Either post a video or quit making ridiculous claims.

 

LOL you get the point. I just don't get why people are still talking about the wrong parts of the intake. It's stupid.

 

If your dog can port or port match my intake, Ill take you up on the offer.

Heck by the looks of my port job, maybe he did lol

 

What new flavor of Kool-Aid are you trying to put out?

How many intakes have you actually ported? I have 3 to do this week and my dog lays there in the shop watching me work... and even if he could hold the grinder I doubt he would even do it without the heads in hand.

FWIW most people/pros can't even port match a manifold correctly, be it a aluminum casting or plastic LS piece. I've seen $3000 MBE manifolds that ended up being a door stop because they were so bad, but they looked pretty.... too bad more C5 guys don't own BBC's it would have been a perfect match!

I fully understand the other areas of the FAST intake that need work, but oh wise one why don't you go into more detail about it for us because it's after noon here and I need something to drink other than Starbucks.

Bret

 

Bret, I don't know what you're talking about. It's all gibberish.

 

Im sorry about bringing this thread back from the grave, but it was just brought to my attention and I would like to respond to a few comments.

First and most importantly if someone purchases something from Vengeance Racing and is not happy PLEASE let ME know. Theres not alot I can do about a situation if Im simply not aware of it.

Phil, I am very sorry you are less than satisfied with your intake. I did pull your invoice and saw that you purchased your intake in August of 07. This was a transitional period where I was working with one of our techs to do some porting to take some of the load off of me so I could concentrate more on the business. I did my absolute best to ensure everything that went out the door was 100% up to standard, but its obvious I may have let one or two slip by me. For that I am truly sorry.

I will say by looking at your invoice I only charged you 899.00 for your ported intake and I threw in free shipping as well. Obviously over the course of the last year and change our port work has gotten more in depth and our prices have increased slightly to reflect that. I think the independent results of customers all over the world speaks volumes about the quality of work we put into our intakes. This is one of the first if not the only negative post I have seen about our ported intakes.

To compensate you for your inconvenience I would like to offer you a $100.00 Gift Certificate toward your next purchase @ Vengeance. That would effectively put your initial purchase of your intake @ 799.00 which was the going price for an unported version. I hope this helps offset your frustration and shows that I am here to make sure ALL of our customers are truly happy with their purchases from Vengeance Racing.

 

For reference this is mine before I started porting it. Looks like Vengeance removed the ridges that protrude into the runner which I'd say is the main restriction in stock form.

It's impossible for them to send out the intake perfectly matched to the heads without having your heads there. Did you port match them to the heads while you were spending that week with the sandpaper?

 

WOW. I'm honestly impressed.

 

That's pretty awesome for customer service!! Way to make things right Ron!!

How much do you guys charge to port a FAST?

 

Hi Ron,
My intent was not tell sell out your shop, but was to give an example of a poorly ported FAST manifold. I regret that someone was smart enough to pull additional pictures off a sticky when I installed the unit and see your shops intials on the bottom side of the manifold. That was my bad because I forgot about the sticky.

Im not sure if this is a normal port job from your shop, but its the only one I got from you.

I dont have my invoice in front of me, but I recall talking to you several times on the phone about the manifold and the port job before my purchase. I trusted your shop and bought into the advertising.

If I recall correctly, I paid $899ish for the FAST, $125ish for the porting of the FAST which you said all the port jobs were all the same, and I think another $125ish for the ported 90 throttle body, $25-30 bucks for the intake gaskets. I do recall free shipping as part of the special you were running. I remember being somewhere around $12-1300 bucks which I thought was a great price for a ported 90/90 set up.

after several weeks, a couple pms and phone calls to you, I received an brand new unported TB, and a couple days later I received the ported FAST because you said the shop was backed up with all the porting.

When I received the unported TB, I called you and you said porting the TB doesnt show much gain so it doesnt matter. What you did was send me a used or at least a not cleaned prior mounted TB which was ported quickly the next day, and a FedEx return envolpe for the non ported TB. If I didnt get a brand new unorted TB a day before, and just say maybe the machine shops dirtied the ported TB and the gasket ring was from something else, but it was used.

When I received the FAST box, I recall talking to you because the all the nuts and bolts that came with the intake were only packaged in a zip lock bag, the bag was not sealed, and the hardware was all over the interior of the box. I called or PMd you and asked if it was ok to open the manifold to check if any nuts or washer were lodged in the intake because I feared mounting the unit and a washer drop into the motor. You said that after porting the runners of the manifold you seal it, check for leaks, and didnt recommend opening it. So I just tapped it here and there and used compressed air to make sure I had nothing stuck. I had never seen what a ported FAST looked like, but know mine wasnt right.

At this point, I was pretty frustrated with your shop, sanded what else I could by hand out of the manifold, went to home depot and purchased something I could use for throttle body bolts because two were not in the box, and mounted the unit.

Maybe everyone else got a better port job than me, but you see what I got and what I paid for. I really wasnt trying to be a Ahole, but did feel a bit slighted on a poor port job, and went on my way.

Thanks for the $100.00 offer, but Id rather you send me a ported FAST manifold and pay for a local shop in tampa to install it, and Ill send you my "ported" manifold back.

Now on that note, that would be alot to ask for, and maybe Id gain 5-10 RWHP, and why put you through the headache. Id be happy to install it myself, but I just moved last week from Virginia to Tampa, I have everything in storage, and Im not sure I have all my tools but I might. This may be a good option.

