XM Warning
Le Mans Master
Joined: Feb 2008
Posts: 5,636
Likes: 1,185
From: Lake Worth Beach, Florida
I agree this is an easy way to handle it. Advise your credit card company that you did not authorize the charges and go back to when you canceled. It will then be up to XM to prove they are owed the money.
Racer
Joined: Apr 2006
Posts: 284
Likes: 0
From: Plant City FL
After my 3 month trial subscription ended in April, I did not renew. In July while on a road trip I called and activated for $77 for one year. That year expired July 14. With noisy tires and bad hearing I have not used the radio. Now I see a charge on my credit card for $39.71 from XM for a quarter.
Be careful. If you think you are verbally subscribing for one year at a discount price, guess again. It is a lifetime subscription with no warning.
Jerry
Be careful. If you think you are verbally subscribing for one year at a discount price, guess again. It is a lifetime subscription with no warning.
Jerry
Racer
Joined: Oct 2007
Posts: 269
Likes: 0
From: Westfield MA
Burning Brakes
Joined: Oct 2005
Posts: 1,020
Likes: 0
From: Dade City Florida
Le Mans Master
Joined: Apr 2008
Posts: 8,474
Likes: 0
From: Birmingham, AL NCM Lifetime Member
I haven't, but I used the Canadian number that others have reported has more accomodating reps. I'll search for it and add it to this post when I find it.
If your cc company offers the temporary card numbers (BofA calls the service "ShopSafe") it's a great option. You provide the merchant a card number they can only use once and with a dollar limit you set. They cannot tell it from a regular credit card. Personally I use these for almost all Internet and telephone orders.
Located the Canadian number in another thread...866-553-5420. Good luck!
If your cc company offers the temporary card numbers (BofA calls the service "ShopSafe") it's a great option. You provide the merchant a card number they can only use once and with a dollar limit you set. They cannot tell it from a regular credit card. Personally I use these for almost all Internet and telephone orders.
Located the Canadian number in another thread...866-553-5420. Good luck!
Le Mans Master
Joined: Aug 2005
Posts: 6,709
Likes: 1
From: Pacific Northwest
St. Jude Donor '06
Thank you. As it turns out, I did not have to call the Canadian number. Today I called the number on the letter again. I got a different person and was able to get $77 for one year and they are mailing me an invoice. They said they had to charge $2 for that, but I would rather pay $2 and be able to send them a check.
