Couture Aero Tiger Shark II (Progress Thread)
Drifting
Joined: Oct 2003
Posts: 1,932
Likes: 4
From: Warrenville Il
I can't imagine seeing that crap and not blowing a gasket. I had a new hood, front splitter, rear spoiler, side skirts, and the original front fascia and headlamp covers painted and installed and everything was sprayed off the car and then reinstalled without a single blemish and perfect paint match. I didn't even spend a fortune either, just a reasonable quoted price for the work that was being done. Knowing that my car was very important to me and more than just an ordinary car, the owner of the shop did the work himself. My biggest fear while waiting to get the car back was that the quality of the work wouldn't meet my expectations. I was fortunate to have had my expectations met.
There is absolutely no excuse for crappy work like this.
Good luck dealing with them. The car does look good though.
There is absolutely no excuse for crappy work like this.
Good luck dealing with them. The car does look good though.
Tech Contributor
Joined: Jan 2004
Posts: 20,030
Likes: 289
From: Wylie TX --> Less is More, except under the hood !
Tech Contributor
Joined: Jan 2004
Posts: 20,030
Likes: 289
From: Wylie TX --> Less is More, except under the hood !
Melting Slicks
Joined: Jul 2011
Posts: 2,055
Likes: 864
From: So Cal
I sincerely hope this travesty is resolved to your satisfaction. But, looking at the information available on the Internet, I think you might be out of luck, other than taking them to court which is a long shot.
Did somebody recommend these clowns to you? In business less than one year? Only one positive review on Yelp? Just looking at their Facebook pages, their Yelp account, and their own website, I don't think they could be entrusted to repaint a $25 bicycle.
I just found the following tidbits on the LA/OC Better Business Bureau website under the name Orange County Collision Center. Probably Orange County Collision and Glass Center is one of their DBAs or vice versa.
Orange County Collision and Glass Center appears to be rated "F" by the BBB. That is the lowest rating they give.
http://www.bbb.org/orange-county/bus...on-ca-1022832/
Orange County Collision and Glass Center
BBB file opened: October 06, 2013
Business started: 03/14/2013 in CA
Licensing
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Bureau of Automotive Repair- San Diego
16855 W. Bernardo Dr #112, San Diego CA 92127
http://www.autorepair.ca.gov
Phone Number: (858) 716-1025
Fax Number: 858-716-1136
On 11/26/2013 BBB confirmed that Orange County Collision & Glass Center had not obtained a necessary license from Bureau of Automotive Repair- San Diego.
Type of Entity - Partnership
Business Management
Mr. Diego Segura, Owner
Mr. Carlos Garcia, Partner
Contact Information
Principal: Mr. Diego Segura, Owner
Business Category
Auto Repair & Service
.................................
Maybe try and contact the BAR number above in San Diego and see what they say about this operation.
Or, maybe tell these clowns that you are going to file with BAR unless they resolve this to your satisfaction immediately. Take the car to a quality shop and get a quote to correct all the repair work caused by this shops general incompetence. Demand they satisfy your total repair costs and also refund whatever amount is appropriate and reasonable. Good luck!
Did somebody recommend these clowns to you? In business less than one year? Only one positive review on Yelp? Just looking at their Facebook pages, their Yelp account, and their own website, I don't think they could be entrusted to repaint a $25 bicycle.
I just found the following tidbits on the LA/OC Better Business Bureau website under the name Orange County Collision Center. Probably Orange County Collision and Glass Center is one of their DBAs or vice versa.
Orange County Collision and Glass Center appears to be rated "F" by the BBB. That is the lowest rating they give.
http://www.bbb.org/orange-county/bus...on-ca-1022832/
Orange County Collision and Glass Center
BBB file opened: October 06, 2013
Business started: 03/14/2013 in CA
Licensing
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Bureau of Automotive Repair- San Diego
16855 W. Bernardo Dr #112, San Diego CA 92127
http://www.autorepair.ca.gov
Phone Number: (858) 716-1025
Fax Number: 858-716-1136
On 11/26/2013 BBB confirmed that Orange County Collision & Glass Center had not obtained a necessary license from Bureau of Automotive Repair- San Diego.
Type of Entity - Partnership
Business Management
Mr. Diego Segura, Owner
Mr. Carlos Garcia, Partner
Contact Information
Principal: Mr. Diego Segura, Owner
Business Category
Auto Repair & Service
.................................