So If you cant do that, I thank you for the offer, sorry my manifold slipped by your quality control, and the $100 gift certificate is nice but doesnt help me. We can just auction off the gift certificate for Christmas

 

I honestly don't see the problem with the intake, especially if it was a $125 port job. From the pics they removed the ridges that stick out into the runner and really without taking the intake apart you can't see if anything else was done or not.

 

i think you got what you paid for. If you want the latest vengeance port work you ll have to pay the extra difference.

 

Poor porting sometimes cannot be reversed. You cannot put back the excessive material removed or material that was removed from the wrong location. I'm with the OP on this one, I would prefer a replacement manifold. You asked for professional services.

 

Phil,

I have attached your invoice as a reference to the prices you mentioned above. Let me start by saying that we are not perfect. We are human. We do make mistakes. What seperates us from alot of other vendors here is that we are willing to admit our mistakes and do everything we can to correct them.

That being said, you will notice on your invoice you were never charged for a ported throttlebody..... I tried to explain that to you on the phone when you called. Porting the LS2 throttlebody does very little as far as performance is concerned. I ported one for free anyway, shipped it for free and had the original picked up at no charge to you... Again, this is something you never paid for but I wanted you to be happy. As far as the throttlebody being used we do core exchanges all the time for those who do want them ported. GM Pricing on an LS2 Throttlebody is 369.00 my COST and you paid 288.00 for yours.... So not only did you not pay the 125.00 for porting, you werent even charged for a new LS2 throttlebody to begin with.

As far as the intake is concerned, it may not have been what you expected. I dont know because I never got a call questioning me about it. I dont have pics of it before you did your own work to it. It seems to me that the intake wasnt "ported badly" it just wasnt ported enough for your tastes.. By telling me and everyone else here that you went in and "finished" the port work tells me that you removed more material than we did until you were satisfied. So again, you dont have a "damaged" or "unusable" intake... It simply wasnt ported to your standards... Given the intake was sold @ 899.00 ported AND shipped Im not sure what you were expecting.

Lastly, the intakes are shipped directly from Comp/FAST in a "ziploc" bag. Thats the way they arrive to us and thats the way we ship them out. All bolts were there when the intake left our shop.

As far as giving you a free intake, unfortunately Comp no longer makes the 90mm version. I also dont know a shop in the world that is going to pay labor fees associated with removing/installing the intake. I made an offer to give YOU 100.00 toward your next purchase and my offer stands. This isnt something to raffle off or sell. This was something I was trying to do for you to help ease your frustration. If it doesnt help you Im sorry. Im not going to "raffle" it off to someone not directly involved in this transaction that took place over a year ago.

All that being said. I realize you were not/are not happy with your transaction with Vengeance Racing. Im sorry things didnt go better for the both of us. I had hoped my offer would ease the pain a bit, but it seems it hasnt. Best of luck to you in the future and with modding your C5.

Regards,

Ron Mowen
General Manager

Here is the invoice for you to review.

PhilInvoice.pdf

 

http://forums.corvetteforum.com/c5-p...ce-racing.html

Please dont make it sound like I got something that was free or not advertised.

Check posts 1,9,31,37,43,44,48,49, 63, 65 on the above link

I deleted what I was going to say. I dont want to debate how good of a port job this is. I give you a buzz this week, and we'll shoot the bull. Honestly, it's not the $100.00.

 

Feel free to give me a call...

FWIW.... "For the 04 and older Vettes we offer the Ported LS2 90mm for the same price of 399.00 Hope this helps".... You paid 282.00

 

your killing me.

Im I supposed to feel better that the quality of service from your shop was less than par, because it was a good price ?

I bought it from you because it was a good price, and I expected quality work. If you tell me the pictures are the normal quality of vengence work and a quality port job by Vengence, then Im wrong for questioning it.

But I think you want to say is Vengence should have never sent me that manifold because it wasnt completed. Suggesting I got $125 dollars worth of porting was not the conversation we had on the phone. I trusted and beleived you because you are a sponser on here.


here's the porting I got from your shop. Some of the photos look like I cleaned it up with some hand sanding some still show a bunch of flashing not removed yet.

 

Think I was concerned about a washer dropping in the heads after opening the packing?

 

This is the problem when you have a rule that says you cant give YOUR honest constructive analysis of goods and services provided by sponsors....

I do understand the relationship and dependencies between the site and is sponsors that pay good money to advertise to a captive audience..but I believe that BECAUSE they have a captive audience they should return the greatest bang for the buck they can

True that some forum members take it too far..But....vendors should be vetted and held to THEIR product claims....

I personally would have NOT posted anything but just returned the bad product with a note explaining why..

A government/web site is only as good as its critics

 

Funny, Most sites we sponsor offer a "feedback" section for both good AND bad transactions. We always want to hear that bad along with the good. We are constantly improving things to make our business and our products better. Knowing the good AND the bad helps show our weak spots...

That being said, I didnt post in this thread for it to become a pissing match. I was made aware that a customer was unhappy with something we did and I wanted to attempt to rectify it. I can see by the posts that Im not going to be able to make Phil happy. Im sorry. I wish my offer was enough to ease the pain, but obviously it isnt. Theres not much more I can do on a 1.5 year old transaction when these issues werent addressed to begin with. Our intakes have shown to be some of the best performing intakes in the market and our pricing is well below alot of the "more recognized" porters. While we arent perfect, we strive to do our best. We are human and we do make mistakes. I did my best to rectify this situation with what I could.