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Windshield Needs Replacement, Questions...

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Old Aug 25, 2012 | 12:01 PM
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Default Windshield Needs Replacement, Questions...

A friend has a 2000 hardtop with HUD, needs a new w/s after being hit by road trash. His insurance is State Farm, apparently 0 ded on the glass, I think it's considered a Comprehensive claim.

The glass replacement company says that State Farm will only authorize OEM glass if the car is less than two years old, so they plan to install a windshield made by "Pilkington". Presumably, a HUD windshield.

Questions:

Any comments on the quality of that brand?

If he decides to go for OEM glass, will State Farm let him do so if he pays the price difference?
Any idea how much that difference might be?

Is it standard to replace any of the trim pieces around the w/s when installing new glass?

There was some talk about a GM kit that is used during w/s replacement to protect the w/s frame from rusting after time, any comments on that?

Any other suggestions or comments?

Thanks!

Last edited by Gearhead Jim; Aug 25, 2012 at 12:03 PM.
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Old Aug 25, 2012 | 12:59 PM
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I will bump this, the '01Z may need this!
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Old Aug 25, 2012 | 01:14 PM
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Bump as I would like to know as well. I am going to re-look at all of my insurance policies which are due to renew in September. I want to make sure that I have the choice of OEM parts and that the insurance policy covers OEM parts.

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Old Aug 25, 2012 | 02:13 PM
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I"ll say this , OEM glass pits very easily , aftermarket may be better.
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Old Aug 25, 2012 | 02:35 PM
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theres also different thickness between regular and z06 glass.

and the special part for the HUD unit. so, i believe 3 different types for each manufacturer.

I thought I read or heard that the HUD glass is $700?

And they wont replace any trim. unless they damage it. even then they might not. lol
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Old Aug 25, 2012 | 05:05 PM
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Coupe W --Heads - up

GM $ 856.36 list and 2.5 hours install plus urethane

Ill call my wholesale account on monday--Pilkington is used on all the classics I repair---Its top Quality and a LOT cheaper than OEM



Most Insurance companies force me to use aftermarket on 2 year old and older. If you want oem -- offer the shop thats doing the repair to pay the parts price difference. On an Altima or what ever it really doesnt matter - But Volvos BMWS BENZ etc there isnt aftermarket available so they have to go oem. It it was my Vette I would want oem. The biggest thing is who installs it. Some of these francises, even though they do a lot--they dont do quality ( even though they give a warranty ) .Find a quality independant shop that will work with you.
The install of windshields is important as the pass air bag on some cars is designed to work off the windshield.
And then there is the corrosion protection that can be addressed.

Oh and read the fine print of your insurance. I just repaired a 2000 Vette , rear hit-they wrote it for aftermarket rear cover--I fought it and did get them to go oem...If we let these insurance companies get away with this, and your car was hit in the front then the back someday---It would be an aftermarket car!!! Sorry --had to rant

Last edited by 68 ragtop; Aug 25, 2012 at 06:02 PM.
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Old Aug 25, 2012 | 10:13 PM
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I just had my windshield replaced for the same reason.. It's a Pilkington too.... I am with State Farm and they use Safe Lite auto glass... Tell your friend to make sure that they have one of their senior installers at whatever shop he ends up at... I was dealing with less than stellar installers and they broke two windshields during install... They also ruined my weatherstripping and brackets that attach to the car.... I actually think the first installer may be on thin ice because of it.. Rather than use the necessary hardware to reattach the pillar molding and brackets he used epoxy because he cracked the brackets where the hardware was supposed to secure it.

After a month of dealing with the wrong people I got to Kansas City's main safe lite shop and a guy that takes pride in his job.. He is the one that uncovered all the beating up the previous guy did... He also realized that the Z06 windshield is like 1/8th inch on the inside and 1/16th or something on the outside or vice versa... Thinner than a coupes.. He just seems to take pride and know what he has in front of him before he goes ripping in... They ordered all new molding, weather stripping and brackets. The first guy cost his company over 2 grand because of that, "gotta get to five o'clock mentality"...

Windshield places seem to be very hustle and bustle... If you know what I mean. So you come in to a shop that all day long replaces windshields in all kinds of cars like ford escorts, dodge caravans and suvs you might have to ask for them to slow their roll and treat your ride a bit different.. LOL.. Better yet request someone that won't rush and beat up your car.


Just waiting on parts to arrive so they can pull the windshield the first guy put in and put all the new parts and 4th windshield in...

Last edited by tbrent; Aug 25, 2012 at 10:18 PM.
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Old Aug 25, 2012 | 10:21 PM
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Originally Posted by rtpassini
theres also different thickness between regular and z06 glass.

and the special part for the HUD unit. so, i believe 3 different types for each manufacturer.

