 2,995
Likes: 61
From: Fort Wayne IN
I've heard other stories from those who have had the "Ecklers Experience". My main gripe though is the really crappy quality of the products - cheaply made and overpriced. A number of items from Mid America were this way. 
Race Director
Joined: Aug 2001
Posts: 10,783
Likes: 15
From: Hurricane Alley
Im only a 30 minute drive from Ecklers so IF I ever buy anything from them then I drive over there to make sure they actually have it. Their website always shows that they have it in stock when they usually dont. Their prices are usually higher than everywhere else, not to mention shipping with them is outrageous just getting it to me for how far away they are from me and there is no telling when it will show up. I try to avoid buying from Ecklers at all costs though.
Le Mans Master
Joined: Jan 2003
Posts: 9,263
Likes: 0
From: USAF 1971-1977 Det 15, 43RD ARRS
Sorry for your miserable experience - too many times dealing with a large vendor like Mid America or Ecklers will leave a rotten taste in your mouth. One or two - or even a dozen malcontent, underpaid employees will ruin a business.
Let me tell you a recent experience I had as a vendor. I had a customer order a shirt and three hats. One hat I had in stock, the other two and the shirt had to be ordered. I sent an email advising the customer of the situation - and I did not charge his credit card for anything, leaving his order in a pending state. One week went by and I told him that I still did not have his shirt or hats (I had ordered them from my supplier).
The following week when he still did not have his order, he sent me a rather nasty email demanding that he have his merchandise or else. He gave me one more week - and told me that stuff like this doesn't happen when he orders from Mid America, and that had he known that I did not have his entire order in stock he would not have ordered in the first place. Now mind you that I have never charged his credit card - as I believe you shouldn't be charged until I have the merchandise available. He told me that he shouldn't have to wait for his order.
Bottom line - he shouldn't. In a perfect world the vendors like me should have everything in every available combination in stock. The reality today however is that no vendor can afford to tie up his funds on merchandise that may or may not sell. We all depend on the suppliers to provide product on a J.I.T. (just in time) basis. When that doesn't happen like it did for me, and apparently for Ecklers, the vendor needs to keep the lines of communication open to the customer, and keep them in the loop as to status.
What I chose to do in my situation is to tell him how sorry I was, but since I couldn't guarantee he would get his stuff before his imposed deadline - I cancelled the order and let him know that I did.
These financial times have changed a lot of businesses. They can no longer afford to do business the way it used to be done. None of this however is an excuse for rude customer service clerks, or poor communication. In fact - accurate and timely communication is the key. I have found that customers will tolerate disappointment if you communicate with them, but if you don't you have no right to their business. I believe as a vendor that we have to earn your business, and that is best done by:
1. Undercommit
2. Over deliver
3. Accurate and timely communication
4. Fair prices
But some times you're the bug and other times, you're the windshield. Sorry for the long disertation, but I thought it might be beneficial to see both sides of the issue. Again - sorry for your disappointment.
Let me tell you a recent experience I had as a vendor. I had a customer order a shirt and three hats. One hat I had in stock, the other two and the shirt had to be ordered. I sent an email advising the customer of the situation - and I did not charge his credit card for anything, leaving his order in a pending state. One week went by and I told him that I still did not have his shirt or hats (I had ordered them from my supplier).
The following week when he still did not have his order, he sent me a rather nasty email demanding that he have his merchandise or else. He gave me one more week - and told me that stuff like this doesn't happen when he orders from Mid America, and that had he known that I did not have his entire order in stock he would not have ordered in the first place. Now mind you that I have never charged his credit card - as I believe you shouldn't be charged until I have the merchandise available. He told me that he shouldn't have to wait for his order.
Bottom line - he shouldn't. In a perfect world the vendors like me should have everything in every available combination in stock. The reality today however is that no vendor can afford to tie up his funds on merchandise that may or may not sell. We all depend on the suppliers to provide product on a J.I.T. (just in time) basis. When that doesn't happen like it did for me, and apparently for Ecklers, the vendor needs to keep the lines of communication open to the customer, and keep them in the loop as to status.
What I chose to do in my situation is to tell him how sorry I was, but since I couldn't guarantee he would get his stuff before his imposed deadline - I cancelled the order and let him know that I did.
