About two months ago I sold a USED 12 disc changer to someone here that needed to replace his unit. He E-mailed me that he had a problem with it when he installed it, then a few minutes later he said it was working fine. (I suspect he'd inserted the CDs upside down on first try.) Today I get this E-mail from him:

will be shipping back played 1 disc last sat went to err mode maybe you have another,or something elese i can use,i would have found out sooner but car is not daily driver,thanks XXXX

I XXXed out his name.

I don't know how to handle this. I sent him a working unit with no guarantee other than a working unit when it arrived. I also am sure he has a 'known' bad unit form his car that he removed, and I have no way of knowing he's not trying to send his old (non working) unit back to me. I've tried to be a good guy on this site, but I had folks attempt to take advantage of me from time to time, and I honestly think this is one of those times. He's had the unit well over a month.

I sent the unit to him for $85.oo shipped, spent roughly $10.00 on shipping.

FWIW, the only time I've ever seen a "err" come up on one of these is when the CDS is inserted upside down.

 

Boy, that's a tough question! Legally you can keep the $, end of story. Morally - that's where the big ? comes in...

What was stated during the sale? Whenever I sell something used I'm always totally honest about what I know of the unit, as I suspect you were as well. I also always add that like anything, it could break tomorrow and that the sale is final. Did you have any discussion of that nature?

I guess it comes to if you take it back you're screwed one way or another or if you don't care about dealing with xxx in the future, tell him tough (in nice words though. ;-) )

Not sure what I'd do. It'd depend on the verbiage of the deal I think.

Tough question to answer.

 

He bought a used CD player. It worked for a while and now he owns it. He does not deserve any money back.

 

 

Thanks for the reply, Since it did work for him when he got it, he knew it was a used unit, and I offered no guarantee other than it would work when he received it, I feel I have done my part. I simply stated it was an original unit from a C-5, nothing further implied or guaranteed.

 

I'd probably refuse delivery of the unit then and mark it return to sender. That's the chance you take buying used anything.

 

I suggest taking it back and seeing if it works for you. If it does, give him his money back, less what you paid for shipping, then re-sell it. If it doesn't work, give him 50% of his money back as then you have a unit that you can no longer sell. Good luck!

 

IMO your conscience should be clear. If you know you sent him a good unit, and packaged it carefully, you did all that could be expected on your end. He installed it (possibly broke it in the process) and now it doesn't work...tough luck. Sounds like user err

I agree with calvins return to sender.

 

That seems like a good idea. Would a pawn shop even do that.
He had it for over 30 days. It is his fault for not testing it sooner.
Had he tested it you could have said it was damaged in shipping and collected
the insurance. Since he waited you cannot longer do that.

I'm sorry, but what he is doing is wrong. If I buy something and I don't check it.
I would never think I could return it 30 days later.

Your not Walmart.

 

It worked when he got it. Not your problem! It was sold as is I assume?

 

He bought a used item with no warranty. It worked when he got it. What happens after that is not your problem.

 

2 months later, my guess is it's a disc problem not the player.

 

Your problem is you don't have the serial number of the unit you shipped and you have no way of knowing whether the unit he wants to return is the same unit you shipped or it's his old one that didn't work. However, by his own admission, the unit you shiped worked when he got it. Who knows what happened since? Not his DD? Not your problem. Maybe he's just having buyer's remorse and he expects you to cover him.
I guess what I'd probably do is have him ship it back at his own expense. If it works, ship it right back to him and don't refund anything. Yes, you'll be out the $10 to reship but you will have the satisfaction of knowing that you bent over backwards to do the right thing. I stiil think you're on solid ground if you refuse to do anything; I'm just suggesting an alternative "out" if you feel like you want to go an extra mile.
When I buy a used part, I ALWAYS assume "as is," I expect it to be in working condition when I receive it, if that was the basis for the purchase, but after that I'm on my own, I think that's all anyone has a right to expect with a used part if they are an honest and ethical individual.
Just take it as a lesson to state everything up front (which I'm sure you did) and always recoird the serial number or take a picture of what you send so you have proof next time.

 

Wow. thanks for all the replies.
I suspect whatever I decide, short of a total refund, (ain't gonna happen) he won't be a happy camper.

 

I bet he figured out his old one worked and the issue was his disks.

 

maybe...lol

 

I have saved so much money buying/selling used stuff here, that I would refund him his money less shipping and my conscience would be clear. I am going on the assumption it won't be working when it comes back. You can't worry about his conscience, just yours. However, I would probably feel different if it was $485. That being said, you have no obligation to refund him his money, especially if you feel he might be trying to hoodoo you. But whatever you do, post it in your for sale thread so that when someone in the future deals with you or him, and they search, future buyers/selling will have more info. Good luck with your decision and don't sweat it too much either way.

 

You sent him a unit that worked when you shipped it and he said it worked fine when he got it installed. You held up your end of the bargain and sold it to him as a used unit with no warranty. That is the chance you take sometimes. I'd say sorry, but I would not accept a return.

 

And your point?

Seems to me that each individuals happiness is their own responsibility. He's way over the line in what he wants, that fact that you would post your delimma demonstrates a desire to pursue the correct course; anyway, you see which way the forum's opinion is running...... You can't please everyone all the time.

 

Many self recorded disks won't work on these players. Suggest that he try a professionally recorded disk. Only you know what you promised at the time of sale, so this will be a personal resolution between you two, and not a legal matter.