I thought I read or heard that the HUD glass is $700?

And they wont replace any trim. unless they damage it. even then they might not. lol

what's different on the hud glass?
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Old Aug 25, 2012 | 10:29 PM
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Very interested in this thread as the day before yesterday, I was on my way to school and a truck kicked up a rock that put a bullseye in my HUD windshield right above the driver's line of sight. I think it is repairable, but it does have eigth or quarter inch cracks radiating out from the center that I am sure would love to travel much farther!!!

I can't believe it!!! A '99 with the original windshield with no pitting or anything else, and WHAM it might all be over!!!!

Am glad to hear that the Pilkingtons are a quality product, but there were threads on here years ago from guys that got standard windshields put in becaused of the cost of HUD glass and they said that their displays were just fine. I have to wonder just what the situation is today, now that it might affect MY baby!!!

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Old Aug 25, 2012 | 10:32 PM
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Originally Posted by woodman300
what's different on the hud glass?
It has a special coating on it that enhances reflectivity of the HUD display. Kinda like the coatings they put on eyeglasses that do just the opposite as to reflectivity.

DSTURBD
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Old Aug 25, 2012 | 10:45 PM
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Originally Posted by DSTURBD
Very interested in this thread as the day before yesterday, I was on my way to school and a truck kicked up a rock that put a bullseye in my HUD windshield right above the driver's line of sight. I think it is repairable, but it does have eigth or quarter inch cracks radiating out from the center that I am sure would love to travel much farther!!!

I can't believe it!!! A '99 with the original windshield with no pitting or anything else, and WHAM it might all be over!!!!

Am glad to hear that the Pilkingtons are a quality product, but there were threads on here years ago from guys that got standard windshields put in becaused of the cost of HUD glass and they said that their displays were just fine. I have to wonder just what the situation is today, now that it might affect MY baby!!!

DSTURBD
My comprehensive was $100 deductible for replacement... Attempt to repair would be free. If you had a perfect windshield I KNOW you will not be happy with the repair. It will still be visible and imperfect. Your insurance should replace HUD or NON HUD regardless of price. If that's what your corvette had in it. Because of my drawn out ordeal my fee was waived of course.. Do you know what your policy says? Also, aside from preference, the issue is right in your line of sight.. Safety issue. Replacement all the way.
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Old Aug 25, 2012 | 11:49 PM
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Originally Posted by tbrent
My comprehensive was $100 deductible for replacement... Attempt to repair would be free. If you had a perfect windshield I KNOW you will not be happy with the repair. It will still be visible and imperfect. Your insurance should replace HUD or NON HUD regardless of price. If that's what your corvette had in it. Because of my drawn out ordeal my fee was waived of course.. Do you know what your policy says? Also, aside from preference, the issue is right in your line of sight.. Safety issue. Replacement all the way.
Actually, I cannot complain whatsoever as to my treatment by Allstate over the 28 years that I have been with the same agent. They have never hesitated when I have said that I want OEM over aftermarket parts, no argument, no coercsion, no rate increase, anything. My damage is actually above my line of sight, so if I wasn't worried about the damage growing, it would not be intrusive at all.

I guess that I feel that I have been so reputeably dealt with by my agent and the company, that I hesitate to ask for more than what would actually make me happy. If the repair will be all but invisible, and yet be completely effective, why should I screw the company and my agent and take a chance on leaks, damaged weather stripping, and damage to trim pieces, etc.

To make this all have perspective, I will tell you what happened to my 2010 5th Gen. Camaro I bought two years ago.

Four days home, it was caught in a major hail storm....FOUR DAYS NEW!!!!!!!! No hesitation by Allstate over $3500.00 damage. Fixed, no questions.

Few months later, at night on my way to school for a basketball game. A dog jumped up out of the barr ditch on state highway 59 in front of me at 70 mph. No time to react, hit it dead center and I DO mean DEAD!!!!!! Another $3500.00 estimate!!! Allstate called me specifically to ask me if I would prefer OEM parts. I told the girl that seeing as the car was not only new, but was also a brand new generation of the model, yes I did want OEM parts to minimize the loss of value. She never hesitated and said, "Thankyou, we just have to have you tell us personally as to your preferance."

While I was waiting for the appointment to have the previous damage repaired, a few kids decided to go around town and vandalize cars by throwing chunks of concrete from a demolition site at car windows over night. Yes, yet another $3500.00 estimate for damage!!!!!

Allstate never hesitated, never commented in a negative way, and never raised my rates. However, at this point, I have decided that this car must have some seriously bad Ju Ju, and I got rid of it as soon as it was all fixed again!!!!!! I seriously hope the next owner has much better luck with it!!!!!

