Difference in Vendors
Thread Starter
Burning Brakes
Joined: Jan 2004
Posts: 851
Likes: 103
From: St Louis, MO
Difference in Vendors
I recently purchased a set of HID lights from DJ Motorsport. Dave is pleasure to do business with. The product was ship out in a timely manner. I needed some help on changing out a part and Dave sent me new parts the next day and a postage return package to send the first part back. The entire experience was great and I received a great product.
I also ordered a HUD from The Mod City. It has been 30 days and I have not received a package. They sent me a receipt after my purchase that informed me my package would be delivered in 2 to 3 days. I called several times and sent an e-mail and no one would return my calls. I talked to Dan and he said he could not help me. After several more phone calls, they told me my product was shipped. I called several more times to get a tracking number and I got the run around. They said they were not able to provide the tracking number and they would call me back tomorrow. I did not get a phone call. After several more days and calls, I was then told the product has a scratch in it and they did not ship it (after being told for a week it was shipped). I have now canceled my order and will get a credit from my credit card company. Mod City said they would return my money. I just want others to know about poor services, no return phone calls, no communication and false information. I have purchased products from about 15 vendors over the last several years. This has been my worst experience. Life is too short be careful.
I also ordered a HUD from The Mod City. It has been 30 days and I have not received a package. They sent me a receipt after my purchase that informed me my package would be delivered in 2 to 3 days. I called several times and sent an e-mail and no one would return my calls. I talked to Dan and he said he could not help me. After several more phone calls, they told me my product was shipped. I called several more times to get a tracking number and I got the run around. They said they were not able to provide the tracking number and they would call me back tomorrow. I did not get a phone call. After several more days and calls, I was then told the product has a scratch in it and they did not ship it (after being told for a week it was shipped). I have now canceled my order and will get a credit from my credit card company. Mod City said they would return my money. I just want others to know about poor services, no return phone calls, no communication and false information. I have purchased products from about 15 vendors over the last several years. This has been my worst experience. Life is too short be careful.
Burning Brakes
Joined: Aug 2000
Posts: 1,020
Likes: 0
From: Oregon City , Oregon USA
There is a group purchase going on right now for the HUD if you havn't seen it. Check out the parts for sale section. Forum member PaceThis has the retrofit down to a science and sells the complete kit with great instructions.
Le Mans Master
Joined: May 2004
Posts: 8,155
Likes: 1
From: The United States of TEXAS www.corvettemotorsportsinc.com
St. Jude Donor '07-'08-'09-'10-'11
I recently purchased a set of HID lights from DJ Motorsport. Dave is pleasure to do business with. The product was ship out in a timely manner. I needed some help on changing out a part and Dave sent me new parts the next day and a postage return package to send the first part back. The entire experience was great and I received a great product.
I also ordered a HUD from The Mod City. It has been 30 days and I have not received a package. They sent me a receipt after my purchase that informed me my package would be delivered in 2 to 3 days. I called several times and sent an e-mail and no one would return my calls. I talked to Dan and he said he could not help me. After several more phone calls, they told me my product was shipped. I called several more times to get a tracking number and I got the run around. They said they were not able to provide the tracking number and they would call me back tomorrow. I did not get a phone call. After several more days and calls, I was then told the product has a scratch in it and they did not ship it (after being told for a week it was shipped). I have now canceled my order and will get a credit from my credit card company. Mod City said they would return my money. I just want others to know about poor services, no return phone calls, no communication and false information. I have purchased products from about 15 vendors over the last several years. This has been my worst experience. Life is too short be careful.
I also ordered a HUD from The Mod City. It has been 30 days and I have not received a package. They sent me a receipt after my purchase that informed me my package would be delivered in 2 to 3 days. I called several times and sent an e-mail and no one would return my calls. I talked to Dan and he said he could not help me. After several more phone calls, they told me my product was shipped. I called several more times to get a tracking number and I got the run around. They said they were not able to provide the tracking number and they would call me back tomorrow. I did not get a phone call. After several more days and calls, I was then told the product has a scratch in it and they did not ship it (after being told for a week it was shipped). I have now canceled my order and will get a credit from my credit card company. Mod City said they would return my money. I just want others to know about poor services, no return phone calls, no communication and false information. I have purchased products from about 15 vendors over the last several years. This has been my worst experience. Life is too short be careful.
Thanx guys
In this business customer service is everything. I guess it helps to have a great product also!!!!
Thanx again for the good words, I appreciate them and your business
dlj