These financial times have changed a lot of businesses. They can no longer afford to do business the way it used to be done. None of this however is an excuse for rude customer service clerks, or poor communication. In fact - accurate and timely communication is the key. I have found that customers will tolerate disappointment if you communicate with them, but if you don't you have no right to their business. I believe as a vendor that we have to earn your business, and that is best done by:
1. Undercommit
2. Over deliver
3. Accurate and timely communication
4. Fair prices
But some times you're the bug and other times, you're the windshield. Sorry for the long disertation, but I thought it might be beneficial to see both sides of the issue. Again - sorry for your disappointment.
Nothing is worse than seeing some "embellishments" being posted on an open forum that I know that are being less than truthful, while some however may very well be.
Meeting ALL customers expectations, ALL of the time, will always be a challenge for mail order vendors. There are some things that they just can't control. When a manufacture is having a difficult time getting an item to it's vendor when promised.....it is what it is.
Burning Brakes
Joined: Oct 2004
Posts: 925
Likes: 4
From: EXTON PA
Please excuse my rant and my rather long story but I have heard of many others that have had problems with Ecklers so I want everyone to be warned before doing business with them. Skip to the end if you don't have the time to read it all.
NOTE: MODERATORS, please let me know if any of this needs to be edited rather than deleting the entire thread. Thank you.
So I ordered an outdoor car cover on 4/18/09 from them since I would be living wihtout a garage May-Aug. A month went by and still no package so I called them to see what had happened and to cancel my order if it hadn't shipped yet. Their answer was that it had been out of stock (even though it said in stock when I bought it) and it had shipped out earlier that day (which I don't believe). I tell them that I no longer want it now since it has been so long and I only needed it for a certain period of time. The lady tells me to refuse the package when it comes and they will refund me when they get it back.
SO over the next month I send a few emails trying to cancel my order or atleast get an update and none of my emails are even answered. I call many times but never even get to talk to anyone.
My single worst experience was the day I called and waited on hold for an HOUR AND FIFTEEN MINUTES without even getting to talk to anyone and then I hung up and dialed back and waited another THRITY MINUTES before giving up again.
So finally, on JUNE 20 the package shows up while I am at work. I call them back the first business day after that at their corporate offices number that is listed on the sheet in the box and I actually get a kind person who tells me "sorry it was our fault" and tells me to mail it back to them and include the receipt for me shipping it back and they will refund everything. At this point I am still extremely upset that I have over 4 hours of phone calls with them and 3 unanswered emails but atleast I will finally get my money back 2 and a half months later.
Fastforward to yesterday when I get the refund back on my credit card... it is for $16.36 less than it should be and I am all sorts of pissed off all over again.
So today I call them and although the woman was rude just like the others I had talked to, I am getting $15.xx back from them and when I mention that it should have been free after all of this she says "whatever" and hangs up on me.
So to recap, I ordered a car cover... it came over 2 months later... i sent it back... I am hopefully getting almost all of my money back after over 4 hours on the phone with them, 3 unanswered emails, and countless rude people on the other end of the line. All in all, I will NEVER do business with them again and I will make sure that I do my best to keep others from making the same mistake that I did. All of the time I have lost (not to mention how many days they ruined my day with horrible customer service) from this is certainly worth more than the price of the car cover and if it were my business I would have comped it or atleast given them some credit back for the countless mistakes and rude employees.
NOTE: MODERATORS, please let me know if any of this needs to be edited rather than deleting the entire thread. Thank you.
So I ordered an outdoor car cover on 4/18/09 from them since I would be living wihtout a garage May-Aug. A month went by and still no package so I called them to see what had happened and to cancel my order if it hadn't shipped yet. Their answer was that it had been out of stock (even though it said in stock when I bought it) and it had shipped out earlier that day (which I don't believe). I tell them that I no longer want it now since it has been so long and I only needed it for a certain period of time. The lady tells me to refuse the package when it comes and they will refund me when they get it back.
SO over the next month I send a few emails trying to cancel my order or atleast get an update and none of my emails are even answered. I call many times but never even get to talk to anyone.
My single worst experience was the day I called and waited on hold for an HOUR AND FIFTEEN MINUTES without even getting to talk to anyone and then I hung up and dialed back and waited another THRITY MINUTES before giving up again.
So finally, on JUNE 20 the package shows up while I am at work. I call them back the first business day after that at their corporate offices number that is listed on the sheet in the box and I actually get a kind person who tells me "sorry it was our fault" and tells me to mail it back to them and include the receipt for me shipping it back and they will refund everything. At this point I am still extremely upset that I have over 4 hours of phone calls with them and 3 unanswered emails but atleast I will finally get my money back 2 and a half months later.
