When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
St. Jude Donor '09-'10-'11-'12-'13-'14-'15-'16-'17,'19,'22
Originally Posted by Jhonathan_W
They take a few weeks to ship. I don't have any connection with them, but from experience it takes a bit. I just received something from them last week.
I didn't receive any delivery confirmation, but I really don't care about all of that.
My gripe is not with the shipping as much as it is with the communication. Acknowledge the email, answer the phone call....something to let me know you got my request....
They do not respond to anything! I have no clue why they do this or why they advertise same day shipping, but they do ship. Just not fast as most want.
To not respond to customers at all and to basically lie about next day shipping...
Well.... that's reason enough that they will never get any of my business.
There is to much competition in this field to bank your customer service on the motto, "All's well that ends well......."
Kinda disappointing to hear all this!! Over the last couple of years I recommended them to friends and here on the forum. When I dealt with them their service was top notch,and prices were significantly less,,including the shipping.Got my stuff in 2-3 days. reading this,,I won't be passing their name on to anyone!!
Me too. Ordered mine on Aug. 18. No confirmation e-mail. Nothing. Credit card was charged right away. I don't have a phone number but did send them an e-mail 5 days ago with no response. Guess I will contact pay pal tomorrow. Glad to here it is not just me.
WOW! Aug 18th!
I ordered on the 9th of Oct and today is day 20 and I guess I got lucky because mine came today; day 20!
I too sent emails and got no response. I initiated a complaint with Pay Pal last week but you have to wait till the 12th of November to take any further action per the Pay Pal policy (a resolution period where the vendor is supposed to respond).
It won't happen again with them.
What's interesting is that if you look at their items on the auction site they have a 99% positive rating. . . .
Last edited by Slider-01; Oct 29, 2009 at 04:09 PM.