It was a little scary that all three estimates were for $3500.00, and they were legitimate!!!!! It was real that they were for that amount, which was part of what got my attention!!!

DSTURBD
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Old Aug 26, 2012 | 05:42 AM
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Old Aug 26, 2012 | 08:43 AM
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I had mine replaced last year(allstate ins.) paid for it all, if you show the car the judges look for the window stamp to make sure that it is oem. they did it in my drive, at the end the gave me a copy of the papper work, it showed the price of the glass,$ 885.00 do to the HUD glass. reg. glass is fine for HUD allso. (GARDIAN GLASS) did mine allstate let me pick my owen glass co. that I wanted. (GINO)

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Old Aug 26, 2012 | 01:41 PM
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My buddy has a C-4 and needed a windshield the guy arrived
at his house spent 4 hours replaceing windshield and trim.
He did a great job.
For C-4 the trim is not reusable.
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Old Aug 27, 2012 | 08:10 AM
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Originally Posted by MSG C5
Bump as I would like to know as well. I am going to re-look at all of my insurance policies which are due to renew in September. I want to make sure that I have the choice of OEM parts and that the insurance policy covers OEM parts.


Good idea!!

Nationwide is one that I KNOW sells different policys. I recently got a 2012 Ford F150 4X4 in that has a lot of front damage with the air bag blown. It's up to 12 grand and will need more. This truck is 6 months old with 9thou miles. I was shocked when I got the estimate and it contained aftermarket headlight, fender, bunch of other stuff and a used/takeoff bumper. The adjuster claims it is the type of policy that specifies aftermarket parts may be used. I asked how this works with warranty and being financed with Ford Motor Credit?? His answer...Doesn't matter cause they garrantee the parts.

I had another Nationwide claim about a year ago. 04 GMC Denali that hit a deer. It got all new GM parts because the owner had some kind of premium policy. So Nationwide ain't always on your side.
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Old Aug 27, 2012 | 08:57 AM
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Called my wholesale account ----aftermarket Part # 1371 NO LONGER AVAILABLE . I could tell insurance company and have to go oem
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Old Aug 27, 2012 | 12:37 PM
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Originally Posted by Gearhead Jim
A friend has a 2000 hardtop with HUD, needs a new w/s after being hit by road trash. His insurance is State Farm, apparently 0 ded on the glass, I think it's considered a Comprehensive claim.

The glass replacement company says that State Farm will only authorize OEM glass if the car is less than two years old, so they plan to install a windshield made by "Pilkington". Presumably, a HUD windshield.

Questions:

Any comments on the quality of that brand?

If he decides to go for OEM glass, will State Farm let him do so if he pays the price difference?
Any idea how much that difference might be?

Is it standard to replace any of the trim pieces around the w/s when installing new glass?

There was some talk about a GM kit that is used during w/s replacement to protect the w/s frame from rusting after time, any comments on that?

Any other suggestions or comments?

Thanks!
I can't answer all your questions but I can answer the ones about windshields.
I work for a company (35 years) that makes windshields both HUD and non HUD. The difference is the vinyl that's used between the glass. You will get less distortion with the HUD vinyl but It's so little difference I can not see paying more for the HUD windshield. If insurance is willing to install a HUD for the same price then fine. But don't assume that the replacement glass company will give you a HUD just because State Farm said it's ok. Look at the Trade Mark on the windshield they are installing, it MUST have HUD as part of the Trade Mark if it's not part of the Trade Mark it's not a HUD.

The ZO6 is made with two different thicknesses of glass I don't remember exactly what they are but on most cars that use two different thicknesses the inner is the thinner the outer is thicker so it stands up to road crap better.

Now as far as OEM or replacement(ARG) goes there might or might not be a difference. When we do a production run we run both OEM and ARG back to back. we'll run so many hours/days of ARG then change the Silkscreen that puts the trade mark on and run OEM, the glass is the same the vinyl is the same, the trade mark is different but the main difference is the specs for what makes an OEM or ARG. The specs are looser on the ARG then the OEM. That does not mean the ARG is not as good as a OEM it just might have different imperfections.

We use glass from different manufactures for the windshields including Pilkington. I find there glass to be more brittle/breaks easer and have more quality issues compared to others manufactures glass (this is just my personal opinion I have no data that proves this) but we only use it when glass from other suppliers is not available .
Dave
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Old Aug 27, 2012 | 01:18 PM
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Do they replace the front weatherstrip as well? I have a 99 vert with a cracked windshield.

Last edited by tomikem; Aug 27, 2012 at 01:22 PM.
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Old Aug 27, 2012 | 04:03 PM
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I just had the windshield replaced in my 97 coupe about 2 hours ago. $340 installed. Small independant shop. They did it without replacing the weatherstripping. I have to wait untill after a few good rains to see what kind of job they did.
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