Fastforward to yesterday when I get the refund back on my credit card... it is for $16.36 less than it should be and I am all sorts of pissed off all over again.
So today I call them and although the woman was rude just like the others I had talked to, I am getting $15.xx back from them and when I mention that it should have been free after all of this she says "whatever" and hangs up on me.
So to recap, I ordered a car cover... it came over 2 months later... i sent it back... I am hopefully getting almost all of my money back after over 4 hours on the phone with them, 3 unanswered emails, and countless rude people on the other end of the line. All in all, I will NEVER do business with them again and I will make sure that I do my best to keep others from making the same mistake that I did. All of the time I have lost (not to mention how many days they ruined my day with horrible customer service) from this is certainly worth more than the price of the car cover and if it were my business I would have comped it or atleast given them some credit back for the countless mistakes and rude employees.
First if you use a credit card for the order and canceling is a problem just call the card and have it put into resolution. They will reverse the charge and force the vendors hand. Second the method of ops that you encountered is normal for a company with no credit line to purchase inventory or uses your order monies to purchase prior sales orders. This is a sure sign of a cash straped ops and a dangerous ops that could fail with your money in hand.
Le Mans Master
Joined: Jan 2003
Posts: 9,263
Likes: 0
From: USAF 1971-1977 Det 15, 43RD ARRS
Second the method of ops that you encountered is normal for a company with no credit line to purchase inventory or uses your order monies to purchase prior sales orders. This is a sure sign of a cash straped ops and a dangerous ops that could fail with your money in hand.
Safety Car
Joined: Mar 2009
Posts: 4,095
Likes: 42
From: Pewaukee WI
This has been a very informative thread. I am sorry for the guys who have had bad experiences with them, it is a shame indeed.
I myself have never purchased from Ecklers, and given the prices I have seen from them probably never will, they always seem so much more expensive than others. That coupled with the many negative experiences listed has led me to look at other options, and there are so many. The vendors I have used, most are supporting this forum have been great. When you are on a good thing stick to it!
Again I too would be "wild" if I was treated like some of you guys have, disgraceful is a nice way to put it.
I myself have never purchased from Ecklers, and given the prices I have seen from them probably never will, they always seem so much more expensive than others. That coupled with the many negative experiences listed has led me to look at other options, and there are so many. The vendors I have used, most are supporting this forum have been great. When you are on a good thing stick to it!
Again I too would be "wild" if I was treated like some of you guys have, disgraceful is a nice way to put it.
Advanced
Joined: Jul 2009
Posts: 60
Likes: 0
From: The sunny east coast England
still waiting
to keep this short and sweet i bought a vette from the florida 2 months ago i shipped it to the uk on the 19th of august and picked it up last friday 4th september ..brilliant you say !!! yes indeed ..but the day after the the vette sailed for the uk i ordered a uk wiring harness from ecklers and yes the car beat the wiring harness to the uk !! in fact its now the 13th sept that makes it 24 days !!! i wouldnt usually mind but i had to pay an extortionate amount for the postage to the uk ,i have emailed them 4 times now with no reply and i have even rang but got no satisfactory reply . i think it must be coming by row boat ..
now going to order it from somewhere else and they can have their wiring harness back...
i am with you guys and will never use or recommend them again..
twig
and yes the car beat the wiring harness to the uk !! in fact its now the 13th sept that makes it 24 days !!! i wouldnt usually mind but i had to pay an extortionate amount for the postage to the uk ,i have emailed them 4 times now with no reply and i have even rang but got no satisfactory reply . i think it must be coming by row boat ..now going to order it from somewhere else and they can have their wiring harness back...
i am with you guys and will never use or recommend them again..
twig
Advanced
Joined: Sep 2009
Posts: 57
Likes: 0
From: Rochester NY
I would hope that EVERY Corvette owner has read this and gets the point of this thread.
Eckler's is a JOKE. The have screwed more people than all the other Corvette resellers combined and that's a fact.
Eckler's is a JOKE. The have screwed more people than all the other Corvette resellers combined and that's a fact.
Burning Brakes
Joined: Nov 2008
Posts: 764
Likes: 0
From: Arden NC
I probably would never purchase from them because of their ridiculous prices and now this.
Did you get screwd by them?
Last edited by Black04Z06; Sep 13, 2009 at 04:22 PM.