Maybe try and contact the BAR number above in San Diego and see what they say about this operation.
Or, maybe tell these clowns that you are going to file with BAR unless they resolve this to your satisfaction immediately. Take the car to a quality shop and get a quote to correct all the repair work caused by this shops general incompetence. Demand they satisfy your total repair costs and also refund whatever amount is appropriate and reasonable. Good luck!
Last edited by B747VET; Jan 9, 2014 at 03:37 AM.
Melting Slicks
Joined: Jul 2011
Posts: 2,055
Likes: 864
From: So Cal
I also got the following info from the BAR website:
http://www.autorepair.ca.gov/01_Cons...BARHelpMe.html
Resolving Disputes and Reporting Complaints
Steps
STEP 1: HOW CAN BAR HELP ME?
Each year, BAR negotiates more than $4 million in rework, refunds, and adjustments on behalf of consumers. If you feel you have a complaint requiring investigation, call us. We'll help you check it out!
What are my rights?
A written estimate for repair work.
A detailed invoice of work done and parts supplied.
Return of replaced parts, if requested at the time a work order is placed.
Questions concerning the above should be directed to the manager of the repair facility.
Unresolved questions regarding service work may be submitted to:
Bureau of Automotive Repair
Toll Free Telephone: 800-952-5210
Monday thru Friday
Again, good luck dealing with these guys...
http://www.autorepair.ca.gov/01_Cons...BARHelpMe.html
Resolving Disputes and Reporting Complaints
Steps
STEP 1: HOW CAN BAR HELP ME?
Each year, BAR negotiates more than $4 million in rework, refunds, and adjustments on behalf of consumers. If you feel you have a complaint requiring investigation, call us. We'll help you check it out!
What are my rights?
A written estimate for repair work.
A detailed invoice of work done and parts supplied.
Return of replaced parts, if requested at the time a work order is placed.
Questions concerning the above should be directed to the manager of the repair facility.
Unresolved questions regarding service work may be submitted to:
Bureau of Automotive Repair
Toll Free Telephone: 800-952-5210
Monday thru Friday
Again, good luck dealing with these guys...
Last edited by B747VET; Jan 9, 2014 at 03:22 AM.
Racer
Joined: May 2013
Posts: 443
Likes: 1
From: Greensboro North Carolina
I have no words for those body shop pics! My blood would be boiling and it would be VERY hard to stay calm and not wrap my hands around the guys throat!
I hope the painter was fired only after he cleaned up every spec of his Crappy job!
I just, OMG…………………………………………………..
I hope the painter was fired only after he cleaned up every spec of his Crappy job!
I just, OMG…………………………………………………..
I could just kill a man, what a hot mess I'd be, I don't know how you were able to restrain yourself from commin completely unglued on the guy, does he even have a clue what all you have done costs.
That guy needs to drop wtf he's doin and get a rag and paint thinner and clean that **** up. Damn bro I'm pissed for ya errrr!!!!!!
That guy needs to drop wtf he's doin and get a rag and paint thinner and clean that **** up. Damn bro I'm pissed for ya errrr!!!!!!
what these guys said. man, i hope it all works out for you, thats just ridiculous
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Thread Starter
Melting Slicks
Joined: Dec 2012
Posts: 2,312
Likes: 8
From: Frisco Texas
Filed a CC report so all of your comments are very helpful!!! I am going to take him to court once I get settled in my new home/city. Luckily my Mom works for a law office and is drafting everything she needs.
Safety Car
Joined: Jul 2012
Posts: 4,558
Likes: 286
From: Houston Texas
C5 COTM Coordinator
Sorry to hear about all your troubles Matt, looks they really #@$@#! your car up. I hope everything rules in your favor and your car gets fixed.
Melting Slicks
Joined: Jul 2011
Posts: 2,055
Likes: 864
From: So Cal
Guys like this usually fear action by State regulators far more than mere civil actions by a lawyer. The State can take away their ability to do business. The lawyer will likely only succeed in getting the car fixed after lengthy negotiations or civil actions.
Threaten with the State to get your car grudgingly repaired much more quickly. Once you and/or your car move to Texas all of this gets much more complicated. Do it now. Do it quickly.
Threaten with the State to get your car grudgingly repaired much more quickly. Once you and/or your car move to Texas all of this gets much more complicated. Do it now. Do it quickly.