Column Lock Question Need help.
Thread Starter
Racer
Joined: Dec 2003
Posts: 329
Likes: 1
From: Melville New York
The Verdict.
I finally got to speak to someone from GM.
I was told from the dealership that the previous owner brought the vehicle in (8/01) and had the problem fixed. Obviously it wasn't fixed properly.
I explained to GM that I purchased the vehicle 12/03 and that the column locked up on me yesterday.
Since the recall was completed, they will not fix it again under warranty. GM told me that there's probably something else wrong and to bring it to the dealership to get it fixed.
I advised her that I will have someone else to fix it.
I finally got to speak to someone from GM.
I was told from the dealership that the previous owner brought the vehicle in (8/01) and had the problem fixed. Obviously it wasn't fixed properly.
I explained to GM that I purchased the vehicle 12/03 and that the column locked up on me yesterday.
Since the recall was completed, they will not fix it again under warranty. GM told me that there's probably something else wrong and to bring it to the dealership to get it fixed.
I advised her that I will have someone else to fix it.
Veteran
Joined: Jan 2000
Posts: 2,082
Likes: 1
From: Louisville KY
Originally Posted by 2K Vette
The Verdict.
I finally got to speak to someone from GM.
I was told from the dealership that the previous owner brought the vehicle in (8/01) and had the problem fixed. Obviously it wasn't fixed properly.
I explained to GM that I purchased the vehicle 12/03 and that the column locked up on me yesterday.
Since the recall was completed, they will not fix it again under warranty. GM told me that there's probably something else wrong and to bring it to the dealership to get it fixed.
I advised her that I will have someone else to fix it.
I finally got to speak to someone from GM.
I was told from the dealership that the previous owner brought the vehicle in (8/01) and had the problem fixed. Obviously it wasn't fixed properly.
I explained to GM that I purchased the vehicle 12/03 and that the column locked up on me yesterday.
Since the recall was completed, they will not fix it again under warranty. GM told me that there's probably something else wrong and to bring it to the dealership to get it fixed.
I advised her that I will have someone else to fix it.
1 800.630.2438 Chevrolet Customer Assistance Center
1 888.327.4236 National Highway Traffic Safety Administration
Instructor
Joined: Jun 2004
Posts: 137
Likes: 0
From: Grand Ledge MI
[QUOTE=lt1george]Give GM (Chevrolet) a call at 800 222 1020. Explain your problem, report dealer.
I agree with this. I had a problem with my '97 Camaro transmission one month after the warranty expired. The GM people at that number can apparently waive any "rules", and they had my car repaired at the dealership at no cost to me. They want happy GM drivers.
I agree with this. I had a problem with my '97 Camaro transmission one month after the warranty expired. The GM people at that number can apparently waive any "rules", and they had my car repaired at the dealership at no cost to me. They want happy GM drivers.
Former Vendor
Joined: Apr 2001
Posts: 10,976
Likes: 21
From: FL
St. Jude Donor '13
Originally Posted by ROCKnROLL
C-5 TECH,
I'm confused!
Reading the NHTSA bulletin it doesn't mention the harness.
Reading my recall notice it doesn't mention the harness.
Are we to assume GM installs the harness even though it's not listed?
I would think the harness is as important if not more then the plate.
Thanks
I'm confused!
Reading the NHTSA bulletin it doesn't mention the harness.
Reading my recall notice it doesn't mention the harness.
Are we to assume GM installs the harness even though it's not listed?
I would think the harness is as important if not more then the plate.
Thanks
Former Vendor
Joined: Apr 2001
Posts: 10,976
Likes: 21
From: FL
St. Jude Donor '13
Originally Posted by 2K Vette
The Verdict.
I finally got to speak to someone from GM.
I was told from the dealership that the previous owner brought the vehicle in (8/01) and had the problem fixed. Obviously it wasn't fixed properly.
I explained to GM that I purchased the vehicle 12/03 and that the column locked up on me yesterday.
Since the recall was completed, they will not fix it again under warranty. GM told me that there's probably something else wrong and to bring it to the dealership to get it fixed.
I advised her that I will have someone else to fix it.
I finally got to speak to someone from GM.
I was told from the dealership that the previous owner brought the vehicle in (8/01) and had the problem fixed. Obviously it wasn't fixed properly.
I explained to GM that I purchased the vehicle 12/03 and that the column locked up on me yesterday.
Since the recall was completed, they will not fix it again under warranty. GM told me that there's probably something else wrong and to bring it to the dealership to get it fixed.
I advised her that I will have someone else to fix it.
If the vehicle was repaired on 8/01 it did not get the recall fix 
Former Vendor
Joined: Apr 2001
Posts: 10,976
Likes: 21
From: FL
St. Jude Donor '13
Originally Posted by ghostRder
I thought this damn problem was solved in 2001 models now I find that my 03 Z06 has a column recall and that's bullsh**
Makes sense,doesnt it???
Thread Starter
Racer
Joined: Dec 2003
Posts: 329
Likes: 1
From: Melville New York
ROCKnROLL
I already tried NHTSA. They were unable to help.
I will try and call the other number tomorrow.
Thanks for the info.
PS I actually spoke to a shop near me and they advised me that they can fix it for around $100.
I already tried NHTSA. They were unable to help.
I will try and call the other number tomorrow.
Thanks for the info.
PS I actually spoke to a shop near me and they advised me that they can fix it for around $100.
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Veteran
Joined: Jan 2000
Posts: 2,082
Likes: 1
From: Louisville KY
Originally Posted by 2K Vette
PS I actually spoke to a shop near me and they advised me that they can fix it for around $100.
If you bought the GM kit to install yourself it would cost around $72-$84. And I don't even want to think what the cost would be if you took it to the dealer!
Good Luck and let us know how it comes out.
Safety Car
Joined: May 2003
Posts: 4,961
Likes: 2
From: Vette-hid.com Lost in DFW texas
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St. Jude Donor '06-'07
sound like they did the wrong recall procedure if column locks they didn't do it right .MN6 column will lock after recall not the A4. Find out what dealership did the procedure and go their and get them to do it right. Talk to the service manager and make them read the recall its not you fault they did the wrong procedure.