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Old Jul 16, 2009 | 06:52 PM
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Has anyone used GM Parts Direct site vendor here? I'm having trouble getting paid for parts and no phone # to call via web only.
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Old Jul 16, 2009 | 07:09 PM
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good luck getting this resolved
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Old Jul 17, 2009 | 02:45 AM
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PM a Moderator. I'm sure they have/can get contact numbers.
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Old Jul 17, 2009 | 08:36 AM
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Originally Posted by dobewillie
good luck getting this resolved




eventually they did make it right..... eventually
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Old Jul 17, 2009 | 10:39 AM
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Hope you get it resolved to your satisfaction. It does make it difficult when there is no contact phone.
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Old Jul 17, 2009 | 10:44 AM
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Thats the trouble with GM Parts Direct, you can only contact them via e mail and the web

I'd recommend one of the Forum vendors. Gene Culley is great but he's GMpartshouse.com not to be confused with GM Parts Direct

I use Fichtner Chevrolet. Bob is awesome

Bob Wendorff
Parts Manager
Fichtner Chevrolet
406-628-4618
800-234-5284
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Old Jul 18, 2009 | 12:01 PM
  #7  
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Originally Posted by DeeGee
Thats the trouble with GM Parts Direct, you can only contact them via e mail and the web

I'd recommend one of the Forum vendors. Gene Culley is great but he's GMpartshouse.com not to be confused with GM Parts Direct

I use Fichtner Chevrolet. Bob is awesome

Bob Wendorff
Parts Manager
Fichtner Chevrolet
406-628-4618
800-234-5284
Spot on! The good news is I got the parts yesterday. They just make things more difficult for us by not communicating. I hate dealing with out a human contact.
I dont think I will use them again. Not a slam, it will just be my preference.
Thanks All
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Old Jul 18, 2009 | 01:42 PM
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I have bought stuff from them and had no problem. Good luck with yours.
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Old Jul 18, 2009 | 02:13 PM
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they don't really answer emails and their processing/shipping times are unpredictable, but I always got my stuff.

they usually charge your card and ship within a week, but back in the day when I orgered a maf for my camaro, it took 1 month between putting in the order and the part arriving.

i still use them occasionally for stuff that is not time-critical.
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Old Jul 18, 2009 | 02:14 PM
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Originally Posted by DeeGee
I'd recommend one of the Forum vendors.
gmpd is a forum sponsor as well
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